IT Apprenticeship
Join the team at Cabot Learning Federation as an IT Support Apprentice and be part of a dynamic and supportive environment where you'll grow your skills and knowledge in the world of IT support.
You will support and maintain IT resources, ensure that hardware and software audits are conducted.
Role
- Provide day-to-day IT support to staff and students, acting as the first point of contact for hardware and software issues
- Troubleshoot, diagnose, and resolve technical problems across desktops, laptops, networks, and AV equipment
- Maintain and support IT hardware, software, and other technology resources
- Assist with system upgrades, configuration changes, and IT projects as required
- Collaborate with the central IT team and share knowledge to improve support and services
- Maintain accurate records, documentation, and audits of hardware, software, and consumables
- Support events by setting up and managing IT and audio-visual equipment
- Use scripts and automation tools to streamline tasks and software deployment
Training
- Information Communications Technician Level 3
- Online training with a qualified Baltic Trainer
Potential for a full-time job role upon completion.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- BALTIC TRAINING SERVICES LIMITED
- Working Week
- Hours: Monday to Thursday, 8am to 4pm; Friday, 8am to 3:30pm
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Monday, 2nd February 2026
- Start Date
- Tuesday, 3rd February 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
Qualifications
- English GCSE, grade 5/C (Essential)
- Maths GCSE, grade 4/C (Essential)
About the Employer
CABOT LEARNING FEDERATION
Cabot Learning Federation are part of a highly respected education trust that places great importance on the role of technology in modern education. Their team is dedicated to providing top-tier IT support across their academies, ensuring that both staff and students have the tools they need to succeed. With a commitment to innovation, they offer a fantastic opportunity to learn, grow, and make a real impact within the education sector.