Period
to 24 November 2017

The median annual salary for a 1st Line Support was £21,500 in advertised job vacancies in North Yorkshire during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Yorkshire > North Yorkshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 98 92 124
Rank change year-on-year -6 +32 +2
Permanent jobs requiring a 1st Line Support 4 18 4
As % of all permanent IT jobs advertised in North Yorkshire 0.32% 1.17% 0.22%
As % of the Job Titles category 0.33% 1.19% 0.23%
Number of salaries quoted 3 17 4
North Yorkshire median annual salary £21,500 £18,000 £18,000
Median salary % change year-on-year +19.44% - +5.88%
10th Percentile £18,550 £16,000 £16,950
90th Percentile £23,650 £23,000 £19,050
Yorkshire median annual salary £20,000 £20,000 £18,000
% change year-on-year - +11.11% -5.26%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in North Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North Yorkshire
Permanent vacancies in North Yorkshire with a recognized job title 1209 1514 1773
% of permanent IT jobs with a recognized job title 97.74% 98.25% 98.23%
Number of salaries quoted 987 1203 1578
North Yorkshire median annual salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.67% - -
10th Percentile £25,000 £20,750 £22,500
90th Percentile £60,500 £55,000 £55,000
Yorkshire median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - +6.67%

1st Line Support
Job Vacancy Trend in North Yorkshire

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for 1st Line Support in North Yorkshire

1st Line Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in North Yorkshire.

Salary trend for 1st Line Support in North Yorkshire

1st Line Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the North Yorkshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +12 2 £21,500 +19.44%
York -12 1 £19,500 -15.22%
1st Line Support
Yorkshire

1st Line Support Skill Set
Top 17 Co-occurring IT Skills in North Yorkshire

For the 6 months to 24 November 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region featuring 1st Line Support in the job title.

1 3 (75.00%) Microsoft
2 2 (50.00%) Active Directory
2 2 (50.00%) Windows 7
2 2 (50.00%) Windows
2 2 (50.00%) Windows 10
2 2 (50.00%) SLA
3 1 (25.00%) Microsoft Excel
3 1 (25.00%) TCP/IP
3 1 (25.00%) ITIL
3 1 (25.00%) Skype for Business
3 1 (25.00%) Process Improvement
3 1 (25.00%) Office 365
3 1 (25.00%) Skype
3 1 (25.00%) Driving Licence
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) Manufacturing
3 1 (25.00%) Hyper-V

1st Line Support Skill Set
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Skype for Business
Applications
1 1 (25.00%) Microsoft Excel
Cloud Services
1 1 (25.00%) Office 365
Communications & Networking
1 1 (25.00%) Skype
1 1 (25.00%) TCP/IP
General
1 1 (25.00%) Manufacturing
Miscellaneous
1 1 (25.00%) Driving Licence
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows 10
1 2 (50.00%) Windows 7
Processes & Methodologies
1 1 (25.00%) ITIL
1 1 (25.00%) Process Improvement
Qualifications
1 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (50.00%) SLA
System Software
1 2 (50.00%) Active Directory
2 1 (25.00%) Hyper-V
Vendors
1 3 (75.00%) Microsoft