1st/2nd Line Support
West Midlands > Worcestershire
The median 1st/2nd Line Support salary in Worcestershire is £29,000 per year, according to job vacancies posted during the 6 months leading to 14 September 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 14 Sep 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 31 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a 1st/2nd Line Support | 1 | 0 | 0 |
| As % of all permanent jobs advertised in Worcestershire | 0.52% | - | - |
| As % of the Job Titles category | 0.55% | - | - |
| Number of salaries quoted | 1 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £28,500 | - | - |
| Median annual salary (50th Percentile) | £29,000 | - | - |
| 75th Percentile | £29,500 | - | - |
| 90th Percentile | - | - | - |
| West Midlands median annual salary | £27,000 | £28,250 | £28,625 |
| % change year-on-year | -4.42% | -1.31% | +14.50% |
All Permanent IT Job Vacancies
Worcestershire
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Worcestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Worcestershire with a recognized job title | 183 | 334 | 124 |
| % of permanent jobs with a recognized job title | 95.81% | 92.52% | 93.23% |
| Number of salaries quoted | 165 | 225 | 107 |
| 10th Percentile | £24,500 | £29,700 | £26,250 |
| 25th Percentile | £29,250 | £36,250 | £26,500 |
| Median annual salary (50th Percentile) | £34,011 | £50,000 | £42,500 |
| Median % change year-on-year | -31.98% | +17.65% | -1.16% |
| 75th Percentile | £48,750 | £65,000 | £61,625 |
| 90th Percentile | £63,250 | £75,000 | £65,000 |
| West Midlands median annual salary | £50,000 | £50,000 | £50,000 |
1st/2nd Line Support
Job Vacancy Trend in Worcestershire
Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in Worcestershire.
1st/2nd Line Support
Salary Trend in Worcestershire
Salary distribution trend for 1st/2nd Line Support job vacancies in Worcestershire.
1st/2nd Line Support Skill Set
Top 8 Co-occurring Skills and Capabilities in Worcestershire
For the 6 months to 14 September 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Worcestershire region featuring 1st/2nd Line Support in the job title.
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1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Worcestershire by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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