ICT Field Engineer
ICT Field Engineer North/North-West London £28,000 – £32,000 + Mileage + Phone + 5 weeks holiday Part-time and term-time only also considered.Hours: 9.00am-5.00pm Mon-Fri We’re looking for a personable and reliable ICT Field Engineer to support a number of primary schools, working closely with ICT Coordinators to keep school networks and systems running smoothly.This is a field-based role, ideal for someone confident working independently while being fully supported by a friendly and responsive service desk team. You’ll visit schools on a rota, delivering day-to-day ICT support, installations, troubleshooting, and preventative maintenance.During school holidays, you’ll also take part in larger project work such as server installs, Wi-Fi rollouts, and equipment refreshes.Key Responsibilities
- Visit multiple primary school sites on a scheduled rota
- Carry out hardware and software installations
- Perform basic system administration and routine health checks
- Troubleshoot and resolve ICT faults efficiently
- Carry out minor repairs and maintenance of ICT equipment
- Support and maintain network infrastructure and peripherals
- Escalate complex issues to the service desk where required
- Server installations
- WiFi network deployments
- Large-scale equipment rollouts
- Servers, desktops, and laptops
- Interactive screens/whiteboards (Smart, Promethean, etc.)
- Printers, speakers, amplifiers, visualisers
- Cameras, webcams, VoIP phones (connectivity support only)
- Tablets (iPads, Windows tablets), Chromebooks
- Network infrastructure and peripherals
- Strong knowledge of Active Directory and Group Policy
- Experience troubleshooting network and wireless connectivity issues
- Windows Server 2019 / 2022 / 2025
- Windows 11
- Excellent customer-facing and communication skills
- Logical approach to fault-finding and task prioritisation
- Highly motivated and able to work using your own initiative
- Own transport required
- DBS desirable (DBS check will be funded if required)