Period
to 23 October 2018

The median annual salary for a Support Engineer was £35,000 in advertised job vacancies in Watford during the 6 months to 23 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Hertfordshire > Watford
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 41 47 46
Rank change year-on-year +6 -1 +22
Permanent jobs requiring a Support Engineer 60 55 50
As % of all permanent IT jobs advertised in Watford 6.37% 5.40% 5.15%
As % of the Job Titles category 6.51% 5.60% 5.32%
Number of salaries quoted 58 41 38
Watford median annual salary £35,000 £34,000 £30,000
Median salary % change year-on-year +2.94% +13.33% -11.76%
10th Percentile £22,500 £23,000 £21,250
90th Percentile £37,500 £55,000 £46,750
Hertfordshire median annual salary £32,500 £27,500 £29,500
% change year-on-year +18.18% -6.78% -1.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Watford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Watford
Permanent vacancies in Watford with a recognized job title 922 982 939
% of permanent IT jobs with a recognized job title 97.88% 96.37% 96.70%
Number of salaries quoted 776 808 806
Watford median annual salary £47,500 £50,000 £50,000
Median salary % change year-on-year -5.00% - +11.11%
10th Percentile £27,500 £28,425 £26,000
90th Percentile £76,875 £70,000 £74,375
Hertfordshire median annual salary £47,500 £45,000 £47,000
% change year-on-year +5.56% -4.26% +4.44%

Support Engineer
Job Vacancy Trend in Watford

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for Support Engineer in Watford

Support Engineer
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Watford.

Salary trend for Support Engineer in Watford

Support Engineer
Salary Histogram in Watford

The salary distribution of IT jobs citing Support Engineer in Watford over the 6 months to 23 October 2018.

Salary histogram for Support Engineer in Watford

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Watford

For the 6 months to 23 October 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Watford region featuring Support Engineer in the job title.

1 36 (60.00%) Microsoft
2 35 (58.33%) Windows
3 30 (50.00%) Microsoft Office
4 24 (40.00%) Windows 7
5 23 (38.33%) Windows 10
6 20 (33.33%) Problem-Solving
7 19 (31.67%) Windows Server 2008
8 18 (30.00%) Active Directory
9 13 (21.67%) Windows Server
10 11 (18.33%) Cisco
11 10 (16.67%) VPN
11 10 (16.67%) ITIL
12 9 (15.00%) Office 365
13 8 (13.33%) ServiceNow
13 8 (13.33%) Data Centre
13 8 (13.33%) Remedy
13 8 (13.33%) VMware
14 7 (11.67%) Telecoms
14 7 (11.67%) MCP
15 6 (10.00%) Citrix
15 6 (10.00%) French Language
16 5 (8.33%) Physics
16 5 (8.33%) Hyper-V
16 5 (8.33%) System Testing
16 5 (8.33%) MS Exchange
16 5 (8.33%) LabVIEW
16 5 (8.33%) MATLAB
16 5 (8.33%) Analytical Skills
16 5 (8.33%) Acoustics
16 5 (8.33%) Optoelectronics

