14 of 14 1st/2nd Line Support Jobs in London

Join to apply for the 1st & 2nd Line Support Technician role at Robert Walters Join to apply for the 1st & 2nd Line Support Technician role at Robert Walters Get AI-powered advice on this … on your skills and experience — talk with your recruiter to learn more. Base pay range An exciting opportunity has arisen for a skilled 1st & 2nd Line Support Technician to join a leading independent European Private Equity fund. The company specialises in Healthcare … United Kingdom 1 day ago Greater London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 1 week ago 1st / 2nd Line Desktop Support Administrator London, England, United Kingdom 2 days ago We’re unlocking community knowledge in More ❯

Remote Moinitoring for technical systems and Helpdeck 1st / 2nd line support for systems such as CCTV, Customer information systems and other IP connected railway Station communications systems Key skills required for this role Heklpdesk, Technical Support and Maintenance … Important Remote Moinitoring for technical systems and Helpdeck 1st / 2nd line support Job Title: 1st Line / 2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time … Hours Salary: CIRCA £25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line / 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role More ❯

Are you a Second Line IT Support Engineer / Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we … Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer / Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities … need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware / software, networking, routers, firewalls, Hubs, LAN / WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line More ❯

Are you a Second Line IT Support Engineer / Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we … Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer / Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities … need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware / software, networking, routers, firewalls, Hubs, LAN / WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line More ❯

IT Support Technician (1st / 2nd Line) - London Join to apply for the IT Support Technician (1st / 2nd Line) - London role at Experis UK IT Support Technician (1st / 2nd Line) - London Join to apply for the IT Support Technician (1st / 2nd Line) - London role at Experis UK Get AI-powered advice on this job and more exclusive features. I am … looking for an IT support professional with exceptional customer service skills to join a London based client. This is a global company and the role is supporting around 400 users across different time zones. This role is five days a week in the office near Blackfriars and is More ❯

1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We're looking for a highly capable 1st & 2nd Line Engineer to join our … Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts … Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You'll Achieve This role supports the delivery of our More ❯

We are currently hiring for a 1st & 2nd Line Support Analyst for an initial 3-6 months contract assignment based in London. (The duration is very likely to extend) Inside IR35 Position Overview: The role of technical analyst is to act as … system updates Health check and non-compliant devices Identifying multiple common incidents as problems and manage those in collaboration with the Problem Manager Infrastructure / Network Alerting Device issues Software Management Teams Exchange SharePoint OneDrive Yammer ServiceNow License Management Procure, install, configure, and support Windows 10 Enterprise … all suite of applications, including installation on Devices and support and maintenance. Security administration, including MFA Assisting End Users with MFA queries / issues Supply onsite eyes / hands to other Telefonica Tech project resources / engineers delivering projects when the work effort is deemed More ❯

point of contact for incoming service desk tickets Troubleshoot and resolve a broad range of hardware, software, networking, and cloud issues (1st / 2nd line), escalating complex issues to senior engineers when required Support and administer Microsoft 365 (Exchange, SharePoint, OneDrive … Teams) Provide user and device management via Active Directory, Azure AD, Intune, and Group Policy Assist with onboarding / offboarding, email setup, endpoint security and patching Support remote users across Windows and macOS environments Participate in client site visits for scheduled project or support work … you genuinely want to help people Technical Experience – any mix welcome Experience with some or all of the following is ideal: Windows OS 10 / 11, Mac OS, mobile devices (iOS / Android) Microsoft 365 admin: Exchange Online, Teams, SharePoint Azure AD, Intune (basic management and troubleshooting) DNS More ❯

point of contact for incoming service desk tickets Troubleshoot and resolve a broad range of hardware, software, networking, and cloud issues (1st / 2nd line), escalating complex issues to senior engineers when required Support and administer Microsoft 365 (Exchange, SharePoint, OneDrive … Teams) Provide user and device management via Active Directory, Azure AD, Intune, and Group Policy Assist with onboarding / offboarding, email setup, endpoint security and patching Support remote users across Windows and macOS environments Participate in client site visits for scheduled project or support work … you genuinely want to help people Technical Experience – any mix welcome Experience with some or all of the following is ideal: Windows OS 10 / 11, Mac OS, mobile devices (iOS / Android) Microsoft 365 admin: Exchange Online, Teams, SharePoint Azure AD, Intune (basic management and troubleshooting) DNS More ❯

Junior Technical Support Engineer – 1st / 2nd Line - Professional Services - £30,000-£35,000 + Bonus We are seeking a Junior Technical Support Engineer to join our Professional Services team in London. This is a 15-month fixed-term … contract, requiring around 12 months of relevant experience. The role involves providing 1st and 2nd line support to internal users, assisting with cybersecurity duties, administering Microsoft products like Microsoft 365, liaising with third-party vendors, and participating in projects. Key Responsibilities: Provide … Microsoft-based products, including Microsoft 365. Liaise with third-party service providers. Participate in various projects as needed. Skills Required: Proficiency in Windows 10 / 11. Experience with Active Directory and Group Policy. Knowledge of Office 365. This role offers a hybrid working model with 2 days per week More ❯

IT Support Technician (1st / 2nd Line) - London I am looking for an IT support professional with exceptional customer service skills to join a London based client. This is a global company and the role is supporting around … a week in the office near Blackfriars and is typically 9am - 5.30pm. This is a new role as they look to bring their support function in-house. Key Responsibilities Deliver first-line technical support via phone, email, and remote tools. Assist users with software … and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills and Experience Previous experience in IT support or a helpdesk role. Familiarity with Active Directory More ❯

1st / 2nd Line Support Analyst - macOS Inside IR35: 6 months contract London / Kings Cross – 5 days onsite Overview: We’re partnering with a global brand seeking an IT Support Specialist for their London office. In this … hardware, software, and network problems across various platforms Manage support requests via chat, video, phone, email, and ITSM tools Maintain laptops (macOS / Windows), printers, mobile devices, and AV systems Escalate complex network issues to global teams as needed Install and configure desktops, laptops, peripherals, and applications … Support meeting room AV and video conferencing setups Track IT assets and manage hardware lifecycle Assist with onboarding / offboarding and IT setup for staff Liaise with global IT and escalate unresolved issues Promote IT security best practices locally Document procedures and update knowledge base Perform routine More ❯

Infrastructure Engineer (Contract) | 1st, 2nd, and 3rd-line support | Azure Company: McCabe & Barton Location: London, United Kingdom Posted: 3 days ago Type: Hybrid Job Contract Salary: 500 Overview We are seeking an experienced Senior Infrastructure Engineer for a 12-month contract role … extensive knowledge of on-premises infrastructure, networking, and global network architectures. Key Responsibilities Manage and maintain on-premises infrastructure and network systems Provide 1st, 2nd, and 3rd-line infrastructure and end-user support for staff in UK, Asia, and European regions Administer … Hardware: Desktops, Laptops, iPads, iPhones, Telephony systems, Video Conferencing equipment, Printers, Copiers Networking: Cisco switches, Firewalls, On-premises Wi-Fi systems Software: Windows 10 / 11, iOS, Office 365 (Web, Desktop & Mobile), Microsoft Teams, SharePoint, OneDrive Infrastructure: Active Directory, VMware, ITSM tools (e.g., EasyVista or similar), Remote support More ❯

Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with work stations … be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K More ❯