ITSM Job Trends in York

IT Service Management (ITSM)
North Yorkshire > York

The table below provides summary statistics and salary benchmarking for jobs advertised in York requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 12 July 2026, with comparisons to the same periods in the previous two years.

6 months to
12 Jul 2026
Same period 2025 Same period 2024
Rank 36 29 35
Rank change year-on-year -7 +6 -8
Permanent jobs citing ITSM 2 6 17
As % of all permanent jobs in York 0.66% 1.23% 3.79%
As % of the Processes & Methodologies category 0.86% 1.28% 4.80%
Number of salaries quoted 1 0 10
10th Percentile - - £23,500
25th Percentile - - £31,250
Median annual salary (50th Percentile) £30,000 - £32,500
Median % change year-on-year - - -27.78%
75th Percentile - - £33,750
90th Percentile - - £34,250
North Yorkshire median annual salary £47,500 - £32,500
% change year-on-year - - -17.72%

All Process & Methodology Skills
York

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in York.

Permanent vacancies with a requirement for process or methodology skills 232 468 354
As % of all permanent jobs advertised in York 76.32% 96.30% 79.02%
Number of salaries quoted 145 51 220
10th Percentile £30,000 £31,250 £25,950
25th Percentile £40,000 £45,625 £31,250
Median annual salary (50th Percentile) £50,000 £60,000 £47,500
Median % change year-on-year -16.67% +26.32% -20.83%
75th Percentile £63,750 £70,000 £61,250
90th Percentile £89,000 £75,000 £70,000
North Yorkshire median annual salary £47,500 £45,000 £43,000
% change year-on-year +5.56% +4.65% -14.00%

ITSM
Job Vacancy Trend in York

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in York.

ITSM job vacancy trend in York

ITSM
Salary Trend in York

Salary distribution trend for jobs in York citing ITSM.

Salary distribution trend for jobs in York citing ITSM

ITSM
Co-Occurring Skills & Capabilities in York by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (50.00%) Azure
1 1 (50.00%) Entra ID
1 1 (50.00%) Microsoft 365
General
1 1 (50.00%) Finance
1 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) Configuration Manager
1 1 (50.00%) Data Manager
1 1 (50.00%) IT Manager
1 1 (50.00%) IT Services Manager
1 1 (50.00%) Service Analyst
1 1 (50.00%) Service Desk Analyst
1 1 (50.00%) Service Manager
Miscellaneous
1 1 (50.00%) CMDB
1 1 (50.00%) Management Information System
1 1 (50.00%) Onboarding
1 1 (50.00%) Product Ownership
Operating Systems
1 1 (50.00%) Windows
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) Service Management
2 1 (50.00%) Agile
2 1 (50.00%) Asset Management
2 1 (50.00%) Configuration Management
2 1 (50.00%) Customer Experience
2 1 (50.00%) Customer Service
2 1 (50.00%) Incident Management
2 1 (50.00%) Portfolio Management
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Service Catalogue
2 1 (50.00%) Service Delivery
2 1 (50.00%) Service Design
2 1 (50.00%) User Experience
System Software
1 1 (50.00%) Active Directory
Systems Management
1 1 (50.00%) Microsoft Intune
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) ServiceNow