ICT Project Analyst

Could you be Incommunities new ICT Project Analyst Be part of an ambitious digital transformation programme, as we roll out Salesforce and deliver a range of technology enhancements across Incommunities. As our ICT Project Analyst, you'll help ensure these initiatives are managed as effectively as possible, working end-to-end across digital projects to drive meaningful improvements. You'll play a key role in engaging with our user base in the right way, shaping solutions that genuinely support their needs while enabling the organisation to work smarter, faster, and more collaboratively.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include:

• Manage and coordinate all aspects of IT Project Management, from discovery to go-live and support, making proactive decisions that will help the team deliver to agreed timescales.

• Provide high quality project management and change management support to the IT Service.
• Manage project dependencies and associated risks and provide regular project plans, updates and reports.
• Coordinate third party suppliers, customers and partners to assist in achieving project objectives.
• Coordinate system testing and documentation, including user acceptance testing
• Assist in identifying training needs of internal and external ICT customers.
• Maintain an up-to-date technical knowledge, ensuring a broad knowledge of the latest computer and mobile technologies.

Requirements

• Experience of agile and waterfall project delivery in an IT organisation.
• Experience of delivering technical projects that improve customer outcomes.
• A proactive problem-solving mindset, with the confidence to make informed decisions that keep projects on track.
• Strong communication and influencing skills, able to engage stakeholders at all levels and build working relationships.
• Analytical thinking and attention to detail, ensuring risks, dependencies, and impacts are identified early and managed effectively.
• Technical curiosity and willingness to learn, staying up to date with emerging IT and mobile technologies that add value to projects.
• Ensure solutions are well -tested, documented, and meet business needs.
• Minimum of 2 days per week in the office - dependent on project delivery.
• Right to work in the UK, visa sponsorship isn't available.

A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks

Benefits

• Salary ranges from £41,562 up-to £46,202 depending on experience
• Social Housing Pension Scheme with up-to 10% employer contribution
• 28 days annual leave that increases with service plus bank holidays
• Option to buy and sell annual leave
• Training, development, and qualification opportunities
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Corporate health scheme membership
• Access to an Employee Assistance Programme
• Cycle to work scheme
• Local gym membership discounts.
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives.

Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.

We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace.

 Apply early! We review applications as they come in and may close the advert before the deadline.

Ready to make an impact? Come work with us!