Customer Service Jobs in York

Customer Service
North Yorkshire > York

The table below provides summary statistics for permanent job vacancies advertised in York requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 16 8 25
Rank change year-on-year -8 +17 +6
Permanent jobs citing Customer Service 12 50 31
As % of all permanent jobs advertised in York 8.63% 13.66% 8.68%
As % of the Processes & Methodologies category 9.84% 17.12% 8.93%
Number of salaries quoted 11 42 23
10th Percentile £25,000 £22,825 £26,550
25th Percentile £26,000 £25,125 £38,125
Median annual salary (50th Percentile) £42,500 £29,500 £45,000
Median % change year-on-year +44.07% -34.44% -
75th Percentile £55,625 £33,750 -
90th Percentile £63,750 £44,875 £75,500
North Yorkshire median annual salary £25,087 £30,000 £45,000
% change year-on-year -16.38% -33.33% -

All Process and Methodology Skills
York

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in York.

Permanent vacancies with a requirement for process or methodology skills 122 292 347
As % of all permanent jobs advertised in York 87.77% 79.78% 97.20%
Number of salaries quoted 57 244 208
10th Percentile £35,750 £25,500 £34,930
25th Percentile £50,000 £31,250 £45,000
Median annual salary (50th Percentile) £62,500 £47,500 £55,000
Median % change year-on-year +31.58% -13.64% +10.00%
75th Percentile £75,000 £60,000 £69,737
90th Percentile £100,000 £69,625 £77,500
North Yorkshire median annual salary £47,683 £42,500 £49,000
% change year-on-year +12.20% -13.27% +1.55%

Customer Service
Job Vacancy Trend in York

Job postings citing Customer Service as a proportion of all IT jobs advertised in York.

Job vacancy trend for Customer Service in York

Customer Service
Salary Trend in York

3-month moving average salary quoted in jobs citing Customer Service in York.

Salary trend for Customer Service in York

Customer Service
Salary Histogram in York

Salary distribution for jobs citing Customer Service in York over the 6 months to 31 May 2025.

Salary histogram for Customer Service in York

Customer Service
Co-occurring Skills and Capabilities in York by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) SharePoint
Applications
1 2 (16.67%) Microsoft Excel
1 2 (16.67%) Microsoft Office
Cloud Services
1 6 (50.00%) Power Platform
1 6 (50.00%) PowerApps
2 5 (41.67%) Dynamics 365
2 5 (41.67%) Power Automate
3 4 (33.33%) Azure
3 4 (33.33%) Microsoft 365
4 1 (8.33%) Copilot Studio
4 1 (8.33%) Entra ID
4 1 (8.33%) Microsoft Copilot
Communications & Networking
1 2 (16.67%) VoIP
2 1 (8.33%) DHCP
2 1 (8.33%) DNS
2 1 (8.33%) TCP/IP
Database & Business Intelligence
1 5 (41.67%) Power BI
2 1 (8.33%) BusinessObjects
General
1 3 (25.00%) Social Skills
2 1 (8.33%) Analytical Skills
Job Titles
1 4 (33.33%) Developer
2 3 (25.00%) Power Platform Developer
3 2 (16.67%) 1st Line Engineer
3 2 (16.67%) IT Manager
3 2 (16.67%) Platform Engineer
3 2 (16.67%) Power Platform Engineer
3 2 (16.67%) Senior
4 1 (8.33%) Analyst
4 1 (8.33%) Business Intelligence Developer
4 1 (8.33%) IT Analyst
4 1 (8.33%) IT Engineer
4 1 (8.33%) Power BI Developer
4 1 (8.33%) Senior Developer
4 1 (8.33%) Senior Platform Engineer
4 1 (8.33%) Service Analyst
4 1 (8.33%) Service Desk Analyst
Miscellaneous
1 2 (16.67%) Fat Client
1 2 (16.67%) Onboarding
1 2 (16.67%) Thin Client
2 1 (8.33%) Low-Code
2 1 (8.33%) Robotics
2 1 (8.33%) Self-Motivation
2 1 (8.33%) Team-Oriented Environment
2 1 (8.33%) Virtual Team
Operating Systems
1 3 (25.00%) Windows
Processes & Methodologies
1 6 (50.00%) Artificial Intelligence
2 5 (41.67%) Agile
2 5 (41.67%) Business Intelligence
3 4 (33.33%) Problem-Solving
3 4 (33.33%) Waterfall
4 3 (25.00%) ITIL
5 2 (16.67%) Budget Management
5 2 (16.67%) Continuous Improvement
5 2 (16.67%) Creative Problem-Solving
5 2 (16.67%) Critical Thinking
5 2 (16.67%) Data Modelling
5 2 (16.67%) Data Protection
5 2 (16.67%) Line Management
5 2 (16.67%) Network Management
5 2 (16.67%) Platform Engineering
5 2 (16.67%) Project Delivery
5 2 (16.67%) Service Delivery
6 1 (8.33%) Cloud Security
6 1 (8.33%) Collaborative Culture
6 1 (8.33%) Strategic Thinking
Programming Languages
1 1 (8.33%) C#
1 1 (8.33%) JavaScript
1 1 (8.33%) SQL
Qualifications
1 5 (41.67%) Microsoft Certification
2 1 (8.33%) SC Cleared
2 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 3 (25.00%) SLA
2 2 (16.67%) GDPR
System Software
1 4 (33.33%) Active Directory
2 2 (16.67%) Hyper-V
2 2 (16.67%) VMware Infrastructure
Systems Management
1 3 (25.00%) Microsoft Intune
Vendors
1 10 (83.33%) Microsoft
2 2 (16.67%) VMware