Service Desk Support Jobs in York

Service Desk Support
North Yorkshire > York

The median Service Desk Support salary in York is £24,500 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 33 - 51
Rank change year-on-year - - -17
Permanent jobs requiring a Service Desk Support 11 0 1
As % of all permanent jobs advertised in York 3.25% - 0.34%
As % of the Job Titles category 3.38% - 0.36%
Number of salaries quoted 11 0 1
10th Percentile - - -
25th Percentile £23,750 - £33,750
Median annual salary (50th Percentile) £24,500 - £37,500
Median % change year-on-year - - +74.42%
75th Percentile £25,250 - £41,250
90th Percentile - - -
North Yorkshire median annual salary £24,500 - £37,500
% change year-on-year - - +74.42%

All Permanent IT Job Vacancies
York

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in York. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in York with a recognized job title 325 342 275
% of permanent jobs with a recognized job title 96.15% 92.43% 94.83%
Number of salaries quoted 268 237 239
10th Percentile £27,000 £31,250 £33,650
25th Percentile £34,938 £44,250 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +11.11%
75th Percentile £63,750 £70,000 £58,932
90th Percentile £73,750 £76,000 £70,000
North Yorkshire median annual salary £42,500 £48,300 £47,500
% change year-on-year -12.01% +1.68% +5.56%

Service Desk Support
Job Vacancy Trend in York

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in York.

Job vacancy trend for Service Desk Support in York

Service Desk Support
Salary Trend in York

3-month moving average salary quoted in jobs citing Service Desk Support in York.

Salary trend for Service Desk Support in York

Service Desk Support Skill Set
Top 21 Co-occurring Skills and Capabilities in York

For the 6 months to 10 May 2024, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the York region featuring Service Desk Support in the job title.

1 11 (100.00%) Microsoft Office
1 11 (100.00%) Windows
1 11 (100.00%) Microsoft
1 11 (100.00%) Active Directory
2 10 (90.91%) Management Information System
2 10 (90.91%) Microsoft PowerPoint
2 10 (90.91%) Incident Management
2 10 (90.91%) HP
2 10 (90.91%) Dell
2 10 (90.91%) NetApp
2 10 (90.91%) Microsoft Excel
2 10 (90.91%) SharePoint
2 10 (90.91%) Cisco
2 10 (90.91%) ServiceNow
2 10 (90.91%) Analytical Skills
2 10 (90.91%) Mimecast
2 10 (90.91%) Data Centre
2 10 (90.91%) Proactive Monitoring
2 10 (90.91%) Social Skills
3 1 (9.09%) Customer Service
3 1 (9.09%) Windows 10

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in York by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (90.91%) SharePoint
Applications
1 11 (100.00%) Microsoft Office
2 10 (90.91%) Microsoft Excel
2 10 (90.91%) Microsoft PowerPoint
Cloud Services
1 10 (90.91%) Mimecast
General
1 10 (90.91%) Analytical Skills
1 10 (90.91%) Social Skills
Miscellaneous
1 10 (90.91%) Data Centre
1 10 (90.91%) Management Information System
Operating Systems
1 11 (100.00%) Windows
2 1 (9.09%) Windows 10
Processes & Methodologies
1 10 (90.91%) Incident Management
1 10 (90.91%) Proactive Monitoring
2 1 (9.09%) Customer Service
System Software
1 11 (100.00%) Active Directory
Vendors
1 11 (100.00%) Microsoft
2 10 (90.91%) Cisco
2 10 (90.91%) Dell
2 10 (90.91%) HP
2 10 (90.91%) NetApp
2 10 (90.91%) ServiceNow