Support Engineer Skill Set
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.33%) MS Exchange
2 4 (6.67%) Exchange Server 2010
2 4 (6.67%) Exchange Server 2013
3 3 (5.00%) Skype for Business
4 1 (1.67%) Exchange Server 2007
4 1 (1.67%) SharePoint
Applications
1 30 (50.00%) Microsoft Office
2 1 (1.67%) Microsoft Excel
Cloud Services
1 9 (15.00%) Office 365
2 3 (5.00%) Microsoft Azure
3 2 (3.33%) SaaS
4 1 (1.67%) Amazon AWS
4 1 (1.67%) Azure Active Directory
4 1 (1.67%) Mimecast
4 1 (1.67%) OneDrive
4 1 (1.67%) Yammer
Communications & Networking
1 10 (16.67%) VPN
2 4 (6.67%) TCP/IP
2 4 (6.67%) VoIP
3 3 (5.00%) DHCP
3 3 (5.00%) Firewall
3 3 (5.00%) LAN
4 2 (3.33%) NetScaler
4 2 (3.33%) Skype
4 2 (3.33%) Wireless
5 1 (1.67%) Cisco Nexus
5 1 (1.67%) DNS
5 1 (1.67%) DSL
5 1 (1.67%) IP Telephony
5 1 (1.67%) PBX
5 1 (1.67%) SAN
5 1 (1.67%) Unified Communications
5 1 (1.67%) WAN
Development Applications
1 5 (8.33%) LabVIEW
General
1 7 (11.67%) Telecoms
2 6 (10.00%) French Language
3 4 (6.67%) Back Office
Miscellaneous
1 8 (13.33%) Data Centre
2 5 (8.33%) Acoustics
2 5 (8.33%) Analytical Skills
2 5 (8.33%) Optoelectronics
3 3 (5.00%) Video Conferencing
4 2 (3.33%) BYOD
4 2 (3.33%) CMDB
4 2 (3.33%) EPoS
4 2 (3.33%) Management Information System
4 2 (3.33%) Smartphone
5 1 (1.67%) Driving Licence
5 1 (1.67%) iPad
5 1 (1.67%) iPhone
Operating Systems
1 35 (58.33%) Windows
2 24 (40.00%) Windows 7
3 23 (38.33%) Windows 10
4 19 (31.67%) Windows Server 2008
5 13 (21.67%) Windows Server
6 3 (5.00%) Android
6 3 (5.00%) Apple iOS
6 3 (5.00%) Windows Server 2012
7 2 (3.33%) Linux
8 1 (1.67%) Mac OS
8 1 (1.67%) Mac OS X
8 1 (1.67%) Windows 8
Processes & Methodologies
1 20 (33.33%) Problem-Solving
2 10 (16.67%) ITIL
3 5 (8.33%) Physics
3 5 (8.33%) System Testing
4 3 (5.00%) Commercial Awareness
4 3 (5.00%) ITSM
4 3 (5.00%) Service Management
5 2 (3.33%) Business Continuity
5 2 (3.33%) Change Management
5 2 (3.33%) Configuration Management
5 2 (3.33%) Continuous Improvement
5 2 (3.33%) Decision-Making
5 2 (3.33%) Disaster Recovery
5 2 (3.33%) Incident Management
5 2 (3.33%) Information Security
5 2 (3.33%) ITIL V3
5 2 (3.33%) Mobile Device Management
5 2 (3.33%) Proactive Monitoring
5 2 (3.33%) Security Testing
5 2 (3.33%) Service Delivery
Programming Languages
1 5 (8.33%) MATLAB
2 3 (5.00%) PowerShell
Qualifications
1 7 (11.67%) MCP
2 3 (5.00%) CCNA
2 3 (5.00%) Cisco Certification
2 3 (5.00%) Degree
2 3 (5.00%) Microsoft Certification
3 2 (3.33%) CCNP
3 2 (3.33%) DBS Check
3 2 (3.33%) ITIL Foundation Certificate
3 2 (3.33%) MOS
4 1 (1.67%) CCVP
4 1 (1.67%) JNCIA
4 1 (1.67%) JNCIP
4 1 (1.67%) JNCIS
4 1 (1.67%) MCSA
Quality Assurance & Compliance
1 2 (3.33%) ISO/IEC 27001
1 2 (3.33%) SLA
System Software
1 18 (30.00%) Active Directory
2 5 (8.33%) Hyper-V
3 4 (6.67%) VMware ESXi
3 4 (6.67%) VMware Infrastructure
3 4 (6.67%) XenApp
3 4 (6.67%) XenDesktop
4 2 (3.33%) BitLocker
4 2 (3.33%) Firmware
5 1 (1.67%) Microsoft App-V
Systems Management
1 4 (6.67%) SCCM
2 2 (3.33%) McAfee ePO
2 2 (3.33%) Microsoft Intune
3 1 (1.67%) AirWatch
3 1 (1.67%) Backup Exec
3 1 (1.67%) Cisco Prime
3 1 (1.67%) IBM BigFix
Vendors
1 36 (60.00%) Microsoft
2 11 (18.33%) Cisco
3 8 (13.33%) Remedy
3 8 (13.33%) ServiceNow
3 8 (13.33%) VMware
4 6 (10.00%) Citrix
5 4 (6.67%) NEC
6 2 (3.33%) Apple
6 2 (3.33%) Fortinet
6 2 (3.33%) HP
6 2 (3.33%) McAfee
7 1 (1.67%) Asigra
7 1 (1.67%) CheckPoint
7 1 (1.67%) Dell
7 1 (1.67%) Ivanti
7 1 (1.67%) Mitel
7 1 (1.67%) MobileIron
7 1 (1.67%) Salesforce.com
7 1 (1.67%) Veeam
7 1 (1.67%) Xerox