Customer Service Job Trends in West Drayton

Customer Service
Hillingdon > West Drayton

The table below provides summary statistics and salary benchmarking for jobs advertised in West Drayton requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 7 October 2025, with comparisons to the same periods in the previous two years.

6 months to
7 Oct 2025
Same period 2024 Same period 2023
Rank 4 - 6
Rank change year-on-year - - -
Permanent jobs citing Customer Service 2 0 6
As % of all permanent jobs in West Drayton 25.00% - 22.22%
As % of the Processes & Methodologies category 25.00% - 22.22%
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £51,250 - -
Median annual salary (50th Percentile) £52,500 - -
75th Percentile £53,750 - -
90th Percentile - - -
Hillingdon median annual salary £46,500 £46,000 £32,000
% change year-on-year +1.09% +43.75% -8.57%

All Process and Methodology Skills
West Drayton

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West Drayton.

Permanent vacancies with a requirement for process or methodology skills 8 28 27
As % of all permanent jobs advertised in West Drayton 100.00% 100.00% 100.00%
Number of salaries quoted 6 7 20
10th Percentile £50,000 £50,200 £32,500
25th Percentile £55,000 £52,500 £36,250
Median annual salary (50th Percentile) £67,500 £55,000 £37,500
Median % change year-on-year +22.73% +46.67% -31.82%
75th Percentile £68,750 £57,500 £51,852
90th Percentile - £67,500 £60,000
Hillingdon median annual salary £47,000 £46,000 £48,687
% change year-on-year +2.17% -5.52% -11.48%

Customer Service
Job Vacancy Trend in West Drayton

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in West Drayton.

Customer Service job vacancy trend in West Drayton

Customer Service
Salary Trend in West Drayton

Salary distribution trend for jobs in West Drayton citing Customer Service.

Salary distribution trend for jobs in West Drayton citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in West Drayton by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (50.00%) Confluence
Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Asana
1 1 (50.00%) Miro
Communications & Networking
1 1 (50.00%) Broadband
Development Applications
1 1 (50.00%) JIRA
General
1 1 (50.00%) Finance
1 1 (50.00%) Influencing Skills
1 1 (50.00%) Social Skills
Job Titles
1 2 (100.00%) Analyst
2 1 (50.00%) IT Analyst
2 1 (50.00%) Product Analyst
Miscellaneous
1 1 (50.00%) Over-the-Top Content
1 1 (50.00%) Product Ownership
1 1 (50.00%) Self-Motivation
1 1 (50.00%) Video\Live Streaming
Processes & Methodologies
1 1 (50.00%) Agile
1 1 (50.00%) Contract Management
1 1 (50.00%) CRM
1 1 (50.00%) Customer-Centricity
1 1 (50.00%) High Availability
1 1 (50.00%) Migration
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Product Management
1 1 (50.00%) Resource Management
1 1 (50.00%) Roadmaps
1 1 (50.00%) Stakeholder Management
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) Salesforce