The median annual salary for a 1st Line Support was £18,750 in advertised job vacancies in Wiltshire during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
South West / Wiltshire
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 80 78 94
Rank change year-on-year -2 +16  
Permanent jobs requiring a 1st Line Support 2 5 7
As % of all permanent IT jobs advertised in Wiltshire 0.26% 0.54% 0.61%
As % of the Job Titles category 0.27% 0.55% 0.64%
Number of salaries quoted 2 5 7
Median salary £18,750 £22,500 £20,500
Median salary % change year-on-year -16.66% +9.75%  
90% offered a salary of more than £18,550 £19,400 £16,400
10% offered a salary of more than £18,950 £22,500 £22,000
UK excluding London median salary £21,000 £20,000 £20,000
% change year-on-year +5.00% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wiltshire
Permanent job vacancies with a job title containing a recognized job role 733 911 1100
As % of all permanent IT job vacancies advertised in Wiltshire 96.96% 97.96% 96.41%
Number of salaries quoted 664 790 924
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £26,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

1st Line Support
Job Vacancy Trend in Wiltshire

The job posting trend of jobs advertised in Wiltshire that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Wiltshire

1st Line Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Wiltshire.

Salary trend for 1st Line Support in Wiltshire

1st Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Wiltshire region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +11 1 £19,000 -6.17%
Corsham +2 1 £18,500 -17.77%
1st Line Support
South West

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Wiltshire

For the 6 months to 23 June 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring 1st Line Support in the job title.

1 10 (58.82%) Microsoft Office
2 9 (52.94%) Microsoft
2 9 (52.94%) SC Cleared
2 9 (52.94%) Security Cleared
3 6 (35.29%) Statistics
3 6 (35.29%) SLA
3 6 (35.29%) Internet
3 6 (35.29%) ITIL
4 4 (23.53%) Windows
4 4 (23.53%) Finance
4 4 (23.53%) Trend Analysis
4 4 (23.53%) Service Desk Management
4 4 (23.53%) Analytical Skills
5 3 (17.65%) Active Directory
6 2 (11.76%) Microsoft Excel
6 2 (11.76%) CRM
6 2 (11.76%) Incident Management
7 1 (5.88%) Computer Science Degree
7 1 (5.88%) Data Centre
7 1 (5.88%) BPSS Clearance
7 1 (5.88%) SQL Server Reporting Services
7 1 (5.88%) Degree
7 1 (5.88%) Computer Science
7 1 (5.88%) GNVQ
7 1 (5.88%) Office 365
7 1 (5.88%) ERP
7 1 (5.88%) HND
7 1 (5.88%) SQL
7 1 (5.88%) T-SQL
7 1 (5.88%) SQL Server

1st Line Support Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (58.82%) Microsoft Office
2 2 (11.76%) Microsoft Excel
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 6 (35.29%) Internet
Database & Business Intelligence
1 1 (5.88%) SQL Server
1 1 (5.88%) SQL Server Reporting Services
General
1 4 (23.53%) Finance
Miscellaneous
1 4 (23.53%) Analytical Skills
2 1 (5.88%) Computer Science
2 1 (5.88%) Data Centre
Operating Systems
1 4 (23.53%) Windows
Processes & Methodologies
1 6 (35.29%) ITIL
1 6 (35.29%) Statistics
2 4 (23.53%) Service Desk Management
2 4 (23.53%) Trend Analysis
3 2 (11.76%) CRM
3 2 (11.76%) Incident Management
4 1 (5.88%) ERP
Programming Languages
1 1 (5.88%) SQL
1 1 (5.88%) T-SQL
Qualifications
1 9 (52.94%) SC Cleared
1 9 (52.94%) Security Cleared
2 1 (5.88%) A+ Certification
2 1 (5.88%) BPSS Clearance
2 1 (5.88%) Computer Science Degree
2 1 (5.88%) Degree
2 1 (5.88%) GNVQ
2 1 (5.88%) HND
2 1 (5.88%) Microsoft Certification
Quality Assurance & Compliance
1 6 (35.29%) SLA
System Software
1 3 (17.65%) Active Directory
Vendors
1 9 (52.94%) Microsoft
2 1 (5.88%) Sage