2nd Line Support Engineer Job Trends in Worcestershire

Second Line Support Engineer
West Midlands > Worcestershire

The median Second Line Support Engineer salary in Worcestershire is £35,000 per year, according to job vacancies posted during the 6 months leading to 14 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Dec 2025
Same period 2024 Same period 2023
Rank 43 - 32
Rank change year-on-year - - +10
Permanent jobs requiring a 2nd Line Support Engineer 2 0 1
As % of all permanent jobs in Worcestershire 0.48% - 0.67%
As % of the Job Titles category 0.56% - 0.71%
Number of salaries quoted 2 0 1
10th Percentile - - -
25th Percentile £32,500 - £26,250
Median annual salary (50th Percentile) £35,000 - £27,500
Median % change year-on-year - - -26.67%
75th Percentile £37,500 - £28,750
90th Percentile - - -
West Midlands median annual salary £37,500 £30,454 £30,000
% change year-on-year +23.14% +1.51% -1.64%

All Permanent IT Job Vacancies
Worcestershire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Worcestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Worcestershire with a recognized job title 359 194 141
% of permanent jobs with a recognized job title 85.48% 94.17% 94.00%
Number of salaries quoted 183 104 128
10th Percentile £27,750 £32,500 -
25th Percentile £30,625 £40,000 £26,500
Median annual salary (50th Percentile) £40,000 £58,846 £42,500
Median % change year-on-year -32.03% +38.46% -1.16%
75th Percentile £53,750 £67,563 £52,500
90th Percentile £80,000 £75,000 £64,650
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -3.91%

2nd Line Support Engineer
Job Vacancy Trend in Worcestershire

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support Engineer' in the job title relative to all permanent IT jobs advertised in Worcestershire.

2nd Line Support Engineer job vacancy trend in Worcestershire

2nd Line Support Engineer
Salary Trend in Worcestershire

Salary distribution trend for 2nd Line Support Engineer job vacancies in Worcestershire.

Salary distribution trend for 2nd Line Support Engineer job vacancies in Worcestershire

2nd Line Support Engineer
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Worcestershire region over the 6 months to 14 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bromsgrove - 2 £35,000 - 1
2nd Line Support Engineer
West Midlands

2nd Line Support Engineer Skill Set
Top 25 Co-Occurring Skills & Capabilities in Worcestershire

For the 6 months to 14 December 2025, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Worcestershire region featuring 2nd Line Support Engineer in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Azure
1 2 (100.00%) CompTIA Security+
1 2 (100.00%) Cyber Essentials
1 2 (100.00%) Cybersecurity
1 2 (100.00%) Entra ID
1 2 (100.00%) Firewall
1 2 (100.00%) Google
1 2 (100.00%) Google Workspace
1 2 (100.00%) ISO/IEC 27001
1 2 (100.00%) LAN
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Intune
1 2 (100.00%) NIST
1 2 (100.00%) Remote Desktop
1 2 (100.00%) Remote Monitoring and Management
1 2 (100.00%) SC Cleared
1 2 (100.00%) Security Cleared
1 2 (100.00%) SharePoint
1 2 (100.00%) SIEM
1 2 (100.00%) VPN
1 2 (100.00%) WAN
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server

2nd Line Support Engineer Skill Set
Co-Occurring Skills & Capabilities in Worcestershire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Entra ID
1 2 (100.00%) Google Workspace
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) Firewall
1 2 (100.00%) LAN
1 2 (100.00%) Remote Desktop
1 2 (100.00%) VPN
1 2 (100.00%) WAN
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Cybersecurity
1 2 (100.00%) Remote Monitoring and Management
1 2 (100.00%) SIEM
Qualifications
1 2 (100.00%) CompTIA Security+
1 2 (100.00%) SC Cleared
1 2 (100.00%) Security Cleared
Quality Assurance & Compliance
1 2 (100.00%) Cyber Essentials
1 2 (100.00%) ISO/IEC 27001
1 2 (100.00%) NIST
System Software
1 2 (100.00%) Active Directory
Systems Management
1 2 (100.00%) Microsoft Intune
Vendors
1 2 (100.00%) Google
1 2 (100.00%) Microsoft