1st/2nd Line Support
England > West Midlands
The median 1st/2nd Line Support salary in the West Midlands is £27,000 per year according to job vacancies posted during the 6 months to 19 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 19 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 237 | 268 | 272 |
| Rank change year-on-year | +31 | +4 | -55 |
| Permanent jobs requiring a 1st/2nd Line Support | 5 | 8 | 12 |
| As % of all permanent jobs advertised in the West Midlands | 0.071% | 0.12% | 0.17% |
| As % of the Job Titles category | 0.075% | 0.13% | 0.17% |
| Number of salaries quoted | 4 | 6 | 11 |
| 10th Percentile | - | £22,750 | £21,000 |
| 25th Percentile | £26,500 | £24,750 | £21,250 |
| Median annual salary (50th Percentile) | £27,000 | £27,000 | £24,000 |
| Median % change year-on-year | - | +12.50% | -4.00% |
| 75th Percentile | £27,688 | £28,313 | £26,375 |
| 90th Percentile | £28,025 | £29,125 | £30,000 |
| England median annual salary | £30,000 | £29,500 | £27,500 |
| % change year-on-year | +1.69% | +7.27% | +10.00% |
All Permanent IT Job Vacancies
West Midlands
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the West Midlands with a recognized job title | 6,646 | 6,198 | 6,878 |
| % of permanent jobs with a recognized job title | 93.94% | 90.07% | 94.65% |
| Number of salaries quoted | 5,104 | 3,390 | 4,835 |
| 10th Percentile | £26,250 | £30,000 | £30,000 |
| 25th Percentile | £35,000 | £38,966 | £37,500 |
| Median annual salary (50th Percentile) | £50,000 | £52,500 | £50,000 |
| Median % change year-on-year | -4.76% | +5.00% | +7.53% |
| 75th Percentile | £63,563 | £67,500 | £65,000 |
| 90th Percentile | £77,500 | £78,750 | £78,750 |
| England median annual salary | £54,000 | £60,500 | £60,000 |
| % change year-on-year | -10.74% | +0.83% | +9.09% |
1st/2nd Line Support
Job Vacancy Trend in the West Midlands
Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in the West Midlands.
1st/2nd Line Support
Salary Trend in the West Midlands
3-month moving average salary quoted in jobs citing 1st/2nd Line Support in the West Midlands.
1st/2nd Line Support
Job Locations in the West Midlands
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support within the West Midlands region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Solihull | +2 | 3 | £27,000 | -3.57% | |
| Birmingham | -4 | 1 | - | - | |
| 1st/2nd Line Support England |
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1st/2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands
For the 6 months to 19 April 2024, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring 1st/2nd Line Support in the job title.
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1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: