The median annual salary for a Service Desk Team Leader was £31,000 in advertised job vacancies in England during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Desk Team Lead
UK / England
Rank 764 830 808
Rank change year-on-year +66 -22  
Permanent jobs requiring a Service Desk Team Leader 73 99 128
As % of all permanent IT jobs advertised in England 0.092% 0.10% 0.13%
As % of the Job Titles category 0.095% 0.11% 0.13%
Number of salaries quoted 57 77 103
Median salary £31,000 £32,500 £35,000
Median salary % change year-on-year -4.61% -7.14%  
90% offered a salary of more than £27,300 £27,000 £26,200
10% offered a salary of more than £42,500 £43,000 £40,000
UK excluding London median salary £29,500 £32,500 £34,000
% change year-on-year -9.23% -4.41%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 76786 93381 96100
As % of all permanent IT job vacancies advertised in England 96.26% 96.43% 96.67%
Number of salaries quoted 64228 78950 79244
Median salary £46,000 £45,500 £45,000
Median salary % change year-on-year +1.09% +1.11%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Team Leader
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Service Desk Team Leader in the job title.

Job vacancy trend for Service Desk Team Leader in England

Service Desk Team Leader
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in England.

Salary trend for Service Desk Team Leader in England

Service Desk Team Leader
Salary Histogram in England

The salary distribution of IT jobs citing Service Desk Team Leader in England over the 3 months to 25 March 2017.

Salary histogram for Service Desk Team Leader in England

Service Desk Team Leader
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the England region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +73 38 £32,250 -14.00% 1
South East +82 14 £33,250 +9.01% 4
South West +11 5 £29,000 -3.33% 1
North West -13 5 £27,500 -15.38% 2
West Midlands +28 3 £22,000 -32.30%
East Midlands +2 3 £32,000 -1.53% 1
Yorkshire - 2 £32,500 - 1
North East - 2 - -
East of England +4 1 £32,500 -23.52% 2
Service Desk Team Leader
UK

Service Desk Team Leader Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 March 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Desk Team Leader in the job title.

1 107 (62.21%) ITIL
2 104 (60.47%) Windows
3 74 (43.02%) SLA
3 74 (43.02%) Active Directory
4 53 (30.81%) Windows 7
5 50 (29.07%) Microsoft
6 39 (22.67%) Citrix
7 38 (22.09%) Finance
8 37 (21.51%) Service Management
8 37 (21.51%) Mentoring
9 28 (16.28%) Service Delivery
10 26 (15.12%) MS Excel
10 26 (15.12%) Windows Server
11 23 (13.37%) Office 365
11 23 (13.37%) MS Office
12 22 (12.79%) Coaching
13 19 (11.05%) Incident Management
13 19 (11.05%) Ticket Management
14 17 (9.88%) Performance Management
15 15 (8.72%) MS Exchange
16 14 (8.14%) Windows 10
16 14 (8.14%) Cisco
16 14 (8.14%) ITIL Certification
16 14 (8.14%) Legal
17 13 (7.56%) Banking
17 13 (7.56%) TCP/IP
18 12 (6.98%) DHCP
18 12 (6.98%) Reuters
18 12 (6.98%) Bloomberg
18 12 (6.98%) VMware

