Customer Insight Job Trends in West Yorkshire

Customer Insight
Yorkshire > West Yorkshire

The table below provides summary statistics and salary benchmarking for jobs advertised in West Yorkshire requiring Customer Insight skills. It covers permanent job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 113 103 129
Rank change year-on-year -10 +26 +75
Permanent jobs citing Customer Insight 5 3 13
As % of all permanent jobs in West Yorkshire 0.28% 0.20% 0.67%
As % of the Processes & Methodologies category 0.34% 0.23% 0.72%
Number of salaries quoted 2 1 2
10th Percentile - - £32,187
25th Percentile £46,250 £46,250 £33,968
Median annual salary (50th Percentile) £47,500 £47,500 £39,016
Median % change year-on-year - +21.74% -8.20%
75th Percentile £48,750 £48,750 £43,143
90th Percentile - - £44,372
Yorkshire median annual salary £60,000 £47,500 £39,016
% change year-on-year +26.32% +21.74% -8.20%

All Process & Methodology Skills
West Yorkshire

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West Yorkshire.

Permanent vacancies with a requirement for process or methodology skills 1,490 1,314 1,802
As % of all permanent jobs advertised in West Yorkshire 82.55% 87.31% 93.32%
Number of salaries quoted 872 661 1,364
10th Percentile £28,250 £30,000 £30,000
25th Percentile £36,250 £41,250 £42,439
Median annual salary (50th Percentile) £56,264 £53,000 £55,440
Median % change year-on-year +6.16% -4.40% +0.80%
75th Percentile £75,000 £71,250 £72,433
90th Percentile £89,750 £84,964 £87,500
Yorkshire median annual salary £47,500 £52,500 £52,500
% change year-on-year -9.52% - -4.34%

Customer Insight
Job Vacancy Trend in West Yorkshire

Historical trend showing the proportion of permanent IT job postings citing Customer Insight relative to all permanent IT jobs advertised in West Yorkshire.

Customer Insight job vacancy trend in West Yorkshire

Customer Insight
Salary Trend in West Yorkshire

Salary distribution trend for jobs in West Yorkshire citing Customer Insight.

Salary distribution trend for jobs in West Yorkshire citing Customer Insight

Customer Insight
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the West Yorkshire region over the 6 months to 1 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leeds -14 5 £47,500 - 6
Customer Insight
Yorkshire

Customer Insight
Co-Occurring Skills & Capabilities in West Yorkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (20.00%) Microsoft Excel
Cloud Services
1 1 (20.00%) Azure
1 1 (20.00%) Azure Data Factory
1 1 (20.00%) Azure Synapse Analytics
1 1 (20.00%) Power Platform
Database & Business Intelligence
1 1 (20.00%) Azure SQL Database
1 1 (20.00%) Power BI
1 1 (20.00%) SQL Server
1 1 (20.00%) SQL Server Reporting Services
General
1 5 (100.00%) Social Skills
2 3 (60.00%) Analytical Skills
2 3 (60.00%) Finance
2 3 (60.00%) Presentation Skills
3 2 (40.00%) Influencing Skills
3 2 (40.00%) Public Sector
3 2 (40.00%) Retail
Job Titles
1 2 (40.00%) Analyst
1 2 (40.00%) Architect
1 2 (40.00%) Customer Analyst
1 2 (40.00%) Customer Experience Analyst
1 2 (40.00%) Solutions Architect
2 1 (20.00%) Business Manager
2 1 (20.00%) Insight Manager
Miscellaneous
1 2 (40.00%) Self-Motivation
1 2 (40.00%) Virtual Team
2 1 (20.00%) Analytical Mindset
Processes & Methodologies
1 5 (100.00%) Continuous Improvement
1 5 (100.00%) Decision-Making
2 4 (80.00%) Customer Experience
3 3 (60.00%) Actionable Insight
3 3 (60.00%) AI
3 3 (60.00%) Analytics
3 3 (60.00%) Problem-Solving
4 2 (40.00%) B2B
4 2 (40.00%) Business Development
4 2 (40.00%) Creative Problem-Solving
4 2 (40.00%) Due Diligence
4 2 (40.00%) Financial Modelling
4 2 (40.00%) Project Management
4 2 (40.00%) Strategic Thinking
4 2 (40.00%) Technical Architecture
5 1 (20.00%) Proactive Monitoring
5 1 (20.00%) Process Improvement
5 1 (20.00%) Storytelling
5 1 (20.00%) Visualisation
5 1 (20.00%) Workforce Productivity
Programming Languages
1 1 (20.00%) Data Analysis Expressions
1 1 (20.00%) SQL
Qualifications
1 1 (20.00%) Six Sigma Green Belt
Quality Assurance & Compliance
1 3 (60.00%) Actionable Recommendations
Vendors
1 2 (40.00%) Qualtrics