The median annual salary for a 3rd Line Support was £41,000 in advertised job vacancies in Hertfordshire during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
East of England / Hertfordshire
3 months to
27 Mar 2017
Same period 2016 Same period 2015
Rank 118 109 133
Rank change year-on-year -9 +24  
Permanent jobs requiring a 3rd Line Support 22 52 25
As % of all permanent IT jobs advertised in Hertfordshire 1.00% 2.02% 1.04%
As % of the Job Titles category 1.04% 2.11% 1.08%
Number of salaries quoted 18 51 22
Median salary £41,000 £36,500 £34,500
Median salary % change year-on-year +12.32% +5.79%  
90% offered a salary of more than £33,700 £31,000 £27,050
10% offered a salary of more than £50,750 £47,500 £49,500
UK excluding London median salary £34,000 £35,000 £35,000
% change year-on-year -2.85% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hertfordshire
Permanent job vacancies with a job title containing a recognized job role 2122 2462 2319
As % of all permanent IT job vacancies advertised in Hertfordshire 96.15% 95.72% 96.71%
Number of salaries quoted 1786 2034 1862
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £26,500 £26,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in Hertfordshire

3rd Line Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Hertfordshire.

Salary trend for 3rd Line Support in Hertfordshire

3rd Line Support
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing 3rd Line Support in Hertfordshire over the 3 months to 27 March 2017.

Salary histogram for 3rd Line Support in Hertfordshire

3rd Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +2 7 £45,000 +12.50% 3
Hemel Hempstead -8 5 £37,500 +17.18%
St Albans - 2 £48,750 -
Hatfield - 2 £34,500 -
Stevenage -9 1 - -
Kings Langley - 1 £41,500 -
3rd Line Support
East of England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 27 March 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring 3rd Line Support in the job title.

1 40 (88.89%) Windows
2 35 (77.78%) Microsoft
2 35 (77.78%) VMware
3 33 (73.33%) Active Directory
4 31 (68.89%) Windows Server
5 30 (66.67%) VMware Infrastructure
6 24 (53.33%) Office 365
7 23 (51.11%) ITIL
8 21 (46.67%) LAN
8 21 (46.67%) WAN
9 20 (44.44%) Citrix
9 20 (44.44%) Firewall
9 20 (44.44%) Skype for Business
10 18 (40.00%) DNS
10 18 (40.00%) Cisco
11 17 (37.78%) VPN
11 17 (37.78%) DHCP
11 17 (37.78%) Windows Server 2012
12 16 (35.56%) MS Excel
12 16 (35.56%) Windows Server 2008
13 15 (33.33%) Linux
14 14 (31.11%) SCCM
15 13 (28.89%) MS Exchange
16 12 (26.67%) SAN
16 12 (26.67%) Hyper-V
17 11 (24.44%) Data Centre
18 10 (22.22%) VLAN
18 10 (22.22%) MPLS
19 9 (20.00%) Windows Server 2003
19 9 (20.00%) NetApp

