The median annual salary for a 3rd Line Support was £29,000 in advertised job vacancies in Wiltshire during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Third Line Support
South West / Wiltshire
Rank 57 80 80
Rank change year-on-year +23 0  
Permanent jobs requiring a 3rd Line Support 24 20 15
As % of all permanent IT jobs advertised in Wiltshire 3.00% 1.86% 1.36%
As % of the Job Titles category 3.09% 1.98% 1.40%
Number of salaries quoted 23 14 9
Median salary £29,000 £33,000 £45,000
Median salary % change year-on-year -12.12% -26.66%  
90% offered a salary of more than £25,000 £29,300 £27,300
10% offered a salary of more than £34,500 £40,000 £48,500
UK excluding London median salary £35,000 £35,000 £35,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wiltshire
Permanent job vacancies with a job title containing a recognized job role 777 1008 1072
As % of all permanent IT job vacancies advertised in Wiltshire 97.25% 93.59% 96.84%
Number of salaries quoted 667 912 869
Median salary £40,000 £39,000 £40,000
Median salary % change year-on-year +2.56% -2.50%  
90% offered a salary of more than £24,000 £24,500 £26,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support
Job Vacancy Trend in Wiltshire

The job posting trend of jobs advertised in Wiltshire that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in Wiltshire

3rd Line Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Wiltshire.

Salary trend for 3rd Line Support in Wiltshire

3rd Line Support
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing 3rd Line Support in Wiltshire over the 3 months to 23 March 2017.

Salary histogram for 3rd Line Support in Wiltshire

3rd Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Wiltshire region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury +2 8 £25,000 -23.07%
Chippenham +12 7 £32,500 -2.98%
Swindon +15 3 £29,000 -10.76%
Calne - 1 £28,000 -
3rd Line Support
South West

3rd Line Support Skill Set
Top 30 Related IT Skills in Wiltshire

For the 6 months to 23 March 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring 3rd Line Support in the job title.

1 29 (85.29%) Microsoft
2 25 (73.53%) Windows
3 20 (58.82%) MS Exchange
4 19 (55.88%) Active Directory
5 18 (52.94%) ITIL
6 15 (44.12%) Windows Server 2012
7 14 (41.18%) VMware
8 13 (38.24%) Microsoft Certification
8 13 (38.24%) Windows Server 2003
8 13 (38.24%) MS Excel
8 13 (38.24%) MS Office
8 13 (38.24%) Office 365
9 12 (35.29%) TCP/IP
10 10 (29.41%) ITIL Certification
10 10 (29.41%) Citrix
10 10 (29.41%) Cisco Certification
10 10 (29.41%) Firewall
10 10 (29.41%) Wi-Fi
10 10 (29.41%) WAN
10 10 (29.41%) LAN
10 10 (29.41%) MCSE
11 9 (26.47%) SLA
11 9 (26.47%) Exchange Server 2010
11 9 (26.47%) Remote Desktop
11 9 (26.47%) Exchange Server 2007
12 8 (23.53%) Windows Server 2008
12 8 (23.53%) Finance
13 7 (20.59%) Service Management
13 7 (20.59%) MCSA
13 7 (20.59%) Windows Server

