Period
to 22 November 2017

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in Hertfordshire during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
East of England > Hertfordshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 52 72 106
Rank change year-on-year +20 +34 -36
Permanent jobs requiring a Support Engineer 218 165 145
As % of all permanent IT jobs advertised in Hertfordshire 4.95% 3.66% 2.71%
As % of the Job Titles category 5.11% 3.77% 2.80%
Number of salaries quoted 206 138 128
Hertfordshire median annual salary £27,500 £29,500 £30,000
Median salary % change year-on-year -6.78% -1.67% -4.76%
10th Percentile £20,500 £21,175 £21,250
90th Percentile £47,250 £52,500 £45,750
East of England median annual salary £27,500 £30,000 £30,000
% change year-on-year -8.33% - -7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hertfordshire
Permanent vacancies in Hertfordshire with a recognized job title 4264 4374 5172
% of permanent IT jobs with a recognized job title 96.80% 97.07% 96.78%
Number of salaries quoted 3618 3658 4257
Hertfordshire median annual salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.56% -
10th Percentile £25,500 £25,500 £25,750
90th Percentile £70,000 £71,250 £70,000
East of England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +2.35%

Support Engineer
Job Vacancy Trend in Hertfordshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Support Engineer in Hertfordshire

Support Engineer
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Hertfordshire.

Salary trend for Support Engineer in Hertfordshire

Support Engineer
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Support Engineer in Hertfordshire over the 6 months to 22 November 2017.

Salary histogram for Support Engineer in Hertfordshire

Support Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Hertfordshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +11 53 £32,500 -13.33% 4
Stevenage +4 23 £27,500 -26.67% 1
St Albans +13 20 £27,500 -7.56%
Hatfield +15 19 £26,500 +43.24%
Welwyn Garden City +7 17 £30,500 +7.02%
Hemel Hempstead -3 16 £22,500 -25.00% 1
Harpenden +22 14 £22,500 +12.50%
Borehamwood -19 4 £28,000 -37.78%
Potters Bar - 3 £25,500 -
Royston +18 2 £24,000 +6.67%
Berkhamsted - 1 £37,500 -
Radlett - 1 £25,000 -
Rickmansworth - 1 £36,500 -
Cheshunt - 1 £25,000 -
Support Engineer
East of England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 22 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Support Engineer in the job title.

1 148 (67.89%) Windows
2 101 (46.33%) Active Directory
3 100 (45.87%) Microsoft
4 72 (33.03%) Microsoft Office
5 64 (29.36%) Windows Server
6 61 (27.98%) VMware
7 58 (26.61%) MS Exchange
8 56 (25.69%) Firewall
9 51 (23.39%) Citrix
10 45 (20.64%) Cisco
10 45 (20.64%) DNS
11 44 (20.18%) DHCP
11 44 (20.18%) Office 365
12 42 (19.27%) WAN
13 41 (18.81%) Windows 10
14 40 (18.35%) LAN
14 40 (18.35%) VMware Infrastructure
15 36 (16.51%) Windows Server 2008
15 36 (16.51%) VPN
15 36 (16.51%) ITIL
16 33 (15.14%) Windows 7
16 33 (15.14%) Windows Server 2012
17 31 (14.22%) Linux
18 29 (13.30%) Hyper-V
19 27 (12.39%) Cisco Certification
20 25 (11.47%) SAN
20 25 (11.47%) TCP/IP
20 25 (11.47%) Mentoring
21 24 (11.01%) SLA
22 23 (10.55%) Windows Server 2003

