1st/2nd Line Support Engineer Job Trends in West Sussex

1st/2nd Line Support Engineer
South East > West Sussex

The median 1st/2nd Line Support Engineer salary in West Sussex is £29,250 per year, according to job vacancies posted during the 6 months leading to 17 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Dec 2025
Same period 2024 Same period 2023
Rank 45 - 55
Rank change year-on-year - - +54
Permanent jobs requiring a 1st/2nd Line Support Engineer 2 0 1
As % of all permanent jobs in West Sussex 0.47% - 0.25%
As % of the Job Titles category 0.51% - 0.25%
Number of salaries quoted 2 0 1
10th Percentile £27,975 - -
25th Percentile £28,313 - £25,250
Median annual salary (50th Percentile) £29,250 - £25,500
Median % change year-on-year - - -15.00%
75th Percentile £29,813 - £25,750
90th Percentile £29,925 - -
South East median annual salary £30,000 £37,000 £27,963
% change year-on-year -18.92% +32.32% -0.13%

All Permanent IT Job Vacancies
West Sussex

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Sussex with a recognized job title 393 330 393
% of permanent jobs with a recognized job title 92.91% 94.56% 97.28%
Number of salaries quoted 276 173 277
10th Percentile £28,750 £30,250 £32,650
25th Percentile £33,500 £40,000 £40,250
Median annual salary (50th Percentile) £50,000 £50,000 £55,000
Median % change year-on-year - -9.09% -4.35%
75th Percentile £61,563 £66,250 £72,500
90th Percentile £72,500 £78,750 £77,500
South East median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -4.55%

1st/2nd Line Support Engineer
Job Vacancy Trend in West Sussex

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support Engineer' in the job title relative to all permanent IT jobs advertised in West Sussex.

1st/2nd Line Support Engineer job vacancy trend in West Sussex

1st/2nd Line Support Engineer
Salary Trend in West Sussex

Salary distribution trend for 1st/2nd Line Support Engineer job vacancies in West Sussex.

Salary distribution trend for 1st/2nd Line Support Engineer job vacancies in West Sussex

1st/2nd Line Support Engineer
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Engineer within the West Sussex region over the 6 months to 17 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Henfield - 1 £30,000 - 2
Horsham - 1 £28,500 -
1st/2nd Line Support Engineer
South East

1st/2nd Line Support Engineer Skill Set
Top 7 Co-Occurring Skills & Capabilities in West Sussex

For the 6 months to 17 December 2025, 1st/2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the West Sussex region featuring 1st/2nd Line Support Engineer in the job title.

1 1 (50.00%) Active Directory
1 1 (50.00%) Customer Experience
1 1 (50.00%) Microsoft
1 1 (50.00%) Microsoft 365
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Windows
1 1 (50.00%) Windows 10

1st/2nd Line Support Engineer Skill Set
Co-Occurring Skills & Capabilities in West Sussex by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (50.00%) Microsoft 365
General
1 1 (50.00%) Social Skills
Miscellaneous
1 1 (50.00%) Driving Licence
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 10
Processes & Methodologies
1 1 (50.00%) Customer Experience
1 1 (50.00%) Problem-Solving
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Microsoft