IT Apprenticeship

Do you love solving problems and figuring out how technology works? At Blowfish Technology, we help businesses across the UK stay connected with cutting-edge IT support, cloud services, and software solutions and we’re looking for a motivated IT Apprentice to join our growing team!

• Assist in providing technical support, troubleshooting, and IT solutions to both internal and external customers.
• Working across various communication channels, adhering to security protocols, and ensuring tasks meet organisational and customer-specific SLAs.
• Work closely with senior technicians, and be responsible for documenting and escalating issues as required.
• Provide support via meetings, calls, and emails.
• Communicate technical solutions to clients and internal teams, ensuring SLA compliance.
• Diagnose and resolve IT problems using tools such as WireShark,  and cable testers.
• Apply relevant security policies, including password management and group policy settings.
• Test hardware and software.

• Communication skills
• IT skills
• Problem solving skills
• Number skills
• Analytical skills
• Logical
• Team working

• English GCSE, grade 5 (Essential)
• Maths GCSE, grade 4 (Essential)