The median annual salary for a Service Desk Team Leader was £33,450 in advertised job vacancies in England during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Team Lead
UK / England
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 779 817 823
Rank change year-on-year +38 +6  
Permanent jobs requiring a Service Desk Team Leader 86 97 133
As % of all permanent IT jobs advertised in England 0.10% 0.10% 0.13%
As % of the Job Titles category 0.11% 0.11% 0.13%
Number of salaries quoted 70 60 117
Median salary £33,450 £35,000 £35,000
Median salary % change year-on-year -4.42% -  
90% offered a salary of more than £26,950 £27,950 £26,500
10% offered a salary of more than £45,000 £50,000 £45,400
UK excluding London median salary £32,000 £32,500 £33,500
% change year-on-year -1.53% -2.98%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 80180 89188 99201
As % of all permanent IT job vacancies advertised in England 95.96% 96.52% 96.62%
Number of salaries quoted 65838 76079 82656
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Team Leader
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Service Desk Team Leader in the job title.

Job vacancy trend for Service Desk Team Leader in England

Service Desk Team Leader
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in England.

Salary trend for Service Desk Team Leader in England

Service Desk Team Leader
Salary Histogram in England

The salary distribution of IT jobs citing Service Desk Team Leader in England over the 3 months to 28 June 2017.

Salary histogram for Service Desk Team Leader in England

Service Desk Team Leader
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the England region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +65 25 £35,000 -38.32% 2
London +3 20 £45,000 +12.50%
East of England -3 11 £36,250 +3.57% 2
North West -38 11 £27,500 -5.17% 2
West Midlands +12 6 £30,000 -4.76% 1
South West -5 5 £26,500 -8.62%
Yorkshire +6 4 £30,000 -25.92% 2
East Midlands +20 3 £30,000 -6.97% 1
Service Desk Team Leader
UK

Service Desk Team Leader Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 28 June 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Desk Team Leader in the job title.

1 113 (69.75%) ITIL
2 95 (58.64%) Windows
3 69 (42.59%) SLA
4 63 (38.89%) Microsoft
5 55 (33.95%) Active Directory
6 46 (28.40%) Windows 7
7 40 (24.69%) Microsoft Office
8 38 (23.46%) Citrix
9 34 (20.99%) Finance
10 30 (18.52%) Service Management
11 25 (15.43%) Mentoring
12 24 (14.81%) Windows Server
13 22 (13.58%) Line Management
14 21 (12.96%) Ticket Management
15 20 (12.35%) Office 365
16 19 (11.73%) Legal
16 19 (11.73%) Firewall
17 18 (11.11%) Coaching
18 17 (10.49%) Windows Server 2012
18 17 (10.49%) SharePoint
19 15 (9.26%) Problem Management
19 15 (9.26%) Service Delivery
19 15 (9.26%) ITIL Certification
20 14 (8.64%) Document Management
20 14 (8.64%) ITIL V3
20 14 (8.64%) Continuous Improvement
21 13 (8.02%) People Management
21 13 (8.02%) Performance Management
21 13 (8.02%) Billing
21 13 (8.02%) Cisco