Support Engineer Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (26.61%) MS Exchange
2 21 (9.63%) Skype for Business
3 13 (5.96%) Exchange Server 2010
4 11 (5.05%) Exchange Server 2007
4 11 (5.05%) Exchange Server 2013
5 10 (4.59%) Apache
6 9 (4.13%) IIS
7 4 (1.83%) SharePoint
8 3 (1.38%) Exchange Server 2003
9 2 (0.92%) nginx
10 1 (0.46%) Tomcat
Applications
1 72 (33.03%) Microsoft Office
2 2 (0.92%) Microsoft Excel
3 1 (0.46%) Microsoft PowerPoint
3 1 (0.46%) MS Visio
3 1 (0.46%) Windchill
Business Applications
1 2 (0.92%) SystmOne
Cloud Services
1 44 (20.18%) Office 365
2 16 (7.34%) Microsoft Azure
3 13 (5.96%) PaaS
4 9 (4.13%) Mimecast
5 2 (0.92%) Amazon AWS
6 1 (0.46%) Cloud Computing
6 1 (0.46%) IaaS
6 1 (0.46%) SaaS
Communications & Networking
1 56 (25.69%) Firewall
2 45 (20.64%) DNS
3 44 (20.18%) DHCP
4 42 (19.27%) WAN
5 40 (18.35%) LAN
6 36 (16.51%) VPN
7 25 (11.47%) SAN
7 25 (11.47%) TCP/IP
8 22 (10.09%) VLAN
9 21 (9.63%) VoIP
10 16 (7.34%) PBX
11 15 (6.88%) MPLS
11 15 (6.88%) Skype
12 13 (5.96%) ISDN
12 13 (5.96%) Remote Desktop
13 9 (4.13%) Wireless
14 8 (3.67%) Unified Communications
15 7 (3.21%) Cisco ASA
16 5 (2.29%) NAS
17 4 (1.83%) TACACS
Database & Business Intelligence
1 12 (5.50%) SQL Server
2 10 (4.59%) MySQL
3 7 (3.21%) Amazon RDS
4 3 (1.38%) SQL Server 2016
Development Applications
1 1 (0.46%) Maven
General
1 13 (5.96%) Games
1 13 (5.96%) Retail
2 7 (3.21%) Telecoms
3 4 (1.83%) Advertising
3 4 (1.83%) Law
4 1 (0.46%) Aerospace
4 1 (0.46%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.92%) LAMP
1 2 (0.92%) LEMP Stack
2 1 (0.46%) COM
2 1 (0.46%) CSS
2 1 (0.46%) CSS3
2 1 (0.46%) HTML
2 1 (0.46%) HTML5
2 1 (0.46%) Node.js
2 1 (0.46%) Spring
2 1 (0.46%) XML
Miscellaneous
1 23 (10.55%) Data Centre
2 5 (2.29%) Driving Licence
3 3 (1.38%) Analytical Skills
3 3 (1.38%) Computer Science
3 3 (1.38%) NHS
4 2 (0.92%) iPad
4 2 (0.92%) PKI
4 2 (0.92%) Replication
5 1 (0.46%) FMCG
5 1 (0.46%) HP Storage
5 1 (0.46%) iPhone
Operating Systems
1 148 (67.89%) Windows
2 64 (29.36%) Windows Server
3 41 (18.81%) Windows 10
4 36 (16.51%) Windows Server 2008
5 33 (15.14%) Windows 7
5 33 (15.14%) Windows Server 2012
6 31 (14.22%) Linux
7 23 (10.55%) Windows Server 2003
8 19 (8.72%) Windows 8
9 18 (8.26%) Mac OS X
10 13 (5.96%) Red Hat Enterprise Linux
11 5 (2.29%) Android
11 5 (2.29%) Apple iOS
12 4 (1.83%) Kali Linux
12 4 (1.83%) Windows XP
13 3 (1.38%) CentOS
14 1 (0.46%) Windows Mobile
14 1 (0.46%) Windows Vista
Processes & Methodologies
1 36 (16.51%) ITIL
2 25 (11.47%) Mentoring
3 15 (6.88%) Disaster Recovery
4 14 (6.42%) Coaching
5 13 (5.96%) E-Commerce
5 13 (5.96%) Kalman Filter
6 11 (5.05%) Server Building
6 11 (5.05%) Software Deployment
7 10 (4.59%) Web Filtering
8 9 (4.13%) Change Management
8 9 (4.13%) Server Virtualisation
9 8 (3.67%) Business Continuity
10 5 (2.29%) DNA
10 5 (2.29%) Migration
11 4 (1.83%) Cybersecurity
11 4 (1.83%) Ethical Hacking
11 4 (1.83%) Fault Management
11 4 (1.83%) Incident Management
11 4 (1.83%) Mobile Device Management
11 4 (1.83%) Open Source
Programming Languages
1 11 (5.05%) SQL
2 10 (4.59%) PHP
3 3 (1.38%) C
4 1 (0.46%) Apex Code
4 1 (0.46%) Java
4 1 (0.46%) JavaScript
Qualifications
1 27 (12.39%) Cisco Certification
2 21 (9.63%) CCNA
3 14 (6.42%) Microsoft Certification
4 12 (5.50%) MCSE
5 11 (5.05%) CCNP
6 9 (4.13%) SC Cleared
6 9 (4.13%) Security Cleared
7 7 (3.21%) VMware Certified Professional (VCP)
8 6 (2.75%) MCSA
9 4 (1.83%) CCSA
10 3 (1.38%) CCIE
10 3 (1.38%) MCP
11 2 (0.92%) JNCIA
11 2 (0.92%) JNCIS
12 1 (0.46%) CCIE Routing and Switching
12 1 (0.46%) Citrix Certification
12 1 (0.46%) Degree
Quality Assurance & Compliance
1 24 (11.01%) SLA
2 1 (0.46%) ISO/IEC 27001
System Software
1 101 (46.33%) Active Directory
2 40 (18.35%) VMware Infrastructure
3 29 (13.30%) Hyper-V
4 21 (9.63%) VMware ESXi
5 17 (7.80%) XenApp
6 13 (5.96%) Terminal Services
7 10 (4.59%) vSphere
8 2 (0.92%) XenServer
9 1 (0.46%) XenDesktop
Systems Management
1 13 (5.96%) cPanel
1 13 (5.96%) Plesk
1 13 (5.96%) WSUS
2 11 (5.05%) Backup Exec
3 3 (1.38%) SCCM
4 1 (0.46%) AirWatch
4 1 (0.46%) Cisco CUCM
4 1 (0.46%) Nagios
4 1 (0.46%) NetBackup
Vendors
1 100 (45.87%) Microsoft
2 61 (27.98%) VMware
3 51 (23.39%) Citrix
4 45 (20.64%) Cisco
5 18 (8.26%) HP
6 11 (5.05%) Dell
6 11 (5.05%) Red Hat
7 9 (4.13%) Veeam
8 8 (3.67%) Juniper
9 7 (3.21%) Apple
9 7 (3.21%) NetApp
10 6 (2.75%) Avaya
11 5 (2.29%) Adobe
12 4 (1.83%) Blue Coat
12 4 (1.83%) F5
12 4 (1.83%) Facebook
12 4 (1.83%) WatchGuard
13 3 (1.38%) SAP
14 2 (0.92%) Symantec
15 1 (0.46%) Remedy