Customer Experience (CX)
Wales > West Wales
The table below provides summary statistics and salary benchmarking for jobs advertised in West Wales requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 5 December 2025, with comparisons to the same periods in the previous two years.
| 6 months to 5 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | - | 31 |
| Rank change year-on-year | - | - | 0 |
| Permanent jobs citing Customer Experience | 0 | 0 | 3 |
| As % of all permanent jobs in West Wales | - | - | 2.63% |
| As % of the Processes & Methodologies category | - | - | 2.68% |
| Number of salaries quoted | 0 | 0 | 1 |
| Median annual salary (50th Percentile) | - | - | £35,500 |
| Median % change year-on-year | - | - | -33.82% |
| Wales median annual salary | £33,476 | £93,750 | £28,000 |
| % change year-on-year | -64.29% | +234.82% | -52.54% |
All Process and Methodology Skills
West Wales
Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West Wales.
| Permanent vacancies with a requirement for process or methodology skills | 64 | 110 | 112 |
| As % of all permanent jobs advertised in West Wales | 75.29% | 81.48% | 98.25% |
| Number of salaries quoted | 36 | 67 | 98 |
| 10th Percentile | £28,000 | £33,300 | £30,950 |
| 25th Percentile | £35,000 | £37,649 | £36,250 |
| Median annual salary (50th Percentile) | £42,500 | £49,104 | £45,000 |
| Median % change year-on-year | -13.45% | +9.12% | -7.22% |
| 75th Percentile | £55,688 | £60,000 | £60,938 |
| 90th Percentile | £67,339 | £66,000 | £75,000 |
| Wales median annual salary | £48,122 | £49,104 | £47,500 |
| % change year-on-year | -2.00% | +3.38% | -5.00% |
Customer Experience
Job Vacancy Trend in West Wales
Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in West Wales.
Customer Experience
Salary Trend in West Wales
Salary distribution trend for jobs in West Wales citing Customer Experience.
