IT Apprenticeship

Baltic Apprenticeships are proud to be partnering with PC Rescue, a trusted IT support provider based in the Forest of Dean, to recruit a motivated IT Apprentice. As an apprentice at PC Rescue, you’ll gain hands-on experience helping clients with real-world IT issues.

Role

  • Help get equipment ready before installation
  • Set up computers, laptops, and other devices
  • Make small changes to system settings when needed
  • Test software and systems regularly and when issues come up
  • Help fix basic IT problems for users
  • Record support requests and what was done to solve them
  • Keep systems and equipment up to date
  • Help the IT team with new installs and upgrades

Training

  • This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT
  • You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments
  • With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT
  • You’ll be based full time with an employer and will quickly become an important part of the team
  • Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists
  • This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support
  • Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification
Apprenticeship Standard
Information communications technician (level 3)
Training Provider
BALTIC TRAINING SERVICES LIMITED
Working Week
Monday - Friday, 9.00am - 5.00pm
Expected Duration
1 Year 3 Months
Positions Available
1
Closing Date
Monday, 10th November 2025
Start Date
Monday, 17th November 2025

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Creative
  • Initiative
  • Passion for IT

Qualifications

  • English GCSE, grade 5 (Essential)
  • Maths GCSE, grade 4 (Essential)

About the Employer

FOREST OF DEAN PC RESCUE LTD
PC Rescue are a team of dedicated Tech Consultants, IT technicians and Project Managers to monitor, audit and augment your IT management and operations. Businesses need preventative maintenance to be able to spend time on what really matters.
Company
FOREST OF DEAN PC RESCUE LTD
Location
5-7 Victoria Street, Cinderford, Gloucestershire, England
Employment Type
Advanced Apprenticeship
Salary
£16,000 a year
Posted
Company
FOREST OF DEAN PC RESCUE LTD
Location
5-7 Victoria Street, Cinderford, Gloucestershire, England
Employment Type
Advanced Apprenticeship
Salary
£16,000 a year
Posted