Service Desk Team Leader Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (10.49%) SharePoint
2 10 (6.17%) MS Exchange
3 3 (1.85%) Exchange Server 2013
3 3 (1.85%) SharePoint 2013
4 2 (1.23%) Exchange Server 2007
4 2 (1.23%) Exchange Server 2010
5 1 (0.62%) Blackberry Enterprise Server
5 1 (0.62%) IIS
5 1 (0.62%) OpenEdge
5 1 (0.62%) SharePoint 2010
Applications
1 40 (24.69%) Microsoft Office
2 11 (6.79%) Microsoft Excel
3 3 (1.85%) Microsoft PowerPoint
Business Applications
1 1 (0.62%) Maximo
Cloud Services
1 20 (12.35%) Office 365
2 4 (2.47%) Mimecast
3 3 (1.85%) Amazon AWS
3 3 (1.85%) Microsoft Azure
4 1 (0.62%) SaaS
Communications & Networking
1 19 (11.73%) Firewall
2 12 (7.41%) DNS
2 12 (7.41%) TCP/IP
3 8 (4.94%) DHCP
4 6 (3.70%) VoIP
5 5 (3.09%) LAN
5 5 (3.09%) VPN
5 5 (3.09%) WAN
6 4 (2.47%) PBX
7 3 (1.85%) HTTP
7 3 (1.85%) Internet
7 3 (1.85%) Remote Desktop
7 3 (1.85%) SAN
7 3 (1.85%) SMTP
7 3 (1.85%) Unified Communications
7 3 (1.85%) Wireless
8 2 (1.23%) FTP
9 1 (0.62%) SSL
9 1 (0.62%) VLAN
Database & Business Intelligence
1 9 (5.56%) SQL Server
2 2 (1.23%) SQL Server 2008
3 1 (0.62%) SQL Server Reporting Services
Development Applications
1 1 (0.62%) JIRA
General
1 34 (20.99%) Finance
2 19 (11.73%) Legal
3 13 (8.02%) Billing
4 5 (3.09%) Law
5 4 (2.47%) Marketing
6 3 (1.85%) Retail
6 3 (1.85%) Telecoms
7 2 (1.23%) Front Office
8 1 (0.62%) Advertising
8 1 (0.62%) Back Office
8 1 (0.62%) Banking
8 1 (0.62%) Publishing
Libraries, Frameworks & Software Standards
1 1 (0.62%) CSS
1 1 (0.62%) HTML
Miscellaneous
1 7 (4.32%) Fat Client
1 7 (4.32%) Thin Client
2 6 (3.70%) Analytical Skills
3 5 (3.09%) iPhone
4 4 (2.47%) Management Information System
5 3 (1.85%) Driving Licence
5 3 (1.85%) FMCG
5 3 (1.85%) Replication
6 2 (1.23%) Video Conferencing
6 2 (1.23%) Virtual Team
7 1 (0.62%) Hedge funds
7 1 (0.62%) Online Banking
7 1 (0.62%) Reference Data
7 1 (0.62%) Smartphone
Operating Systems
1 95 (58.64%) Windows
2 46 (28.40%) Windows 7
3 24 (14.81%) Windows Server
4 17 (10.49%) Windows Server 2012
5 12 (7.41%) Windows 10
6 10 (6.17%) Windows Server 2008
7 7 (4.32%) Android
7 7 (4.32%) Windows Server 2003
8 4 (2.47%) Windows 8
9 3 (1.85%) Mac OS X
10 2 (1.23%) Apple iOS
10 2 (1.23%) Linux
10 2 (1.23%) Mac OS
11 1 (0.62%) CentOS
11 1 (0.62%) Fedora
11 1 (0.62%) Ubuntu
Processes & Methodologies
1 113 (69.75%) ITIL
2 30 (18.52%) Service Management
3 25 (15.43%) Mentoring
4 22 (13.58%) Line Management
5 21 (12.96%) Ticket Management
6 18 (11.11%) Coaching
7 15 (9.26%) Problem Management
7 15 (9.26%) Service Delivery
8 14 (8.64%) Continuous Improvement
8 14 (8.64%) Document Management
8 14 (8.64%) ITIL V3
9 13 (8.02%) People Management
9 13 (8.02%) Performance Management
10 9 (5.56%) Incident Management
10 9 (5.56%) Statistics
11 8 (4.94%) Change Management
12 6 (3.70%) Workflow
13 5 (3.09%) Service Desk Management
14 4 (2.47%) Asset Management
14 4 (2.47%) Data Protection
Programming Languages
1 11 (6.79%) SQL
2 3 (1.85%) PowerShell
3 1 (0.62%) C
Qualifications
1 15 (9.26%) ITIL Certification
2 9 (5.56%) Microsoft Certification
3 5 (3.09%) Degree
4 3 (1.85%) CCNA
4 3 (1.85%) Cisco Certification
4 3 (1.85%) MCP
4 3 (1.85%) MCSE
4 3 (1.85%) Security Cleared
5 2 (1.23%) HND
6 1 (0.62%) Computer Science Degree
6 1 (0.62%) MCITP
6 1 (0.62%) MCSA
Quality Assurance & Compliance
1 69 (42.59%) SLA
2 3 (1.85%) PCI DSS
2 3 (1.85%) Sarbanes-Oxley
3 1 (0.62%) BS25999
3 1 (0.62%) ISO/IEC 20000
3 1 (0.62%) ISO/IEC 27001
System Software
1 55 (33.95%) Active Directory
2 5 (3.09%) Hyper-V
3 2 (1.23%) vSphere
3 2 (1.23%) XenApp
4 1 (0.62%) VMware ESXi
4 1 (0.62%) XenDesktop
Systems Management
1 12 (7.41%) SCCM
2 3 (1.85%) Cisco CUCM
3 2 (1.23%) Norton AntiVirus
3 2 (1.23%) SCSM
3 2 (1.23%) WSUS
4 1 (0.62%) AirWatch
4 1 (0.62%) Microsoft Intune
4 1 (0.62%) MobiControl
4 1 (0.62%) NetBackup
4 1 (0.62%) vCenter Server
Vendors
1 63 (38.89%) Microsoft
2 38 (23.46%) Citrix
3 13 (8.02%) Cisco
4 11 (6.79%) VMware
5 9 (5.56%) SAP
6 7 (4.32%) MobileIron
7 5 (3.09%) Apple
7 5 (3.09%) ServiceNow
7 5 (3.09%) SolarWinds
8 4 (2.47%) Dell
8 4 (2.47%) Remedy
9 3 (1.85%) CheckPoint
9 3 (1.85%) iManage
9 3 (1.85%) Kaspersky
9 3 (1.85%) Wyse
10 2 (1.23%) Adobe
10 2 (1.23%) Google
10 2 (1.23%) HP
10 2 (1.23%) Symantec
10 2 (1.23%) Veeam
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £24000.00 - £28000.00 per annum
Posted: 1 hour ago
Coventry, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £20000 - £22500.00 per annum + Pension & Benefits
Posted: Yesterday
Wakefield, West Yorkshire
Rebel Recruitment
Salary: Up to £28,000 per annum
Posted: 2 days ago
Basingstoke, Hampshire
Latcom Ltd
Salary: From £35,000 to £35,000 per annum + Bonus + Good Benefits
Posted: 5 days ago
Leicestershire
Ashdown IT
Salary: £28000 - £30000 per annum + benefits
Posted: 4 days ago
Southampton
aap3
Salary: £30000 - £35000 per annum + benefits
Posted: 5 days ago
Cheshire
Hays Specialist Recruitment Ltd
Posted: 9 days ago
Manchester, Lancashire
Itecco
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Leeds
Burberry
Posted: 23 days ago
Potters Bar
Recruitment Genius Ltd
Salary: £33000 - £40000 per annum
Posted: 27 days ago