ITSM Job Trends in Worcestershire

IT Service Management (ITSM)
West Midlands > Worcestershire

The table below provides summary statistics and salary benchmarking for jobs advertised in Worcestershire requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 7 March 2026, with comparisons to the same periods in the previous two years.

6 months to
7 Mar 2026
Same period 2025 Same period 2024
Rank 46 26 52
Rank change year-on-year -20 +26 -16
Permanent jobs citing ITSM 4 2 2
As % of all permanent jobs in Worcestershire 0.75% 1.50% 0.49%
As % of the Processes & Methodologies category 0.88% 1.60% 0.59%
Number of salaries quoted 1 1 1
10th Percentile - - -
25th Percentile £55,000 £43,375 £25,750
Median annual salary (50th Percentile) £60,000 £44,750 £26,500
Median % change year-on-year +34.08% +68.87% -47.94%
75th Percentile £65,000 £46,125 £27,250
90th Percentile - - -
West Midlands median annual salary £53,459 £50,000 £56,500
% change year-on-year +6.92% -11.50% +7.62%

All Process & Methodology Skills
Worcestershire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Worcestershire.

Permanent vacancies with a requirement for process or methodology skills 453 125 340
As % of all permanent jobs advertised in Worcestershire 85.31% 93.98% 83.54%
Number of salaries quoted 233 54 309
10th Percentile £30,000 £28,025 £25,200
25th Percentile £35,750 £36,188 £26,500
Median annual salary (50th Percentile) £45,000 £49,504 £40,000
Median % change year-on-year -9.10% +23.76% -11.11%
75th Percentile £70,000 £65,000 £57,500
90th Percentile £95,000 £76,000 £61,250
West Midlands median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

ITSM
Job Vacancy Trend in Worcestershire

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in Worcestershire.

ITSM job vacancy trend in Worcestershire

ITSM
Salary Trend in Worcestershire

Salary distribution trend for jobs in Worcestershire citing ITSM.

Salary distribution trend for jobs in Worcestershire citing ITSM

ITSM
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Worcestershire region over the 6 months to 7 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Malvern - 2 - -
ITSM
West Midlands

ITSM
Co-Occurring Skills & Capabilities in Worcestershire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (25.00%) Microsoft 365
Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) TCP/IP
1 1 (25.00%) WAN
General
1 2 (50.00%) Fire and Rescue
1 2 (50.00%) Influencing Skills
1 2 (50.00%) Legal
1 2 (50.00%) Local Government
1 2 (50.00%) Social Skills
2 1 (25.00%) Law
Job Titles
1 1 (25.00%) Analyst
1 1 (25.00%) Business Change Analyst
1 1 (25.00%) Business Change Manager
1 1 (25.00%) Business Manager
1 1 (25.00%) Change Analyst
1 1 (25.00%) Change Manager
1 1 (25.00%) Field Engineer
1 1 (25.00%) Lead
1 1 (25.00%) Team Leader
1 1 (25.00%) Technical Leader
1 1 (25.00%) Technical Team Leader
Miscellaneous
1 2 (50.00%) NHS
2 1 (25.00%) Driving Licence
Operating Systems
1 1 (25.00%) Android
1 1 (25.00%) Apple iOS
1 1 (25.00%) Windows
1 1 (25.00%) Windows 10
Processes & Methodologies
1 2 (50.00%) Agile
1 2 (50.00%) Case Management
1 2 (50.00%) Change Management
1 2 (50.00%) Digital Innovation
1 2 (50.00%) Service Management
2 1 (25.00%) Continuous Improvement
2 1 (25.00%) Customer Experience
2 1 (25.00%) Customer Service
2 1 (25.00%) Data Migration
2 1 (25.00%) ITIL
2 1 (25.00%) Mentoring
2 1 (25.00%) Migration
2 1 (25.00%) Mobile Device Management
2 1 (25.00%) Patch Management
2 1 (25.00%) People Management
2 1 (25.00%) Problem-Solving
2 1 (25.00%) Project Delivery
Qualifications
1 1 (25.00%) CCNA
1 1 (25.00%) CCNP
1 1 (25.00%) Cisco Certification
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) Microsoft Intune
Vendors
1 1 (25.00%) Cisco
1 1 (25.00%) Microsoft
1 1 (25.00%) MobileIron