Period
to 14 December 2018

The median annual salary for a Support Engineer was £35,000 in advertised job vacancies in Watford during the 6 months to 14 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Hertfordshire > Watford
6 months to
14 Dec 2018
Same period 2017 Same period 2016
Rank 37 47 65
Rank change year-on-year +10 +18 +4
Permanent jobs requiring a Support Engineer 68 49 26
As % of all permanent IT jobs advertised in Watford 7.22% 5.24% 2.57%
As % of the Job Titles category 7.41% 5.46% 2.67%
Number of salaries quoted 63 40 15
Watford median annual salary £35,000 £32,500 £37,500
Median salary % change year-on-year +7.69% -13.33% +10.29%
10th Percentile £23,000 £23,000 £26,000
90th Percentile £40,500 £55,750 £47,500
Hertfordshire median annual salary £32,500 £27,500 £30,000
% change year-on-year +18.18% -8.33% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Watford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Watford
Permanent vacancies in Watford with a recognized job title 918 897 973
% of permanent IT jobs with a recognized job title 97.45% 95.94% 96.34%
Number of salaries quoted 760 761 833
Watford median annual salary £50,000 £50,000 £52,500
Median salary % change year-on-year - -4.76% +10.53%
10th Percentile £26,750 £28,250 £27,600
90th Percentile £77,625 £67,500 £75,000
Hertfordshire median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Engineer
Job Vacancy Trend in Watford

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for Support Engineer in Watford

Support Engineer
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Watford.

Salary trend for Support Engineer in Watford

Support Engineer
Salary Histogram in Watford

The salary distribution of IT jobs citing Support Engineer in Watford over the 6 months to 14 December 2018.

Salary histogram for Support Engineer in Watford

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Watford

For the 6 months to 14 December 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Watford region featuring Support Engineer in the job title.

1 44 (64.71%) Windows
2 39 (57.35%) Microsoft
3 34 (50.00%) Microsoft Office
4 33 (48.53%) Windows 7
5 27 (39.71%) Windows Server 2008
5 27 (39.71%) Windows 10
6 26 (38.24%) Active Directory
7 25 (36.76%) Problem-Solving
8 16 (23.53%) Cisco
9 15 (22.06%) Windows Server
10 14 (20.59%) ITIL
11 11 (16.18%) Office 365
12 10 (14.71%) VPN
13 9 (13.24%) VMware
14 7 (10.29%) Apple
14 7 (10.29%) Firewall
14 7 (10.29%) Citrix
15 6 (8.82%) MCP
15 6 (8.82%) MS Exchange
15 6 (8.82%) Telecoms
15 6 (8.82%) Remedy
15 6 (8.82%) French Language
15 6 (8.82%) Data Centre
15 6 (8.82%) ServiceNow
16 5 (7.35%) Windows Server 2012
16 5 (7.35%) SCCM
16 5 (7.35%) Exchange Server 2010
16 5 (7.35%) SaaS
16 5 (7.35%) VMware ESXi
16 5 (7.35%) Service Delivery

