The median annual salary for a 1st Line Support was - in advertised job vacancies in North Yorkshire during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Yorkshire / North Yorkshire
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank - 80 88
Permanent jobs requiring a 1st Line Support 0 11 10
As % of all permanent IT jobs advertised in North Yorkshire - 1.14% 0.93%
As % of the Job Titles category - 1.14% 0.94%
Number of salaries quoted 0 11 10
Median salary - £19,000 £20,000
Median salary % change year-on-year - -5.00%  
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in North Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North Yorkshire
Permanent job vacancies with a job title containing a recognized job role 782 961 1060
As % of all permanent IT job vacancies advertised in North Yorkshire 97.02% 99.17% 98.79%
Number of salaries quoted 654 851 909
Median salary £40,000 £38,500 £39,500
Median salary % change year-on-year +3.89% -2.53%  
90% offered a salary of more than £22,500 £24,250 £22,500
10% offered a salary of more than £50,500 £50,000 £50,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

1st Line Support
Job Vacancy Trend in North Yorkshire

The job posting trend of jobs advertised in North Yorkshire that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in North Yorkshire

1st Line Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in North Yorkshire.

Salary trend for 1st Line Support in North Yorkshire

1st Line Support Skill Set
Top 18 Co-occurring IT Skills in North Yorkshire

For the 6 months to 30 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region featuring 1st Line Support in the job title.

1 3 (60.00%) ITIL
1 3 (60.00%) Windows
1 3 (60.00%) MS Excel
1 3 (60.00%) MS Exchange
1 3 (60.00%) Microsoft
1 3 (60.00%) Active Directory
1 3 (60.00%) Microsoft Virtual Server
1 3 (60.00%) SCCM
1 3 (60.00%) Time Management
1 3 (60.00%) VMware
1 3 (60.00%) VMware Infrastructure
1 3 (60.00%) Windows 7
1 3 (60.00%) Windows 10
2 1 (20.00%) Red Box
2 1 (20.00%) Mitel
2 1 (20.00%) QMS
2 1 (20.00%) Internet
2 1 (20.00%) SLA

1st Line Support Skill Set
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (60.00%) MS Exchange
Applications
1 3 (60.00%) MS Excel
Communications & Networking
1 1 (20.00%) Internet
Operating Systems
1 3 (60.00%) Windows
1 3 (60.00%) Windows 10
1 3 (60.00%) Windows 7
Processes & Methodologies
1 3 (60.00%) ITIL
1 3 (60.00%) Time Management
2 1 (20.00%) QMS
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 3 (60.00%) Active Directory
1 3 (60.00%) Microsoft Virtual Server
1 3 (60.00%) VMware Infrastructure
Systems Management
1 3 (60.00%) SCCM
Vendors
1 3 (60.00%) Microsoft
1 3 (60.00%) VMware
2 1 (20.00%) Mitel
2 1 (20.00%) Red Box