Field Engineer

FIELD ENGINEER

Location: London (with travel to client sites within London)

Salary: £35,000 – £40,000 + Performance Bonus

Contract Type: Permanent, Full-Time

Working Arrangement: Office-based with regular travel to client sites

ABOUT THE BUSINESS

This is an established IT services provider with over 30 years of experience delivering high-quality support and consultancy to a prestigious international client base. Specialising in professional and financial services, the company holds multiple Microsoft Solution Partner designations and ISO accreditations. With a strong reputation for reliability, innovation, and customer care, the business is expanding its field support team to meet growing client demand.

THE FIELD ENGINEER OPPORTUNITY

As a Field Engineer, you will play a key role in delivering exceptional onsite technical support to clients. Your responsibilities will include:

• Providing hands-on technical support at client sites, ensuring timely resolution of issues.
• Preparing and conducting site visits, audits, and assessments.
• Configuring and supporting technologies including Windows, M365, Intune AutoPilot, SCCM, and Active Directory.
• Troubleshooting hardware and software issues across desktops, laptops, mobiles, and network devices.
• Collaborating with internal teams to assist with project delivery and maintain accurate documentation.

YOUR KEY SKILLS

To succeed in this role, you will need:

• At least one Microsoft accreditation (MS-102, MD-102, MS-700, AZ-104, AZ-140, or AZ-700).
• Proven experience delivering onsite IT support to senior stakeholders and VIPs.
• Strong knowledge of Windows deployment, Intune, SCCM, and M365.
• Hands-on experience with Azure and mobile device management.
• Networking knowledge including troubleshooting, firewalls, and Wi-Fi.
• Excellent communication skills, professionalism, and a customer-focused approach.

WHAT’S IN IT FOR YOU?

• Competitive salary (£35,000 – £40,000) plus performance bonus.
• 34 days annual leave (including bank holidays and your birthday off).
• Incentives for achieving Microsoft accreditations.
• Enhanced family-friendly benefits and company sick pay.
• Sponsored training and development with technical exam incentives.
• Private medical insurance, Employee Assistance Programme, income protection, and life insurance.
• Company pension scheme.