Senior Project Manager

Senior IT Project Manager (Business Change)Newcastle | Housing Association | Up to £60,000 | 3 days on siteA leading housing association in Newcastle is embarking on a significant digital and operational transformation. To support this, they are seeking a Senior IT Project Manager with strong business change expertise to deliver complex, cross-functional projects that enhance customer service, streamline operations and improve colleague experience.This role is ideal for a proactive, influential Senior PM who thrives in transformation environments and wants to make a meaningful impact within a purpose-driven organisation.Key ResponsibilitiesProject Delivery

• Lead the end-to-end delivery of complex IT and business change projects, ensuring alignment with organisational strategy.
• Define scope, build project plans, identify resources, set budgets and establish governance in line with the organisation's PM framework.
• Drive risk and issue management, ensuring clear escalation routes and proactive mitigation.
• Manage delivery across multiple workstreams, including technical delivery, business readiness and process redesign.
• Track project performance against KPIs, timelines and financial targets.
• Ensure strong documentation, decision logs and audit trails throughout project lifecycle.
• Oversee project close-down, benefits realisation and lessons learned.

Stakeholder & Change Management

• Engage, influence and support a wide range of stakeholders across IT, operations, customer services and external partners.
• Lead change impact assessments, communications planning and business readiness activities.
• Ensure change is effectively embedded across teams, enabling sustainable adoption.
• Facilitate workshops, design sessions and cross-functional collaboration.

Governance & Best Practice

• Promote and uphold best-practice project and change management standards.
• Contribute to PMO maturity by supporting continuous improvement of tools, templates and methodologies.
• Coach colleagues, supporting capability growth within the wider project and change community.
• Stay current with industry best practices and emerging trends in digital transformation and business change.

Experience & Skills RequiredExperience

• Strong track record delivering complex IT-led and business change projects within large organisations.
• Experience managing multiple concurrent workstreams and dependencies.
• Proven success delivering projects within time, cost and quality constraints.
• Experience working with senior stakeholders and influencing decision-making across diverse teams.
• Background within housing, social care or public sector is beneficial but not essential.
• Familiarity with systems such as Salesforce, MRI, or housing management solutions is advantageous.

Skills & Competencies

• Excellent understanding of IT project management methodologies and business change frameworks.
• Strong communication, facilitation and stakeholder-engagement skills.
• Ability to lead cross-functional teams without direct line management.
• Confident in challenging constructively and navigating ambiguity.
• Skilled in risk management, governance and structured delivery.
• Knowledge of VUCA/BANI concepts helpful but not essential.

What You Will Get

• Competitive salary up to £60,000
• Hybrid working with 3 days on site in Newcastle
• The opportunity to lead high-impact digital and business transformation initiatives
• A supportive culture that encourages innovation, collaboration and continuous improvement
• The chance to make a tangible difference within a respected housing provider serving local communities

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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