Period
to 17 November 2017

The median annual salary for a Service Desk Engineer was £20,000 in advertised job vacancies in Wiltshire during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Engineer
South West > Wiltshire
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 114 121 126
Rank change year-on-year +7 +5 +20
Permanent jobs requiring a Service Desk Engineer 7 3 10
As % of all permanent IT jobs advertised in Wiltshire 0.45% 0.17% 0.46%
As % of the Job Titles category 0.46% 0.18% 0.47%
Number of salaries quoted 7 3 10
Wiltshire median annual salary £20,000 £26,500 £20,500
Median salary % change year-on-year -24.53% +29.27% -8.89%
10th Percentile £18,500 £26,250 £17,425
90th Percentile £24,150 £32,350 £22,750
South West median annual salary £22,000 £23,500 £25,000
% change year-on-year -6.38% -6.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wiltshire
Permanent vacancies in Wiltshire with a recognized job title 1522 1675 2116
% of permanent IT jobs with a recognized job title 97.81% 97.50% 97.20%
Number of salaries quoted 1285 1435 1862
Wiltshire median annual salary £40,000 £38,500 £40,000
Median salary % change year-on-year +3.90% -3.75% +5.26%
10th Percentile £24,000 £22,500 £25,025
90th Percentile £60,000 £56,998 £60,000
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

Service Desk Engineer
Job Vacancy Trend in Wiltshire

Job postings that featured Service Desk Engineer in the job title as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Desk Engineer in Wiltshire

Service Desk Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer in Wiltshire.

Salary trend for Service Desk Engineer in Wiltshire

Service Desk Engineer
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the Wiltshire region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham - 6 £20,000 -
Swindon +3 1 £22,500 -15.09%
Service Desk Engineer
South West

Service Desk Engineer Skill Set
Top 14 Co-occurring IT Skills in Wiltshire

For the 6 months to 17 November 2017, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring Service Desk Engineer in the job title.

1 5 (71.43%) ITIL
1 5 (71.43%) Service Delivery
2 2 (28.57%) Windows 7
2 2 (28.57%) Windows
3 1 (14.29%) SharePoint
3 1 (14.29%) Microsoft
3 1 (14.29%) Active Directory
3 1 (14.29%) Security Cleared
3 1 (14.29%) Skype for Business
3 1 (14.29%) Office 365
3 1 (14.29%) Windows 8
3 1 (14.29%) Skype
3 1 (14.29%) Windows 10
3 1 (14.29%) Microsoft Office

Service Desk Engineer Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) SharePoint
1 1 (14.29%) Skype for Business
Applications
1 1 (14.29%) Microsoft Office
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 1 (14.29%) Skype
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows 7
2 1 (14.29%) Windows 10
2 1 (14.29%) Windows 8
Processes & Methodologies
1 5 (71.43%) ITIL
1 5 (71.43%) Service Delivery
Qualifications
1 1 (14.29%) Security Cleared
System Software
1 1 (14.29%) Active Directory
Vendors
1 1 (14.29%) Microsoft