3rd Line Support Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (44.44%) Skype for Business
2 13 (28.89%) MS Exchange
3 1 (2.22%) IIS
Applications
1 16 (35.56%) MS Excel
2 3 (6.67%) MS Office
Cloud Services
1 24 (53.33%) Office 365
2 9 (20.00%) Microsoft Azure
3 8 (17.78%) PaaS
4 7 (15.56%) Mimecast
5 2 (4.44%) IaaS
5 2 (4.44%) SaaS
Communications & Networking
1 21 (46.67%) LAN
1 21 (46.67%) WAN
2 20 (44.44%) Firewall
3 18 (40.00%) DNS
4 17 (37.78%) DHCP
4 17 (37.78%) VPN
5 12 (26.67%) SAN
6 10 (22.22%) MPLS
6 10 (22.22%) VLAN
7 9 (20.00%) Remote Desktop
7 9 (20.00%) VoIP
8 8 (17.78%) ISDN
8 8 (17.78%) PBX
8 8 (17.78%) TCP/IP
8 8 (17.78%) Unified Communications
9 5 (11.11%) Skype
10 1 (2.22%) Wireless
Database & Business Intelligence
1 7 (15.56%) Amazon RDS
2 2 (4.44%) SQL Server
2 2 (4.44%) SQL Server 2008
3 1 (2.22%) SQL Server 2005
3 1 (2.22%) SQL Server 2012
General
1 8 (17.78%) Retail
2 4 (8.89%) Multimedia
3 1 (2.22%) Front Office
3 1 (2.22%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (6.67%) COM
Miscellaneous
1 11 (24.44%) Data Centre
2 4 (8.89%) Fat Client
2 4 (8.89%) Management Information System
2 4 (8.89%) Thin Client
3 3 (6.67%) iPad
4 1 (2.22%) Clustering
4 1 (2.22%) VxBlock/Vblock
Operating Systems
1 40 (88.89%) Windows
2 31 (68.89%) Windows Server
3 17 (37.78%) Windows Server 2012
4 16 (35.56%) Windows Server 2008
5 15 (33.33%) Linux
6 9 (20.00%) Windows Server 2003
7 8 (17.78%) Red Hat Enterprise Linux
7 8 (17.78%) Windows 7
8 7 (15.56%) Mac OS X
9 6 (13.33%) Windows 10
9 6 (13.33%) Windows 8
10 1 (2.22%) Mac OS
Processes & Methodologies
1 23 (51.11%) ITIL
2 9 (20.00%) Mentoring
3 8 (17.78%) Coaching
3 8 (17.78%) E-Commerce
3 8 (17.78%) Mathematics
4 7 (15.56%) Business Continuity
4 7 (15.56%) Kalman Filter
4 7 (15.56%) Web Filtering
5 5 (11.11%) Incident Management
5 5 (11.11%) Time Management
6 4 (8.89%) Server Building
7 3 (6.67%) Change Management
7 3 (6.67%) Disaster Recovery
8 2 (4.44%) Project Planning
8 2 (4.44%) Server Virtualisation
8 2 (4.44%) Software Deployment
9 1 (2.22%) Application Packaging
9 1 (2.22%) Migration
9 1 (2.22%) Patch Management
9 1 (2.22%) Root Cause Analysis
Programming Languages
1 8 (17.78%) C
2 2 (4.44%) PowerShell
2 2 (4.44%) SQL
Qualifications
1 8 (17.78%) Degree
2 6 (13.33%) Cisco Certification
2 6 (13.33%) MCSE
2 6 (13.33%) Microsoft Certification
3 5 (11.11%) CCNA
4 4 (8.89%) Network+ Certification
4 4 (8.89%) VMware Certified Professional (VCP)
5 3 (6.67%) MCP
6 2 (4.44%) CCNP
7 1 (2.22%) MCITP
7 1 (2.22%) MCSA
7 1 (2.22%) SC Cleared
7 1 (2.22%) Security Cleared
7 1 (2.22%) VCP4
7 1 (2.22%) VCP5
System Software
1 33 (73.33%) Active Directory
2 30 (66.67%) VMware Infrastructure
3 12 (26.67%) Hyper-V
4 9 (20.00%) VMware ESX
5 8 (17.78%) Terminal Services
5 8 (17.78%) VMware ESXi
6 4 (8.89%) vSphere
6 4 (8.89%) XenApp
7 1 (2.22%) vCloud
7 1 (2.22%) Virtual Desktop
7 1 (2.22%) Virtual Machines
7 1 (2.22%) XenServer
Systems Management
1 14 (31.11%) SCCM
2 7 (15.56%) Backup Exec
3 5 (11.11%) ZENworks
4 4 (8.89%) ThinApp
5 3 (6.67%) SCOM
6 1 (2.22%) WSUS
Vendors
1 35 (77.78%) Microsoft
1 35 (77.78%) VMware
2 20 (44.44%) Citrix
3 18 (40.00%) Cisco
4 9 (20.00%) NetApp
5 8 (17.78%) CheckPoint
5 8 (17.78%) Veeam
6 7 (15.56%) Dell
6 7 (15.56%) HP
7 5 (11.11%) Novell
8 4 (8.89%) AppSense
8 4 (8.89%) ServiceNow
8 4 (8.89%) Sonus
8 4 (8.89%) Zeacom
9 2 (4.44%) EMC
10 1 (2.22%) IBM
10 1 (2.22%) Juniper
Watford, Hertfordshire
Senitor Associates
Posted: 5 days ago
Watford, Hertfordshire
Pro-Quest Resourcing Ltd
Salary: £50000 - £62000 Per Annum + excellent benefits
Posted: 4 days ago
Watford, Hertfordshire
Salmon Ltd
Salary: Unspecified Competitive salary + Bonus + Benefits
Posted: 12 days ago