Period
to 25 November 2017

The median annual salary for an IT Support Manager was £39,500 in advertised job vacancies in the West Midlands during the 6 months to 25 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Manager
England > West Midlands
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 302 324 309
Rank change year-on-year +22 -15 -6
Permanent jobs requiring an IT Support Manager 14 13 12
As % of all permanent IT jobs advertised in the West Midlands 0.14% 0.11% 0.11%
As % of the Job Titles category 0.14% 0.12% 0.11%
Number of salaries quoted 14 11 9
West Midlands median annual salary £39,500 £44,250 £45,000
Median salary % change year-on-year -10.73% -1.67% -25.00%
10th Percentile £30,300 £31,500 £26,250
90th Percentile £53,875 £50,000 £50,000
England median annual salary £42,500 £45,000 £45,000
% change year-on-year -5.56% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Midlands
Permanent vacancies in the West Midlands with a recognized job title 9713 10993 10530
% of permanent IT jobs with a recognized job title 96.46% 96.19% 96.59%
Number of salaries quoted 7969 8715 8779
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,750 £23,500 £24,000
90th Percentile £63,750 £62,500 £62,500
England median annual salary £50,000 £47,500 £46,488
% change year-on-year +5.26% +2.18% +3.31%

IT Support Manager
Job Vacancy Trend in the West Midlands

Job postings that featured IT Support Manager in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for IT Support Manager in the West Midlands

IT Support Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Manager in the West Midlands.

Salary trend for IT Support Manager in the West Midlands

IT Support Manager
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing IT Support Manager in the West Midlands over the 6 months to 25 November 2017.

Salary histogram for IT Support Manager in the West Midlands

IT Support Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Manager within the West Midlands region over the 6 months to 25 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +21 9 £40,000 -11.11%
Coventry - 2 £47,500 -
Warwickshire -7 1 £33,000 -2.94%
Shropshire - 1 £35,000 -
IT Support Manager
England

IT Support Manager Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 25 November 2017, IT Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support Manager in the job title.

1 6 (42.86%) Active Directory
2 5 (35.71%) SLA
2 5 (35.71%) Windows
3 4 (28.57%) Finance
4 3 (21.43%) Microsoft Certification
4 3 (21.43%) MCSE
4 3 (21.43%) ITIL
4 3 (21.43%) Microsoft
4 3 (21.43%) Resource Management
4 3 (21.43%) Problem Management
4 3 (21.43%) Virtual Team Management
4 3 (21.43%) Virtual Team
4 3 (21.43%) Windows Server
5 2 (14.29%) Windows 10
5 2 (14.29%) SQL Server 2014
5 2 (14.29%) WordPress
5 2 (14.29%) FMCG
5 2 (14.29%) Veeam
5 2 (14.29%) vSphere
5 2 (14.29%) Fibre Channel
5 2 (14.29%) Windows Server 2012
5 2 (14.29%) Replication
5 2 (14.29%) VMware
5 2 (14.29%) RSA SecurID
5 2 (14.29%) PKI
5 2 (14.29%) Sun
5 2 (14.29%) BusinessObjects
5 2 (14.29%) Cisco
5 2 (14.29%) TCP/IP
5 2 (14.29%) DNS

IT Support Manager Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) WordPress
Communications & Networking
1 2 (14.29%) DNS
1 2 (14.29%) Fibre Channel
1 2 (14.29%) SAN
1 2 (14.29%) TCP/IP
2 1 (7.14%) Firewall
2 1 (7.14%) LAN
2 1 (7.14%) WAN
Database & Business Intelligence
1 2 (14.29%) BusinessObjects
1 2 (14.29%) SQL Server
1 2 (14.29%) SQL Server 2014
General
1 4 (28.57%) Finance
2 1 (7.14%) Manufacturing
Miscellaneous
1 3 (21.43%) Virtual Team
2 2 (14.29%) FMCG
2 2 (14.29%) PKI
2 2 (14.29%) Replication
2 2 (14.29%) RSA SecurID
3 1 (7.14%) Analytical Skills
Operating Systems
1 5 (35.71%) Windows
2 3 (21.43%) Windows Server
3 2 (14.29%) Windows 10
3 2 (14.29%) Windows Server 2012
Processes & Methodologies
1 3 (21.43%) ITIL
1 3 (21.43%) Problem Management
1 3 (21.43%) Resource Management
1 3 (21.43%) Virtual Team Management
2 2 (14.29%) Change Management
2 2 (14.29%) PRINCE2
3 1 (7.14%) Budgeting and Forecasting
3 1 (7.14%) Configuration Management
3 1 (7.14%) Disaster Recovery
3 1 (7.14%) Incident Management
3 1 (7.14%) Information Security
3 1 (7.14%) ITSM
3 1 (7.14%) People Management
3 1 (7.14%) Performance Measurement
3 1 (7.14%) Planning and Forecasting
3 1 (7.14%) Remediation Plan
3 1 (7.14%) Service Management
3 1 (7.14%) Time Management
3 1 (7.14%) Workflow
Programming Languages
1 2 (14.29%) SQL
Qualifications
1 3 (21.43%) MCSE
1 3 (21.43%) Microsoft Certification
2 1 (7.14%) MCSA
Quality Assurance & Compliance
1 5 (35.71%) SLA
System Software
1 6 (42.86%) Active Directory
2 2 (14.29%) vSphere
Vendors
1 3 (21.43%) Microsoft
2 2 (14.29%) Cisco
2 2 (14.29%) SAP
2 2 (14.29%) Sophos
2 2 (14.29%) Sun
2 2 (14.29%) Veeam
2 2 (14.29%) VMware