The following table provides summary statistics for contract job vacancies advertised in West Yorkshire with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
Yorkshire / West Yorkshire
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 89 101 123
Rank change year-on-year +12 +22  
Contract jobs citing Customer Insight 14 19 4
As % of all contract IT jobs advertised in West Yorkshire 0.98% 0.94% 0.19%
As % of the Processes & Methodologies category 1.13% 1.07% 0.22%
Number of daily rates quoted 4 7 2
Median daily rate £305 £425 £456
Median daily rate % change year-on-year -28.23% -6.84%  
90% offered a daily rate of more than £300 £378 £401
10% offered a daily rate of more than £373 £475 £511
UK excluding London median daily rate £428 £400 £388
% change year-on-year +7.00% +3.22%  
Number of hourly rates quoted 1 0 0
Median hourly rate £14.50 - -
UK excluding London median hourly rate £14.50 - -

Customer Insight is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Yorkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
West Yorkshire
Contract job vacancies with a requirement for process and methodology skills 1236 1772 1819
As % of all contract IT job vacancies advertised in West Yorkshire 86.74% 87.59% 85.80%
Number of daily rates quoted 832 1221 1298
Median daily rate £403 £425 £360
Median daily rate % change year-on-year -5.29% +18.05%  
90% offered a daily rate of more than £310 £318 £275
10% offered a daily rate of more than £538 £550 £500
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 28 18 32
Median hourly rate £10.89 £14.50 £35.00
Median hourly rate % change year-on-year -24.93% -58.57%  
90% offered a hourly rate of more than £8.79 £10.20 £12.00
10% offered a hourly rate of more than £28.02 £170.00 £45.00
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Customer Insight
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire citing Customer Insight as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Insight in West Yorkshire

Customer Insight
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in West Yorkshire.

Contractor daily rate trend for Customer Insight in West Yorkshire

Customer Insight
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the West Yorkshire region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +20 11 £300 -31.42%
Customer Insight
Yorkshire

For the 6 months to 26 June 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for Customer Insight.

1 26 (81.25%) Usability Testing
1 26 (81.25%) Guerrilla Research
2 24 (75.00%) Analytical Skills
2 24 (75.00%) Ethnography
2 24 (75.00%) Quantitative Research
2 24 (75.00%) Market Research
2 24 (75.00%) Qualitative Research
3 23 (71.88%) Human Factors
3 23 (71.88%) Agile Software Development
3 23 (71.88%) Service Design
3 23 (71.88%) Actionable Customer Insight
4 21 (65.63%) Degree
4 21 (65.63%) Psychology
5 20 (62.50%) Cognitive Psychology
6 17 (53.13%) User Experience
7 9 (28.13%) User Stories
8 7 (21.88%) Digital Transformation Programme
9 4 (12.50%) Data Analytics
9 4 (12.50%) Analytics
9 4 (12.50%) Finance
10 3 (9.38%) Scrum
11 2 (6.25%) NHS
11 2 (6.25%) Project Management
11 2 (6.25%) Stakeholder Engagement
11 2 (6.25%) Coaching
12 1 (3.13%) Mentoring
12 1 (3.13%) Qualitative Analysis
12 1 (3.13%) Microsoft Excel
12 1 (3.13%) SAS
12 1 (3.13%) Microsoft

Customer Insight
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.13%) SAS
Applications
1 1 (3.13%) Microsoft Excel
1 1 (3.13%) Microsoft PowerPoint
1 1 (3.13%) SPSS
1 1 (3.13%) Stata
General
1 4 (12.50%) Finance
2 1 (3.13%) Marketing
2 1 (3.13%) Retail
Job Titles
1 24 (75.00%) User Researcher
2 17 (53.13%) User Experience Researcher
3 4 (12.50%) Digital User Researcher
4 3 (9.38%) Analyst
5 2 (6.25%) Business Analyst
6 1 (3.13%) Business Data Analyst
6 1 (3.13%) Customer Executive
6 1 (3.13%) Data Analyst
6 1 (3.13%) Insight Executive
6 1 (3.13%) Project Manager
Miscellaneous
1 24 (75.00%) Analytical Skills
2 17 (53.13%) User Experience
3 2 (6.25%) NHS
Processes & Methodologies
1 26 (81.25%) Guerrilla Research
1 26 (81.25%) Usability Testing
2 24 (75.00%) Ethnography
2 24 (75.00%) Market Research
2 24 (75.00%) Qualitative Research
2 24 (75.00%) Quantitative Research
3 23 (71.88%) Actionable Customer Insight
3 23 (71.88%) Agile Software Development
3 23 (71.88%) Human Factors
3 23 (71.88%) Service Design
4 21 (65.63%) Psychology
5 20 (62.50%) Cognitive Psychology
6 9 (28.13%) User Stories
7 7 (21.88%) Digital Transformation Programme
8 4 (12.50%) Analytics
8 4 (12.50%) Data Analytics
9 3 (9.38%) Scrum
10 2 (6.25%) Coaching
10 2 (6.25%) Project Management
10 2 (6.25%) Stakeholder Engagement
Qualifications
1 21 (65.63%) Degree
Vendors
1 1 (3.13%) Microsoft