Service Desk Team Leader Jobs in Yorkshire

Service Desk Team Lead
England > Yorkshire

The median Service Desk Team Lead salary in Yorkshire is £31,500 per year according to job vacancies posted during the 6 months to 18 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 213 300 276
Rank change year-on-year +87 -24 -48
Permanent jobs requiring a Service Desk Team Leader 13 5 5
As % of all permanent jobs advertised in Yorkshire 0.23% 0.060% 0.069%
As % of the Job Titles category 0.24% 0.066% 0.072%
Number of salaries quoted 11 5 4
10th Percentile £28,500 - -
25th Percentile £29,750 £47,500 £31,750
Median annual salary (50th Percentile) £31,500 £50,000 £35,500
Median % change year-on-year -37.00% +40.85% +18.33%
75th Percentile £33,250 £52,500 £39,313
90th Percentile £47,500 £53,100 £40,325
England median annual salary £37,500 £39,250 £35,000
% change year-on-year -4.46% +12.14% -6.67%

All Permanent IT Job Vacancies
Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Yorkshire with a recognized job title 5,500 7,625 6,958
% of permanent jobs with a recognized job title 95.42% 91.28% 96.32%
Number of salaries quoted 4,232 3,601 4,757
10th Percentile £27,000 £31,000 £28,250
25th Percentile £35,000 £40,000 £37,500
Median annual salary (50th Percentile) £49,136 £54,600 £50,000
Median % change year-on-year -10.01% +9.20% +5.26%
75th Percentile £65,000 £70,000 £65,000
90th Percentile £80,000 £83,750 £80,000
England median annual salary £54,000 £60,250 £60,000
% change year-on-year -10.37% +0.42% +9.09%

Service Desk Team Leader
Job Vacancy Trend in Yorkshire

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Desk Team Leader in Yorkshire

Service Desk Team Leader
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Service Desk Team Leader in Yorkshire.

Salary trend for Service Desk Team Leader in Yorkshire

Service Desk Team Leader
Salary Histogram in Yorkshire

Salary distribution for jobs citing Service Desk Team Leader in Yorkshire over the 6 months to 18 April 2024.

Salary histogram for Service Desk Team Leader in Yorkshire

Service Desk Team Leader
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the Yorkshire region over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +86 10 £31,500 -37.00%
North Yorkshire +45 2 £28,250 -44.06%
South Yorkshire - 1 - -
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Co-occurring Skills and Capabilities in Yorkshire

For the 6 months to 18 April 2024, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Service Desk Team Leader in the job title.

1 11 (84.62%) Social Skills
2 8 (61.54%) Customer Service
3 7 (53.85%) Documentation Skills
3 7 (53.85%) Commercial Awareness
4 3 (23.08%) Active Directory
5 2 (15.38%) ITIL
5 2 (15.38%) Ticket Management
5 2 (15.38%) Asset Management
5 2 (15.38%) Problem-Solving
5 2 (15.38%) Mentoring
5 2 (15.38%) Server Management
6 1 (7.69%) Public Sector
6 1 (7.69%) Conflict Resolution
6 1 (7.69%) Knowledge Transfer
6 1 (7.69%) Azure Certification
6 1 (7.69%) Collaborative Culture
6 1 (7.69%) Coaching
6 1 (7.69%) Performance Metrics
6 1 (7.69%) Amazon CloudWatch
6 1 (7.69%) Entra ID
6 1 (7.69%) Critical Thinking
6 1 (7.69%) Decision-Making
6 1 (7.69%) Microsoft Office
6 1 (7.69%) Incident Management
6 1 (7.69%) JIRA
6 1 (7.69%) QA
6 1 (7.69%) Time Management
6 1 (7.69%) SC Cleared
6 1 (7.69%) Security Cleared
6 1 (7.69%) Azure

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) Microsoft Exchange
Applications
1 1 (7.69%) Microsoft Office
Cloud Services
1 1 (7.69%) Amazon CloudWatch
1 1 (7.69%) AWS
1 1 (7.69%) Azure
1 1 (7.69%) Entra ID
1 1 (7.69%) GitHub
1 1 (7.69%) Microsoft 365
Development Applications
1 1 (7.69%) JIRA
General
1 11 (84.62%) Social Skills
2 7 (53.85%) Documentation Skills
3 1 (7.69%) Finance
3 1 (7.69%) Public Sector
Operating Systems
1 1 (7.69%) Windows
1 1 (7.69%) Windows 10
Processes & Methodologies
1 8 (61.54%) Customer Service
2 7 (53.85%) Commercial Awareness
3 2 (15.38%) Asset Management
3 2 (15.38%) ITIL
3 2 (15.38%) Mentoring
3 2 (15.38%) Problem-Solving
3 2 (15.38%) Server Management
3 2 (15.38%) Ticket Management
4 1 (7.69%) Analytics
4 1 (7.69%) Client Onboarding
4 1 (7.69%) Collaborative Working
4 1 (7.69%) Conflict Resolution
4 1 (7.69%) Continuous Improvement
4 1 (7.69%) Critical Thinking
4 1 (7.69%) Customer-Centricity
4 1 (7.69%) Incident Management
4 1 (7.69%) Knowledge Transfer
4 1 (7.69%) Line Management
4 1 (7.69%) Process Improvement
4 1 (7.69%) Time Management
Qualifications
1 1 (7.69%) Azure Certification
1 1 (7.69%) ITIL Foundation Certificate
1 1 (7.69%) SC Cleared
1 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 1 (7.69%) Cyber Essentials
1 1 (7.69%) QA
1 1 (7.69%) SLA
System Software
1 3 (23.08%) Active Directory
Systems Management
1 1 (7.69%) Grafana
Vendors
1 1 (7.69%) Dynatrace
1 1 (7.69%) Microsoft
1 1 (7.69%) ServiceNow
1 1 (7.69%) Splunk