The median 1st/2nd Line Support salary in West London is £34,500 per year, according to job vacancies posted during the 6 months leading to 9 November 2025.
The table below compares current salary benchmarking and summary statistics with the previous two years.
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in West London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
Permanent vacancies in West London with a recognized job title
324
338
310
% of permanent jobs with a recognized job title
87.10%
97.13%
93.66%
Number of salaries quoted
220
168
259
10th Percentile
£30,000
£35,313
£35,000
25th Percentile
£36,500
£45,000
£41,625
Median annual salary (50th Percentile)
£46,750
£50,000
£55,000
Median % change year-on-year
-6.50%
-9.09%
-4.35%
75th Percentile
£68,750
£68,750
£70,000
90th Percentile
£88,750
£87,500
£84,000
London median annual salary
£72,000
£75,000
£75,000
% change year-on-year
-4.00%
-
+3.45%
1st/2nd Line Support Job Vacancy Trend in West London
Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in West London.
1st/2nd Line Support Salary Trend in West London
Salary distribution trend for 1st/2nd Line Support job vacancies in West London.
1st/2nd Line Support Skill Set Top 11 Co-Occurring Skills & Capabilities in West London
For the 6 months to 9 November 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity.
The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the West London region featuring 1st/2nd Line Support in the job title.
1st/2nd Line Support Skill Set Co-Occurring Skills & Capabilities in West London by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
