2nd Line Support Analyst Jobs in the South East

Second Line Support Analyst
England > South East

The median Second Line Support Analyst salary in the South East is £30,500 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 308 381 362
Rank change year-on-year +73 -19 +64
Permanent jobs requiring a 2nd Line Support Analyst 1 18 37
As % of all permanent jobs advertised in the South East 0.010% 0.11% 0.26%
As % of the Job Titles category 0.012% 0.11% 0.29%
Number of salaries quoted 1 11 33
10th Percentile - - £27,171
25th Percentile £28,250 £26,250 £29,750
Median annual salary (50th Percentile) £30,500 £30,750 £31,000
Median % change year-on-year -0.81% -0.81% +12.73%
75th Percentile £32,750 £33,250 £33,750
90th Percentile - £38,750 £37,250
England median annual salary £32,500 £34,500 £31,500
% change year-on-year -5.80% +9.52% +5.00%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 8,378 15,861 12,917
% of permanent jobs with a recognized job title 86.95% 94.01% 90.28%
Number of salaries quoted 4,568 11,350 8,150
10th Percentile £30,000 £27,500 £29,750
25th Percentile £41,250 £36,032 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £68,750 £65,000 £71,250
90th Percentile £78,750 £77,500 £85,000
England median annual salary £56,500 £53,000 £60,800
% change year-on-year +6.60% -12.83% +1.33%

2nd Line Support Analyst
Job Vacancy Trend in the South East

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in the South East.

Salary trend for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +54 1 £30,500 - 1
Oxfordshire +39 1 £30,500 -3.17% 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 17 Co-occurring Skills and Capabilities in the South East

For the 6 months to 18 May 2025, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 1 (100.00%) MCP
1 1 (100.00%) Windows
1 1 (100.00%) SharePoint
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) TCP/IP
1 1 (100.00%) Microsoft
1 1 (100.00%) Sophos
1 1 (100.00%) WatchGuard
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) Cybersecurity
1 1 (100.00%) Entra ID
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills
1 1 (100.00%) Datto

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) TCP/IP
1 1 (100.00%) WAN
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Cybersecurity
1 1 (100.00%) Problem-Solving
Qualifications
1 1 (100.00%) MCP
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Datto
1 1 (100.00%) Microsoft
1 1 (100.00%) Sophos
1 1 (100.00%) WatchGuard