Period
to 17 November 2017

The median annual salary for a 2nd Line Support Analyst was £26,000 in advertised job vacancies in West Sussex during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
South East > West Sussex
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 136 127 156
Rank change year-on-year -9 +29 -8
Permanent jobs requiring a 2nd Line Support Analyst 14 25 12
As % of all permanent IT jobs advertised in West Sussex 0.67% 1.02% 0.46%
As % of the Job Titles category 0.70% 1.06% 0.47%
Number of salaries quoted 13 25 12
West Sussex median annual salary £26,000 £25,000 £31,000
Median salary % change year-on-year +4.00% -19.35% +26.53%
South East median annual salary £26,500 £26,000 £25,500
% change year-on-year +1.92% +1.96% -2.86%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 2010 2358 2577
% of permanent IT jobs with a recognized job title 95.94% 96.24% 98.06%
Number of salaries quoted 1773 2165 2260
West Sussex median annual salary £43,750 £45,000 £42,500
Median salary % change year-on-year -2.78% +5.88% +6.25%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £62,250 £62,500 £58,750
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

2nd Line Support Analyst
Job Vacancy Trend in West Sussex

Job postings that featured 2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for 2nd Line Support Analyst in West Sussex

2nd Line Support Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in West Sussex.

Salary trend for 2nd Line Support Analyst in West Sussex

2nd Line Support Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the West Sussex region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burgess Hill -4 4 £26,000 -0.95%
Horsham -28 4 £29,000 +45.00%
2nd Line Support Analyst
South East

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 17 November 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring 2nd Line Support Analyst in the job title.

1 9 (64.29%) Windows
2 7 (50.00%) MS Exchange
3 6 (42.86%) Active Directory
3 6 (42.86%) Firewall
3 6 (42.86%) Office 365
4 5 (35.71%) VMware
4 5 (35.71%) CRM
4 5 (35.71%) SharePoint
4 5 (35.71%) Hyper-V
5 4 (28.57%) Problem Management
5 4 (28.57%) VMware Infrastructure
5 4 (28.57%) EqualLogic
5 4 (28.57%) Enterprise Storage
5 4 (28.57%) Process Improvement
5 4 (28.57%) Line Management
5 4 (28.57%) Cisco
5 4 (28.57%) Microsoft
5 4 (28.57%) Dell
5 4 (28.57%) Citrix
5 4 (28.57%) SAN
5 4 (28.57%) NetApp
5 4 (28.57%) SQL
5 4 (28.57%) Change Management
5 4 (28.57%) Management Information System
6 3 (21.43%) Windows Server 2008
7 1 (7.14%) Windows Server
7 1 (7.14%) VLAN
7 1 (7.14%) WSUS
7 1 (7.14%) PowerShell
7 1 (7.14%) Microsoft Azure

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (50.00%) MS Exchange
2 5 (35.71%) SharePoint
Cloud Services
1 6 (42.86%) Office 365
2 1 (7.14%) Microsoft Azure
2 1 (7.14%) SaaS
Communications & Networking
1 6 (42.86%) Firewall
2 4 (28.57%) SAN
3 1 (7.14%) DHCP
3 1 (7.14%) DNS
3 1 (7.14%) VLAN
3 1 (7.14%) VPN
Libraries, Frameworks & Software Standards
1 1 (7.14%) Web Services
1 1 (7.14%) XML
Miscellaneous
1 4 (28.57%) Enterprise Storage
1 4 (28.57%) Management Information System
Operating Systems
1 9 (64.29%) Windows
2 3 (21.43%) Windows Server 2008
3 1 (7.14%) Windows Server
3 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 5 (35.71%) CRM
2 4 (28.57%) Change Management
2 4 (28.57%) Line Management
2 4 (28.57%) Problem Management
2 4 (28.57%) Process Improvement
3 1 (7.14%) ITIL
3 1 (7.14%) ITSM
3 1 (7.14%) PRINCE2
3 1 (7.14%) Project Management
Programming Languages
1 4 (28.57%) SQL
2 1 (7.14%) PowerShell
System Software
1 6 (42.86%) Active Directory
2 5 (35.71%) Hyper-V
3 4 (28.57%) VMware Infrastructure
Systems Management
1 1 (7.14%) WSUS
Vendors
1 5 (35.71%) VMware
2 4 (28.57%) Cisco
2 4 (28.57%) Citrix
2 4 (28.57%) Dell
2 4 (28.57%) EqualLogic
2 4 (28.57%) Microsoft
2 4 (28.57%) NetApp