Period
to 20 July 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Contact Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Contact Management over the 6 months to 20 July 2017 with a comparison to the same period in the previous 2 years.

Contact Management
UK > England
6 months to
20 Jul 2017
Same period 2016 Same period 2015
Rank 1128 1161 1198
Rank change year-on-year +33 +37 +9
Permanent jobs citing Contact Management 31 69 87
As % of all permanent IT jobs advertised in England 0.019% 0.036% 0.042%
As % of the Processes & Methodologies category 0.021% 0.041% 0.048%
Number of salaries quoted 23 45 76
England median annual salary £45,000 £52,500 £43,000
Median salary % change year-on-year -14.29% +22.09% -18.10%
10th Percentile £35,450 £28,750 £31,250
90th Percentile £101,500 £80,000 £150,000
UK median annual salary £45,000 £52,500 £43,000
% change year-on-year -14.29% +22.09% -18.10%

Contact Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process and methodology skills.

Process & Methodology Skills
England
Permanent job vacancies with a requirement for process and methodology skills 149146 169514 182293
As % of all permanent IT job vacancies advertised in England 89.71% 88.94% 87.76%
Number of salaries quoted 120671 142650 149773
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £28,750 £27,795 £27,500
90th Percentile £80,000 £78,750 £76,250
UK median annual salary £50,000 £48,000 £47,500
% change year-on-year +4.17% +1.05% +5.56%

Contact Management
Job Vacancy Trend in England

Job postings citing Contact Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Contact Management in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management in England.

Salary trend for Contact Management in England

Contact Management
Salary Histogram in England

The salary distribution of IT jobs citing Contact Management in England over the 6 months to 20 July 2017.

Salary histogram for Contact Management in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the England region over the 6 months to 20 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +25 19 £45,000 +12.50%
South East +82 8 £65,000 -18.75%
North of England -1 3 £40,000 +8.11%
North West -33 3 £40,000 +8.11%
West Midlands - 1 £37,500 -
Midlands - 1 £37,500 -
Contact Management
UK

For the 6 months to 20 July 2017, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Contact Management.

1 12 (38.71%) Finance
2 11 (35.48%) Management Information System
3 10 (32.26%) SQL
3 10 (32.26%) SQL Server
4 7 (22.58%) Unix
4 7 (22.58%) Windows
4 7 (22.58%) Microsoft
4 7 (22.58%) Analytical Skills
5 6 (19.35%) Citrix
5 6 (19.35%) VMware
5 6 (19.35%) Agile Software Development
6 5 (16.13%) Supply Chain Management
6 5 (16.13%) Resource Management
6 5 (16.13%) PRINCE2 Practitioner
6 5 (16.13%) PRINCE2 Certification
6 5 (16.13%) PRINCE2
6 5 (16.13%) Benchmarking
6 5 (16.13%) Project Management
6 5 (16.13%) Change Management
6 5 (16.13%) Disaster Recovery
6 5 (16.13%) TCP/IP
6 5 (16.13%) Linux
6 5 (16.13%) CRM
6 5 (16.13%) C++
6 5 (16.13%) Budgeting and Forecasting
6 5 (16.13%) Planning and Forecasting
7 4 (12.90%) Lead Generation
7 4 (12.90%) React
7 4 (12.90%) Backbone.js
7 4 (12.90%) KnockoutJS

