Commercial Operations Executive
Commercial Operations Executive
This is a chance to step into the engine room of a fast-growing commercial business and really make your mark. You’ll take ownership of HubSpot, remove friction across teams, and help shape how revenue flows end to end.
Role Overview:
- Location: New Malden, London/Hybrid (3 days per week)
- Package: £35,000–£45,000pa + benefits
- Industry: B2B / SaaS-style growth environment
What You’ll Be Doing:
- Owning the day-to-day setup and smooth running of HubSpot across Sales, Marketing, Service and Ops
- Managing users, permissions, onboarding and core CRM configuration
- Keeping pipelines, lifecycle stages, custom objects and properties clean and fit for purpose
- Acting as the go-to person for HubSpot questions and troubleshooting
- Maintaining high-quality CRM data across a large contact database
- Building and maintaining dashboards and reports for commercial teams and leadership
- Designing and improving workflows around lead routing, scoring, deals, renewals and partners
- Supporting accurate forecasting through clear processes and automation
- Working closely with Sales, Marketing and Client Success leaders to turn requirements into practical CRM solutions
- Creating simple documentation and guides so teams know “what good looks like”
- Supporting integrations and ensuring data flows cleanly between systems
- Keeping up with HubSpot updates, AI features and best practices to continuously improve how the platform is used
Main Skills Needed:
- Hands-on experience with HubSpot CRM, particularly Sales Hub and Marketing Hub
- Confidence building workflows, automation and basic process logic
- Strong data skills, with a focus on accuracy, consistency and governance
- Experience creating dashboards and reports for commercial stakeholders
- Clear communication skills, able to translate technical detail for non-technical users
- Organised, proactive and comfortable juggling multiple priorities
What’s in It for You:
- Real ownership of a core commercial platform from day one
- Exposure to senior stakeholders across the business
- A clear development path toward a future Revenue Operations Manager role
- Hybrid working with a good balance of collaboration and flexibility
- Ongoing learning through HubSpot certifications and hands-on platform development
- The chance to influence how a growing business scales its commercial operations
Call to Action:
If you’re nodding along, let’s take the next step.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.