3rd Line Infrastructure Support Jobs with Work from Home Options

Third Line Infrastructure Support
UK > Work from Home

The median Third Line Infrastructure Support salary in Work from Home is £37,500 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 559 662 827
Rank change year-on-year +103 +165 -276
Permanent jobs requiring a 3rd Line Infrastructure Support 17 18 8
As % of all permanent jobs with a WFH option 0.050% 0.041% 0.012%
As % of the Job Titles category 0.052% 0.043% 0.012%
Number of salaries quoted 17 18 8
10th Percentile £35,450 £39,025 £37,693
25th Percentile £35,750 £40,000 £43,194
Median annual salary (50th Percentile) £37,500 £47,500 £49,875
Median % change year-on-year -21.05% -4.76% +33.00%
75th Percentile £53,750 £55,000 £57,500
90th Percentile £59,750 £61,250 £61,250
UK median annual salary £38,500 £42,500 £42,500
% change year-on-year -9.41% - -

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,441 41,897 64,856
% of permanent jobs with a recognized job title 95.99% 96.00% 97.40%
Number of salaries quoted 24,951 29,614 41,885
10th Percentile £33,000 £36,500 £36,000
25th Percentile £42,500 £47,500 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £78,750
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

3rd Line Infrastructure Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured 3rd Line Infrastructure Support in the job title as a proportion of all IT jobs advertised.

3rd Line Infrastructure Support trend for jobs with a WFH option

3rd Line Infrastructure Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing 3rd Line Infrastructure Support.

3rd Line Infrastructure Support salary trend for jobs with a WFH option

3rd Line Infrastructure Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing 3rd Line Infrastructure Support over the 6 months to 24 April 2024.

3rd Line Infrastructure Support salary histogram for jobs with a WFH option

3rd Line Infrastructure Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 24 April 2024, 3rd Line Infrastructure Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 3rd Line Infrastructure Support in the job title.

1 15 (88.24%) VMware
1 15 (88.24%) VMware Infrastructure
2 14 (82.35%) Azure
2 14 (82.35%) Microsoft
3 13 (76.47%) Citrix
3 13 (76.47%) Microsoft 365
4 12 (70.59%) WAN
4 12 (70.59%) Infrastructure Engineering
5 10 (58.82%) Social Skills
5 10 (58.82%) Root Cause Analysis
6 9 (52.94%) Systems Engineering
6 9 (52.94%) Sophos
6 9 (52.94%) SAN
6 9 (52.94%) HP
6 9 (52.94%) LAN
6 9 (52.94%) WLAN
6 9 (52.94%) Veeam
6 9 (52.94%) Microsoft Intune
7 6 (35.29%) Windows
7 6 (35.29%) Windows Server
8 4 (23.53%) Windows 10
8 4 (23.53%) Linux
8 4 (23.53%) Active Directory
9 3 (17.65%) Video Conferencing
9 3 (17.65%) SIEM
9 3 (17.65%) Firewall
9 3 (17.65%) ZENworks
9 3 (17.65%) Windows Server 2016
9 3 (17.65%) Windows Server 2019
9 3 (17.65%) SD-WAN

3rd Line Infrastructure Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (5.88%) Microsoft Office
Cloud Services
1 14 (82.35%) Azure
2 13 (76.47%) Microsoft 365
3 3 (17.65%) Azure Sentinel
4 2 (11.76%) Nutanix
5 1 (5.88%) AWS
5 1 (5.88%) Entra ID
5 1 (5.88%) GCP
5 1 (5.88%) Google Workspace
Communications & Networking
1 12 (70.59%) WAN
2 9 (52.94%) LAN
2 9 (52.94%) SAN
2 9 (52.94%) WLAN
3 3 (17.65%) Firewall
3 3 (17.65%) SD-WAN
4 1 (5.88%) Remote Desktop
Database & Business Intelligence
1 1 (5.88%) SQL Server
General
1 10 (58.82%) Social Skills
2 1 (5.88%) Analytical Skills
2 1 (5.88%) Banking
2 1 (5.88%) Finance
Libraries, Frameworks & Software Standards
1 1 (5.88%) SAML
Miscellaneous
1 3 (17.65%) Video Conferencing
2 1 (5.88%) Data Centre
2 1 (5.88%) Driving Licence
Operating Systems
1 6 (35.29%) Windows
1 6 (35.29%) Windows Server
2 4 (23.53%) Linux
2 4 (23.53%) Windows 10
3 3 (17.65%) Windows Server 2016
3 3 (17.65%) Windows Server 2019
Processes & Methodologies
1 12 (70.59%) Infrastructure Engineering
2 10 (58.82%) Root Cause Analysis
3 9 (52.94%) Systems Engineering
4 3 (17.65%) SIEM
5 1 (5.88%) Change Management
5 1 (5.88%) Converged Infrastructure
5 1 (5.88%) High Availability
5 1 (5.88%) ITIL
5 1 (5.88%) Mentoring
5 1 (5.88%) Problem-Solving
5 1 (5.88%) Server Virtualisation
Programming Languages
1 2 (11.76%) PowerShell
2 1 (5.88%) SQL
Qualifications
1 1 (5.88%) Degree
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 15 (88.24%) VMware Infrastructure
2 4 (23.53%) Active Directory
3 1 (5.88%) XenApp
3 1 (5.88%) XenDesktop
Systems Management
1 9 (52.94%) Microsoft Intune
2 3 (17.65%) ZENworks
3 1 (5.88%) Active Directory Federation Services
3 1 (5.88%) Ansible
3 1 (5.88%) SCCM
3 1 (5.88%) WSUS
Vendors
1 15 (88.24%) VMware
2 14 (82.35%) Microsoft
3 13 (76.47%) Citrix
4 9 (52.94%) HP
4 9 (52.94%) Sophos
4 9 (52.94%) Veeam
5 2 (11.76%) Cisco
6 1 (5.88%) Nimble Storage
6 1 (5.88%) SolarWinds