Contact Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.90%) SharePoint
2 3 (9.68%) MS Exchange
Business Applications
1 4 (12.90%) Dynamics CRM
2 1 (3.23%) Dynamics AX
2 1 (3.23%) NetSuite
2 1 (3.23%) Sage X3
2 1 (3.23%) SAP Business One
2 1 (3.23%) Unit4 Business World
Cloud Services
1 3 (9.68%) SaaS
Communications & Networking
1 5 (16.13%) TCP/IP
2 1 (3.23%) FTP
2 1 (3.23%) Internet
2 1 (3.23%) SAN
Database & Business Intelligence
1 10 (32.26%) SQL Server
2 4 (12.90%) Data Warehouse
2 4 (12.90%) MySQL
2 4 (12.90%) NoSQL
3 2 (6.45%) DB2
General
1 12 (38.71%) Finance
2 4 (12.90%) Telecoms
3 3 (9.68%) Legal
3 3 (9.68%) Manufacturing
3 3 (9.68%) Pharmaceutical
4 2 (6.45%) Advertising
4 2 (6.45%) Banking
5 1 (3.23%) German Language
5 1 (3.23%) Marketing
5 1 (3.23%) Publishing
Job Titles
1 7 (22.58%) Developer
2 5 (16.13%) IT Director
3 4 (12.90%) .NET Developer
3 4 (12.90%) .NET Web Developer
3 4 (12.90%) Applications Developer
3 4 (12.90%) ASP.NET Developer
3 4 (12.90%) C# .NET Developer
3 4 (12.90%) C# ASP.NET Developer
3 4 (12.90%) C# Developer
3 4 (12.90%) C# Web Developer
3 4 (12.90%) Consultant
3 4 (12.90%) JavaScript Developer
3 4 (12.90%) Technical Consultant
3 4 (12.90%) Web Developer
4 3 (9.68%) Account Manager
4 3 (9.68%) IT Manager
4 3 (9.68%) Real Time Developer
4 3 (9.68%) Senior Account Manager
4 3 (9.68%) Senior IT Manager
4 3 (9.68%) Senior Manager
Libraries, Frameworks & Software Standards
1 4 (12.90%) .NET
1 4 (12.90%) AngularJS
1 4 (12.90%) ASP.NET
1 4 (12.90%) Backbone.js
1 4 (12.90%) CSS
1 4 (12.90%) Ember.js
1 4 (12.90%) HTML
1 4 (12.90%) HTML5
1 4 (12.90%) KnockoutJS
1 4 (12.90%) React
2 2 (6.45%) XML
Miscellaneous
1 11 (35.48%) Management Information System
2 7 (22.58%) Analytical Skills
3 3 (9.68%) Algorithms
3 3 (9.68%) Data Centre
3 3 (9.68%) Data Structures
3 3 (9.68%) FMCG
4 2 (6.45%) SWIFT
5 1 (3.23%) Blog
5 1 (3.23%) Computer Science
5 1 (3.23%) Social Media
Operating Systems
1 7 (22.58%) Unix
1 7 (22.58%) Windows
2 5 (16.13%) Linux
3 3 (9.68%) Windows Server
Processes & Methodologies
1 6 (19.35%) Agile Software Development
2 5 (16.13%) Benchmarking
2 5 (16.13%) Budgeting and Forecasting
2 5 (16.13%) Change Management
2 5 (16.13%) CRM
2 5 (16.13%) Disaster Recovery
2 5 (16.13%) Planning and Forecasting
2 5 (16.13%) PRINCE2
2 5 (16.13%) Project Management
2 5 (16.13%) Resource Management
2 5 (16.13%) Supply Chain Management
3 4 (12.90%) B2B
3 4 (12.90%) Business Development
3 4 (12.90%) Lead Generation
3 4 (12.90%) Telesales
3 4 (12.90%) Web Development
4 3 (9.68%) High Availability
4 3 (9.68%) Software Engineering
4 3 (9.68%) Test Scripting
4 3 (9.68%) Virtual Environments
Programming Languages
1 10 (32.26%) SQL
2 5 (16.13%) C++
3 4 (12.90%) C#
3 4 (12.90%) JavaScript
3 4 (12.90%) PHP
3 4 (12.90%) VBScript
4 3 (9.68%) PowerShell
5 2 (6.45%) Perl
5 2 (6.45%) Shell Script
Qualifications
1 5 (16.13%) PRINCE2 Certification
1 5 (16.13%) PRINCE2 Practitioner
2 2 (6.45%) Degree
3 1 (3.23%) AAT
3 1 (3.23%) ACCA
3 1 (3.23%) CIMA
3 1 (3.23%) Computer Science Degree
Quality Assurance & Compliance
1 2 (6.45%) QA
2 1 (3.23%) Sarbanes-Oxley
System Software
1 3 (9.68%) Active Directory
1 3 (9.68%) Hyper-V
1 3 (9.68%) Virtual Desktop
1 3 (9.68%) VMware Infrastructure
1 3 (9.68%) XenApp
Systems Management
1 3 (9.68%) HP SIM
Vendors
1 7 (22.58%) Microsoft
2 6 (19.35%) Citrix
2 6 (19.35%) VMware
3 4 (12.90%) Salesforce.com
4 3 (9.68%) arcserve
4 3 (9.68%) Cisco
4 3 (9.68%) HP
4 3 (9.68%) iManage
4 3 (9.68%) Kaseya
4 3 (9.68%) SolarWinds
4 3 (9.68%) Veeam
5 2 (6.45%) Sybase
6 1 (3.23%) Epicor
6 1 (3.23%) Infor
6 1 (3.23%) Sage
6 1 (3.23%) SAP
6 1 (3.23%) Twitter