Service Desk Team Leader Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (8.72%) MS Exchange
2 9 (5.23%) SharePoint
3 6 (3.49%) Skype for Business
4 5 (2.91%) Blackberry Enterprise Server
5 4 (2.33%) IIS
5 4 (2.33%) SharePoint 2013
6 3 (1.74%) Exchange Server 2010
7 1 (0.58%) Exchange Server 2013
7 1 (0.58%) OpenEdge
Applications
1 26 (15.12%) MS Excel
2 23 (13.37%) MS Office
3 3 (1.74%) MS PowerPoint
3 3 (1.74%) MS Visio
Cloud Services
1 23 (13.37%) Office 365
2 4 (2.33%) Mimecast
3 2 (1.16%) Microsoft Azure
4 1 (0.58%) Amazon AWS
4 1 (0.58%) Azure Active Directory
4 1 (0.58%) SaaS
Communications & Networking
1 13 (7.56%) TCP/IP
2 12 (6.98%) DHCP
3 11 (6.40%) DNS
4 8 (4.65%) VPN
5 6 (3.49%) Firewall
6 5 (2.91%) IP Telephony
7 4 (2.33%) LAN
7 4 (2.33%) WAN
7 4 (2.33%) Wireless
8 2 (1.16%) Internet
8 2 (1.16%) VoIP
9 1 (0.58%) Cisco Wireless
9 1 (0.58%) IPsec
9 1 (0.58%) MPLS
9 1 (0.58%) Remote Desktop
9 1 (0.58%) Softphone
9 1 (0.58%) SSL
9 1 (0.58%) Unified Communications
Database & Business Intelligence
1 5 (2.91%) SQL Server
2 2 (1.16%) SQL Server 2008
3 1 (0.58%) SQL Server 2012
3 1 (0.58%) SQL Server Reporting Services
Development Applications
1 1 (0.58%) JIRA
General
1 38 (22.09%) Finance
2 14 (8.14%) Legal
3 13 (7.56%) Banking
4 7 (4.07%) Telecoms
5 6 (3.49%) Billing
6 4 (2.33%) Law
7 2 (1.16%) Advertising
7 2 (1.16%) Front Office
8 1 (0.58%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.58%) CSS
1 1 (0.58%) HTML
Miscellaneous
1 6 (3.49%) Analytical Skills
2 5 (2.91%) iPhone
3 4 (2.33%) Blackberry
3 4 (2.33%) Management Information System
4 2 (1.16%) Enterprise Storage
4 2 (1.16%) Fat Client
4 2 (1.16%) Thin Client
4 2 (1.16%) Video Conferencing
5 1 (0.58%) Driving Licence
5 1 (0.58%) FMCG
5 1 (0.58%) Hedge funds
5 1 (0.58%) Mobile Computing
5 1 (0.58%) NHS
5 1 (0.58%) Online Banking
5 1 (0.58%) Smartphone
5 1 (0.58%) Virtual Team
Operating Systems
1 104 (60.47%) Windows
2 53 (30.81%) Windows 7
3 26 (15.12%) Windows Server
4 14 (8.14%) Windows 10
5 10 (5.81%) Windows Server 2012
6 8 (4.65%) Windows Server 2008
7 6 (3.49%) Android
8 3 (1.74%) Windows Server 2003
9 2 (1.16%) Apple iOS
9 2 (1.16%) Windows 8
10 1 (0.58%) Linux
Processes & Methodologies
1 107 (62.21%) ITIL
2 37 (21.51%) Mentoring
2 37 (21.51%) Service Management
3 28 (16.28%) Service Delivery
4 22 (12.79%) Coaching
5 19 (11.05%) Incident Management
5 19 (11.05%) Ticket Management
6 17 (9.88%) Performance Management
7 12 (6.98%) ITIL V3
8 11 (6.40%) Continuous Improvement
8 11 (6.40%) Data Protection
8 11 (6.40%) Line Management
9 10 (5.81%) People Management
10 9 (5.23%) Change Management
10 9 (5.23%) Stakeholder Management
10 9 (5.23%) Statistics
11 8 (4.65%) Asset Management
11 8 (4.65%) Problem Management
12 7 (4.07%) Document Management
12 7 (4.07%) Project Management
Programming Languages
1 11 (6.40%) PowerShell
2 4 (2.33%) SQL
3 1 (0.58%) C
Qualifications
1 14 (8.14%) ITIL Certification
2 9 (5.23%) Degree
3 5 (2.91%) Microsoft Certification
4 4 (2.33%) MCP
5 3 (1.74%) MCSA
5 3 (1.74%) MCSE
5 3 (1.74%) Security Cleared
6 2 (1.16%) CCNA
6 2 (1.16%) Cisco Certification
6 2 (1.16%) ITIL Foundation Certificate
6 2 (1.16%) SC Cleared
7 1 (0.58%) HND
Quality Assurance & Compliance
1 74 (43.02%) SLA
2 3 (1.74%) QA
2 3 (1.74%) Sarbanes-Oxley
3 1 (0.58%) PCI DSS
System Software
1 74 (43.02%) Active Directory
2 11 (6.40%) XenApp
3 7 (4.07%) Hyper-V
4 4 (2.33%) VMware Infrastructure
5 2 (1.16%) XenDesktop
6 1 (0.58%) VMware ESXi
Systems Management
1 5 (2.91%) SCCM
2 3 (1.74%) Cisco CUCM
3 1 (0.58%) AirWatch
3 1 (0.58%) Microsoft Intune
3 1 (0.58%) MobiControl
3 1 (0.58%) SCSM
Vendors
1 50 (29.07%) Microsoft
2 39 (22.67%) Citrix
3 14 (8.14%) Cisco
4 12 (6.98%) Bloomberg
4 12 (6.98%) Reuters
4 12 (6.98%) VMware
5 6 (3.49%) CheckPoint
5 6 (3.49%) HP
5 6 (3.49%) NetApp
6 5 (2.91%) Kaspersky
7 4 (2.33%) FactSet
7 4 (2.33%) Fidessa
7 4 (2.33%) MobileIron
8 3 (1.74%) Adobe
8 3 (1.74%) Dell
8 3 (1.74%) iManage
9 2 (1.16%) Google
9 2 (1.16%) Juniper
9 2 (1.16%) ServiceNow
9 2 (1.16%) Wyse
Ipswich, Suffolk
Harvey Nash plc
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 3 days ago
Ipswich, Suffolk
Crimson Ltd
Salary: £35000 - £40000 per annum
Posted: 4 days ago
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £28000 - £33000 per annum
Posted: 4 days ago
West Sussex
ReThink Recruitment
Salary: £35000.00 - £42000.00 per annum + benefits
Posted: 4 days ago
Castleford, West Yorkshire
Searchability
Posted: 4 days ago
Greater Manchester
Rullion
Salary: £23000 - £25000 per annum + Excellent Benefits
Posted: 2 days ago
Berkshire
EXCELerate
Salary: Up to £45,000 per annum OTE + Health Insurance, Pension
Posted: 3 days ago
Manchester, Lancashire
Mane Contract Services Limited
Posted: 3 days ago
Exeter, Devon
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + benefits
Posted: 5 days ago
City of London
Deerfoot IT Resources Ltd
Salary: £35000 - £45000 per annum + excellent benefits
Posted: 15 days ago