IT Support Engineer

IT Support Engineer - IT MSP North London (Islington, N1) - 5 days a week onsite £27K-£30K DOE + Travel Expenses + Gym Membership

A growing MSP & ISP based in Islington (N1) is looking for a personable and technically capable IT Support Engineer to join their small, friendly team. Supporting over 80 clients across London, this is a fantastic opportunity for someone with strong Level 1 experience who has started to move into Level 2 support and is ready to hit the ground running.

You'll be working closely with a team of 4 (including two technicians and the company founders) in a fully office-based role, representing the business face-to-face with clients and helping to deliver high-quality IT support and services.

Key Responsibilities:

• Act as a first point of contact for client support requests (Windows, macOS, networking).
• Administer and troubleshoot Microsoft 365 (Exchange, SharePoint, OneDrive, Teams).
• Support onboarding/offboarding of users and devices, software updates, and hardware upgrades.
• Assist with data centre and network operations (server installs, remote hands).
• Perform basic security checks (antivirus, quarantined emails).
• Provide on-site support to client offices across London when required
• Maintain accurate documentation and support records.

Tech Stack You'll Work With:

• Windows & macOS environments
• Microsoft 365, Azure, SharePoint, OneDrive
• Layer 2 networking
• Managed firewalls, switches, DNS, gateways
• Unifi, HP ProCurve/Aruba switches
• GSuite, ABM, Adobe Suite (nice to have)

What We're Looking For:

• Previous experience in an MSP or ISP environment - preferred
• Strong Level 1 support skills with some Level 2 exposure.
• Confident communicator with a friendly, open, and honest approach.
• Comfortable working face-to-face with clients and representing the company.
• Good understanding of networking fundamentals and desktop support.
• Organised, proactive, and eager to learn.

If you're looking to join a tight-knit MSP who invest in their people and with flexible working hours, don't hesitate to apply.

What's on Offer:

• Salary: £27,000-£30,000 (depending on experience)
• 28 days annual leave (incl. Bank Holidays)
• Travel expenses covered
• Gym membership
• Ongoing training and development opportunities
• A supportive, open, and enthusiastic team environment

To apply, press apply now or send your CV to Gianluca @ circlerecruitment . com. Feel free to add me on LinkedIn or call me on for more information

Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory London, Camden, Enfield, networking, IT Support, 1st Line, 2nd Line, service desk, infrastructure, Office 365

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