Digital Apprentice
Are you ready to start a career in IT or want a new challenge within a rewarding environment? We have a fantastic opportunity for a Digital Apprentice to join the Hospice’s Digital Team to provide an excellent first line IT service and assist in the delivery of their strategic aims of transforming the Hospice’s cloud first environment.
Role
No two days will be the same in this role and as a Digital Apprentice, your main duties will be to:
- Provide first line support to internal and external customers including triaging jobs through the new IT ticketing system
- Support and action the installation of new and existing hardware/ software as well as supporting the cloud environment
- Ensure equipment is set up correctly and the right access has been provided to colleagues
Training
In additional to the above, this role also includes a chance for you to undertake a Level 3 Apprenticeship within IT. On successful completion of the programme (usually 18 months), you will be awarded on a Level 3 Information Communications Technician Apprenticeship. As part of your learning, you will also receive hands-on training, mentoring and support which will enable you to develop both your technical expertise and customer focus skills. If required, you will also complete Functional Skills in English and maths.
- IT Support Officer
- IT Field Technician
- Systems Administrator
- Network Engineer
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- APPRENTIFY LIMITED
- Working Week
- Monday to Friday during office hours
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 2nd November 2025
- Start Date
- Monday, 1st December 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About the Employer
ST LEONARD'S HOSPICE YORK
St Leonard's Hospice's mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care. We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research.
- Company
- ST LEONARD'S HOSPICE YORK
- Location
- ST. LEONARDS HOSPICE, 185 TADCASTER ROAD, DRINGHOUSES, YORK, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted
- Company
- ST LEONARD'S HOSPICE YORK
- Location
- ST. LEONARDS HOSPICE, 185 TADCASTER ROAD, DRINGHOUSES, YORK, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted