Customer Service Job Trends in Wellingborough

Customer Service
Northamptonshire > Wellingborough

The table below provides summary statistics and salary benchmarking for jobs advertised in Wellingborough requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 9 April 2026, with comparisons to the same periods in the previous two years.

6 months to
9 Apr 2026
Same period 2025 Same period 2024
Rank 5 - 15
Rank change year-on-year - - -
Permanent jobs citing Customer Service 1 0 4
As % of all permanent jobs in Wellingborough 3.70% - 5.48%
As % of the Processes & Methodologies category 9.09% - 6.25%
Number of salaries quoted 1 0 4
10th Percentile - - £19,071
25th Percentile £33,750 - £27,383
Median annual salary (50th Percentile) £37,500 - £32,000
75th Percentile £41,250 - -
90th Percentile - - -
Northamptonshire median annual salary £29,000 £28,500 £33,750
% change year-on-year +1.75% -15.56% +12.50%

All Process & Methodology Skills
Wellingborough

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wellingborough.

Permanent vacancies with a requirement for process or methodology skills 11 5 64
As % of all permanent jobs advertised in Wellingborough 40.74% 100.00% 87.67%
Number of salaries quoted 7 5 60
10th Percentile £40,500 £31,400 £25,463
25th Percentile - £32,000 £31,250
Median annual salary (50th Percentile) £45,000 £52,500 £42,500
Median % change year-on-year -14.29% +23.53% +70.00%
75th Percentile - £53,750 £55,000
90th Percentile - £62,000 £66,375
Northamptonshire median annual salary £55,000 £52,500 £42,500
% change year-on-year +4.76% +23.53% -19.05%

Customer Service
Job Vacancy Trend in Wellingborough

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Wellingborough.

Customer Service job vacancy trend in Wellingborough

Customer Service
Salary Trend in Wellingborough

Salary distribution trend for jobs in Wellingborough citing Customer Service.

Salary distribution trend for jobs in Wellingborough citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Wellingborough by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) TCP/IP
Job Titles
1 1 (100.00%) Lead
Miscellaneous
1 1 (100.00%) Driving Licence
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Budgeting
1 1 (100.00%) Budgeting and Forecasting
1 1 (100.00%) ITIL
1 1 (100.00%) Patch Management
1 1 (100.00%) Process Improvement
1 1 (100.00%) Remote Monitoring and Management
1 1 (100.00%) Roadmaps
1 1 (100.00%) Service Delivery
Qualifications
1 1 (100.00%) Azure Certification
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Microsoft