The median annual salary for a 2nd Line Support Analyst was £30,000 in advertised job vacancies in West Sussex during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Second Line Support Analyst
South East / West Sussex
Rank 91 95 93
Rank change year-on-year +4 -2  
Permanent jobs requiring a 2nd Line Support Analyst 8 11 8
As % of all permanent IT jobs advertised in West Sussex 0.78% 0.99% 0.72%
As % of the Job Titles category 0.79% 1.02% 0.74%
Number of salaries quoted 8 10 8
Median salary £30,000 £34,000 £24,000
Median salary % change year-on-year -11.76% +41.66%  
UK excluding London median salary £25,000 £26,500 £24,250
% change year-on-year -5.66% +9.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Sussex. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Sussex
Permanent job vacancies with a job title containing a recognized job role 1009 1083 1087
As % of all permanent IT job vacancies advertised in West Sussex 98.44% 97.30% 98.37%
Number of salaries quoted 923 977 936
Median salary £44,250 £42,500 £40,000
Median salary % change year-on-year +4.11% +6.25%  
90% offered a salary of more than £30,000 £25,000 £24,000
10% offered a salary of more than £60,000 £50,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in West Sussex

The job posting trend of jobs advertised in West Sussex that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in West Sussex

2nd Line Support Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in West Sussex.

Salary trend for 2nd Line Support Analyst in West Sussex

2nd Line Support Analyst
Salary Histogram in West Sussex

The salary distribution of IT jobs citing 2nd Line Support Analyst in West Sussex over the 3 months to 23 March 2017.

Salary histogram for 2nd Line Support Analyst in West Sussex

2nd Line Support Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the West Sussex region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +11 3 £22,500 -
East Grinstead - 2 £35,000 -
Horsham - 2 £24,500 -
Gatwick -21 1 £30,000 -11.76%
2nd Line Support Analyst
South East

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in West Sussex

For the 6 months to 23 March 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring 2nd Line Support Analyst in the job title.

1 22 (100.00%) Windows
2 16 (72.73%) Windows 7
2 16 (72.73%) Windows Server
3 12 (54.55%) Windows Server 2012
4 11 (50.00%) MS Exchange
4 11 (50.00%) MS Office
5 10 (45.45%) Active Directory
5 10 (45.45%) Windows Server 2008
5 10 (45.45%) Office 365
6 8 (36.36%) TCP/IP
6 8 (36.36%) B2B
6 8 (36.36%) Mac OS X
6 8 (36.36%) Apple
6 8 (36.36%) Windows Server 2003
7 6 (27.27%) Citrix
7 6 (27.27%) Windows 10
8 3 (13.64%) Firewall
8 3 (13.64%) SQL
8 3 (13.64%) Windows 8
9 2 (9.09%) Microsoft Intune
9 2 (9.09%) MobileIron
9 2 (9.09%) Dell KACE
9 2 (9.09%) AirWatch
9 2 (9.09%) Apple iOS
9 2 (9.09%) Agile Software Development
9 2 (9.09%) IP Telephony
9 2 (9.09%) SCCM
9 2 (9.09%) Android
9 2 (9.09%) SQL Server
9 2 (9.09%) ITIL

2nd Line Support Analyst Skill Set
Top Related IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (50.00%) MS Exchange
2 1 (4.55%) SharePoint
Applications
1 11 (50.00%) MS Office
2 1 (4.55%) MS Excel
Business Applications
1 1 (4.55%) Dynamics CRM
Cloud Services
1 10 (45.45%) Office 365
2 1 (4.55%) SaaS
Communications & Networking
1 8 (36.36%) TCP/IP
2 3 (13.64%) Firewall
3 2 (9.09%) IP Telephony
Database & Business Intelligence
1 2 (9.09%) SQL Server
2 1 (4.55%) SQL Server 2008
Libraries, Frameworks & Software Standards
1 1 (4.55%) HTML
Operating Systems
1 22 (100.00%) Windows
2 16 (72.73%) Windows 7
2 16 (72.73%) Windows Server
3 12 (54.55%) Windows Server 2012
4 10 (45.45%) Windows Server 2008
5 8 (36.36%) Mac OS X
5 8 (36.36%) Windows Server 2003
6 6 (27.27%) Windows 10
7 3 (13.64%) Windows 8
8 2 (9.09%) Android
8 2 (9.09%) Apple iOS
Processes & Methodologies
1 8 (36.36%) B2B
2 2 (9.09%) Agile Software Development
2 2 (9.09%) Configuration Management
2 2 (9.09%) ITIL
3 1 (4.55%) CRM
3 1 (4.55%) Disaster Recovery
3 1 (4.55%) Logistics
Programming Languages
1 3 (13.64%) SQL
2 1 (4.55%) JavaScript
System Software
1 10 (45.45%) Active Directory
Systems Management
1 2 (9.09%) AirWatch
1 2 (9.09%) Microsoft Intune
1 2 (9.09%) SCCM
Vendors
1 8 (36.36%) Apple
2 6 (27.27%) Citrix
3 2 (9.09%) Dell KACE
3 2 (9.09%) Microsoft
3 2 (9.09%) MobileIron
3 2 (9.09%) VMware