The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Contact Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Contact Management over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Contact Management
England / Yorkshire
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank - - 267
Permanent jobs citing Contact Management 0 0 1
As % of all permanent IT jobs advertised in Yorkshire - - 0.015%
As % of the Processes & Methodologies category - - 0.017%
Number of salaries quoted 0 0 1
Median salary - - £65,000
UK excluding London median salary £65,000 £52,500 £47,500
% change year-on-year +23.80% +10.52%  

Contact Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 4910 5063 6051
As % of all permanent IT job vacancies advertised in Yorkshire 91.43% 89.75% 89.51%
Number of salaries quoted 4116 4232 4955
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25%  
90% offered a salary of more than £30,000 £29,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Contact Management
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire citing Contact Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Contact Management in Yorkshire

Contact Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management in Yorkshire.

Salary trend for Contact Management in Yorkshire