IT Apprentice
Are you looking to begin your career in IT with a forward-thinking, global organisation? Technologies, a leading IT reseller specialising in next -generation technologies, is offering an exciting opportunity for an IT Apprentice to join their dynamic and innovative team.
Role
- Act as the first point of contact for technical queries across the business globally, ensuring quick and professional resolution of issues
- Manage and update the ticketing system, prioritising requests and escalating complex problems to senior engineers when necessary
- Support with user account provisioning and de-provisioning, ensuring correct access levels and applying ‘least privilege’ principles
- Assist with the maintenance and monitoring of network, server, and cloud infrastructure, learning how modern IT environments operate
- Perform vulnerability assessments, security updates, and routine patching to keep systems secure and compliant
- Participate in the Incident Response process by investigating alerts and applying key security controls including anti-malware updates and firewall policies
- Help maintain high standards of IT governance, ensuring compliance with regulations such as GDPR and ISO27001
- Contribute to documentation, knowledge base articles, and training materials for end users
Training
- Information Communications Technician Level 3 Apprenticeship Standard
- Possible full-time position with the business and progression onto a Level 4 programme
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- BALTIC TRAINING SERVICES LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.30pm
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Monday, 22nd December 2025
- Start Date
- Monday, 5th January 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
Qualifications
- English GCSE, grade 5/C (Essential)
- Maths GCSE, grade 4/C (Essential)
About the Employer
A.S.M TECHNOLOGIES LTD
With over 30 years of experience, ASM Technologies is known for pushing boundaries, delivering cutting-edge solutions, and partnering with the world’s largest tech vendors. They pride themselves on being agile, modern, and people-centric, with a strong commitment to employee development and wellbeing. This is the perfect place to start your IT journey — surrounded by a supportive team, modern facilities, and a culture that encourages growth from day one.
- Company
- A.S.M TECHNOLOGIES LTD
- Location
- WINDSOR HOUSE, GADBROOK BUSINESS CENTRE, RUDHEATH, NORTHWICH, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,918 a year
- Posted
- Company
- A.S.M TECHNOLOGIES LTD
- Location
- WINDSOR HOUSE, GADBROOK BUSINESS CENTRE, RUDHEATH, NORTHWICH, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,918 a year
- Posted