3rd Line Support Skill Set
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (58.82%) MS Exchange
2 9 (26.47%) Exchange Server 2007
2 9 (26.47%) Exchange Server 2010
3 1 (2.94%) Apache
3 1 (2.94%) IIS
3 1 (2.94%) SharePoint
3 1 (2.94%) Skype for Business
3 1 (2.94%) Tomcat
Applications
1 13 (38.24%) MS Excel
1 13 (38.24%) MS Office
Business Applications
1 1 (2.94%) Dynamics CRM
Cloud Services
1 13 (38.24%) Office 365
2 1 (2.94%) Amazon AWS
Communications & Networking
1 12 (35.29%) TCP/IP
2 10 (29.41%) Firewall
2 10 (29.41%) LAN
2 10 (29.41%) WAN
2 10 (29.41%) Wi-Fi
3 9 (26.47%) Remote Desktop
4 3 (8.82%) DNS
4 3 (8.82%) Internet
5 2 (5.88%) DHCP
5 2 (5.88%) Wireless
6 1 (2.94%) NAS
6 1 (2.94%) SAN
6 1 (2.94%) SNMP
6 1 (2.94%) VoIP
6 1 (2.94%) VPN
Database & Business Intelligence
1 4 (11.76%) SQL Server
2 1 (2.94%) SQL Server 2005
Development Applications
1 1 (2.94%) Ant
1 1 (2.94%) Jenkins
1 1 (2.94%) Maven
1 1 (2.94%) Subversion
General
1 8 (23.53%) Finance
2 1 (2.94%) Law
2 1 (2.94%) Retail
2 1 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (5.88%) Hibernate
1 2 (5.88%) Spring
1 2 (5.88%) Spring MVC
Miscellaneous
1 4 (11.76%) Driving Licence
2 1 (2.94%) Data Protection Act
2 1 (2.94%) Internet of Things
2 1 (2.94%) Robotics
2 1 (2.94%) User Experience
Operating Systems
1 25 (73.53%) Windows
2 15 (44.12%) Windows Server 2012
3 13 (38.24%) Windows Server 2003
4 8 (23.53%) Windows Server 2008
5 7 (20.59%) Windows Server
6 3 (8.82%) Unix
7 2 (5.88%) Windows 8
8 1 (2.94%) Linux
8 1 (2.94%) Windows 10
8 1 (2.94%) Windows 7
8 1 (2.94%) Windows XP
Processes & Methodologies
1 18 (52.94%) ITIL
2 7 (20.59%) Service Management
2 7 (20.59%) Trend Analysis
3 3 (8.82%) Network Management
3 3 (8.82%) User Acceptance Testing
4 2 (5.88%) Agile Software Development
4 2 (5.88%) Coaching
4 2 (5.88%) Data Protection
4 2 (5.88%) MVC
4 2 (5.88%) Wealth Management
5 1 (2.94%) B2B
5 1 (2.94%) Business Continuity
5 1 (2.94%) CRM
5 1 (2.94%) IT Strategy
5 1 (2.94%) Mentoring
5 1 (2.94%) Process Management
5 1 (2.94%) Scrum
5 1 (2.94%) Ticket Management
5 1 (2.94%) Virtual Environments
5 1 (2.94%) WFM
Programming Languages
1 4 (11.76%) SQL
2 2 (5.88%) Java
3 1 (2.94%) PL/SQL
Qualifications
1 13 (38.24%) Microsoft Certification
2 10 (29.41%) Cisco Certification
2 10 (29.41%) ITIL Certification
2 10 (29.41%) MCSE
3 7 (20.59%) MCSA
4 6 (17.65%) CCNA
4 6 (17.65%) Security Cleared
5 5 (14.71%) VMware Certified Professional (VCP)
6 4 (11.76%) CCNP
6 4 (11.76%) MCP
7 3 (8.82%) SC Cleared
8 1 (2.94%) DBS Check
Quality Assurance & Compliance
1 9 (26.47%) SLA
System Software
1 19 (55.88%) Active Directory
2 1 (2.94%) Hyper-V
2 1 (2.94%) VMware ESXi
2 1 (2.94%) VMware Infrastructure
2 1 (2.94%) vSphere
Systems Management
1 1 (2.94%) Perfmon
1 1 (2.94%) WMI
Vendors
1 29 (85.29%) Microsoft
2 14 (41.18%) VMware
3 10 (29.41%) Citrix
4 4 (11.76%) Cisco
5 2 (5.88%) Oracle
6 1 (2.94%) Apple
6 1 (2.94%) Dell
6 1 (2.94%) HP
6 1 (2.94%) NEC
6 1 (2.94%) Remedy