Support Engineer Skill Set
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.82%) MS Exchange
2 5 (7.35%) Exchange Server 2010
3 3 (4.41%) Skype for Business
4 2 (2.94%) Exchange Server 2013
5 1 (1.47%) IBM Notes
5 1 (1.47%) SharePoint
Applications
1 34 (50.00%) Microsoft Office
2 1 (1.47%) Microsoft Excel
Cloud Services
1 11 (16.18%) Office 365
2 5 (7.35%) SaaS
3 4 (5.88%) Microsoft Azure
4 1 (1.47%) Amazon AWS
4 1 (1.47%) Azure Active Directory
4 1 (1.47%) OneDrive
4 1 (1.47%) Yammer
Communications & Networking
1 10 (14.71%) VPN
2 7 (10.29%) Firewall
3 5 (7.35%) DHCP
4 4 (5.88%) VoIP
4 4 (5.88%) Wireless
5 3 (4.41%) LAN
5 3 (4.41%) VLAN
6 2 (2.94%) Network Security
6 2 (2.94%) Skype
6 2 (2.94%) TCP/IP
7 1 (1.47%) Cisco Nexus
7 1 (1.47%) DNS
7 1 (1.47%) DSL
7 1 (1.47%) IP Telephony
7 1 (1.47%) NetScaler
7 1 (1.47%) PBX
7 1 (1.47%) SAN
7 1 (1.47%) WAN
Development Applications
1 4 (5.88%) LabVIEW
General
1 6 (8.82%) French Language
1 6 (8.82%) Telecoms
2 5 (7.35%) Back Office
Miscellaneous
1 6 (8.82%) Data Centre
2 5 (7.35%) EPoS
3 4 (5.88%) Acoustics
3 4 (5.88%) Analytical Skills
3 4 (5.88%) Optoelectronics
3 4 (5.88%) Smartphone
4 3 (4.41%) Driving Licence
4 3 (4.41%) Video Conferencing
5 2 (2.94%) BYOD
5 2 (2.94%) CMDB
5 2 (2.94%) Management Information System
Operating Systems
1 44 (64.71%) Windows
2 33 (48.53%) Windows 7
3 27 (39.71%) Windows 10
3 27 (39.71%) Windows Server 2008
4 15 (22.06%) Windows Server
5 5 (7.35%) Windows Server 2012
6 3 (4.41%) Apple iOS
7 2 (2.94%) Android
7 2 (2.94%) Linux
7 2 (2.94%) Windows 8
8 1 (1.47%) Mac OS
8 1 (1.47%) Mac OS X
Processes & Methodologies
1 25 (36.76%) Problem-Solving
2 14 (20.59%) ITIL
3 5 (7.35%) Service Delivery
4 4 (5.88%) Business Continuity
4 4 (5.88%) Disaster Recovery
4 4 (5.88%) Physics
4 4 (5.88%) System Testing
5 3 (4.41%) Continuous Improvement
5 3 (4.41%) ITIL V2
5 3 (4.41%) ITSM
5 3 (4.41%) Mentoring
5 3 (4.41%) Service Management
5 3 (4.41%) Stakeholder Management
6 2 (2.94%) Change Management
6 2 (2.94%) Configuration Management
6 2 (2.94%) Decision-Making
6 2 (2.94%) Incident Management
6 2 (2.94%) Information Security
6 2 (2.94%) Organisational Learning
6 2 (2.94%) Proactive Monitoring
Programming Languages
1 4 (5.88%) MATLAB
2 2 (2.94%) PowerShell
Qualifications
1 6 (8.82%) MCP
2 3 (4.41%) CCNA
2 3 (4.41%) Cisco Certification
2 3 (4.41%) Degree
3 2 (2.94%) CCNP
3 2 (2.94%) DBS Check
3 2 (2.94%) ITIL Foundation Certificate
3 2 (2.94%) Microsoft Certification
3 2 (2.94%) MOS
4 1 (1.47%) CCVP
4 1 (1.47%) JNCIA
4 1 (1.47%) JNCIP
4 1 (1.47%) JNCIS
Quality Assurance & Compliance
1 2 (2.94%) ISO/IEC 27001
1 2 (2.94%) SLA
System Software
1 26 (38.24%) Active Directory
2 5 (7.35%) VMware ESXi
3 4 (5.88%) Firmware
3 4 (5.88%) Hyper-V
4 3 (4.41%) VMware Infrastructure
4 3 (4.41%) XenApp
4 3 (4.41%) XenDesktop
5 2 (2.94%) BitLocker
6 1 (1.47%) Microsoft App-V
Systems Management
1 5 (7.35%) SCCM
2 3 (4.41%) vCenter Server
3 2 (2.94%) McAfee ePO
3 2 (2.94%) Microsoft Intune
4 1 (1.47%) AirWatch
4 1 (1.47%) Backup Exec
4 1 (1.47%) Cisco Prime
4 1 (1.47%) IBM BigFix
Vendors
1 39 (57.35%) Microsoft
2 16 (23.53%) Cisco
3 9 (13.24%) VMware
4 7 (10.29%) Apple
4 7 (10.29%) Citrix
5 6 (8.82%) Remedy
5 6 (8.82%) ServiceNow
6 5 (7.35%) NEC
7 3 (4.41%) Veeam
8 2 (2.94%) Avaya
8 2 (2.94%) Fortinet
8 2 (2.94%) McAfee
8 2 (2.94%) Meraki
8 2 (2.94%) SonicWALL
8 2 (2.94%) Zerto
9 1 (1.47%) IBM
9 1 (1.47%) Juniper
9 1 (1.47%) Lotus
9 1 (1.47%) Mitel
9 1 (1.47%) NetApp