Sales Engineer/Sales Apprentice

We are looking for a new team member to help raise awareness of our services with more local small and medium sized businesses, and in turn, find new customers for us to work with in the long run. Whilst we work with customers from across the world, this role will initially focus on the north west of England, then expanding to cover more of the UK.

Responsibilities:

• The apprentice will represent Arctec within the local business community, raising awareness of the company’s services and how they can support local organisations, with the aim of generating new customers.
• They will travel as required to attend networking events with local businesses, either in person or online, and confidently demonstrate what Arctec does during 1-to-1 meetings.
• The apprentice will also collaborate with other team members on larger contract and tender applications, contributing both in writing and in person where needed.
• This role involves communicating with potential and existing customers via video calls, in-person meetings, written correspondence, and telephone conversations.
• Additionally, the apprentice will research, identify, and contact new potential customers, passing these opportunities to other team members to complete the sales workflow.

Skills and Attributes:

• Follow and continuously improve the company’s go-to-market strategies.
• Confidently represent the company in person at meetings and networking events.
• Communicate professionally with potential customers via outbound calls and other channels.
• Demonstrate a basic technical understanding of Arctec’s products and services (training provided).
• Use Mac OS and Microsoft Office 365 effectively.
• Deliver excellent customer service at all times.
• Manage time efficiently and stay organised to meet deadlines.
• Show initiative and work effectively both independently and as part of a team.
• Maintain exceptional attention to detail across all aspects of work.
• Share a broad interest in music, as it’s a valued part of Arctec’s culture.
• Take an active interest in sustainability and demonstrate care for the company’s environmental impact.

Role and Position:

• During the initial training period, the apprentice will be based on-site at Arctec’s office, with the opportunity to work remotely one day per week (Wednesdays) once training is complete.
• The apprenticeship training element will also take place on Wednesdays each week.

On-site parking is available. Although there is a nearby train station, the role will involve attending in-person events to represent the company, so the ability to travel by car is essential.

This role includes a six-month probation period.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Initiative
• Time management
• Confident

• English GCSE, grade Pass (Essential)
• Maths GCSE, grade Pass (Essential)