Central London, Farringdon Without, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
1st/2ndLine - IT Support Engineer. £36k + Benefits Package. Central London - Onsite - Monday to Friday - 9.00m to 5.30pm. Permanent. T6 / MN / 18765. Must be Eligible to work in the UK. Role: 1st/ … VIP & End Users - approximately 50 users at Head Office. Deploying & managing end-user hardware: provisioning, updates, security, connectivity, and configuration - mainly Windows 10 / 11 / MacOS / iOS - must have MacOS experience. Support AV Systems - Meeting Rooms - Touch Screen TVs, Projectors, Audio / … Participate to the IT budgeting process & IT Strategy. Managing Licences & Support contracts on hardware & software. Technical Skills - Experience Required: 1st/2ndLine IT Support Engineer - system administrator - demonstrable experience. Support VIP & End Users - approximately 50 Users more »
IT Support Analyst - London / Wembley - £28,000 to £32,000 A large-scale and successful service provider in Wembley, London is urgently seeking a new IT Support Analyst to join their team. You will be responsible for 1st/2nd … some project work when required. They need someone with a credible background in IT support, a great customer focus, and the enthusiasm / ambition to develop your career in a growing business. As the successful candidate you must have: - Extensive experience of 1st/ … 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary / contract vacancies we are acting as an Employment Business. more »
service levels. Keep users informed throughout issue resolution, ensuring satisfaction. Conduct equipment checks and user training as needed. Manage IT asset inventory and create / update documentation. Support IT Service Manager in service improvement initiatives. Assist with IT project coordination, vendor interactions, and team support. Provide technical … Person Specification The successful candidate should demonstrate: A commitment to pupil safeguarding and well-being. Minimum five GCSEs (including Maths, English, and ideally ICT / Computer Science). Level 3 IT apprenticeship (e.g., Service Management or Infrastructure Technician). Proven experience in first- and second-line technical … support. Familiarity with Windows, macOS, and various IT systems / applications. Strong troubleshooting skills for hardware, software, and network issues. Proficiency in Active Directory and ticketing systems. Strong organizational, problem-solving, and customer service skills. Ability to work independently, prioritize tasks, and escalate issues as needed. A proactive, adaptable more »
Employment Type: Permanent
Salary: £28000 - £38000/annum Great benefits & training
Job Description Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with … be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K more »