IT Apprentice
The IT Apprentice supports daily technical tasks, maintains hardware and software, troubleshoots issues, and learns how digital systems support patient care, working closely with the wider practice teams.
Role
The IT Apprentice will support the effective operation of digital systems across the practice. Working under the guidance of the Operational Manager, the apprentice will assist with technical support, maintenance, and the development of digital processes that contribute to high-quality patient care. This role plays an important part in ensuring clinical and non-clinical teams can work safely, efficiently, and with minimal IT disruption.
- Support colleagues with IT troubleshooting
- Set up equipment such as PCs, laptops, printers, patient TV screens
- Maintain an up-to-date inventory of IT software, hardware and licences
- Support IT colleagues with the setup of new starters to our software and complete necessary actions in deactivating accounts for leavers
- Support with the project management of new digital solutions for the practice
- Assist in the monitoring and replenishment of consumable items such as printer ink, paper, mice, keyboards
- Create / help manage IT solutions to support practice teams with the use of available resources
- To assist with the training of staff in regard to IT and digital software
- Responsible for software updates
- Participate in training and other learning activities and performance development as required
- Attend and participate in relevant meetings as required
Training
In-house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a Level 3 in IT solutions. This training will be structured and delivered by Cheshire College – South & West. If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.
- Possibility of a permanent position upon completion of apprenticeship
- Further training upon successful completion
- Potential role progression within IT in primary care
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- CHESHIRE COLLEGE SOUTH AND WEST
- Working Week
- Monday - Friday, times to be confirmed.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Thursday, 5th February 2026
- Start Date
- Thursday, 19th February 2026
Desired Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
Qualifications
- English GCSE, grade C/4 (Essential)
- Maths GCSE, grade C/4 (Essential)