Level 3 IT Solutions Technician Apprenticeship – Regency High School
We are seeking an enthusiastic and dedicated IT Solutions Technician Apprentice to join our team and support our school. This role is ideal for someone with a passion for IT, a proactive mindset, and a desire to make a meaningful impact in an educational environment.
Role
Key Responsibilities:
- Support the ICT Network Manager in the day-to-day operation, oversight, and development of the school’s IT systems.
- Provide first-line technical support to staff and students, delivering a high-quality, customer-focused service.
- Diagnose technical issues, explore multiple solutions, and implement effective resolutions.
- Install, configure, repair, replace, and maintain PC and network hardware, peripherals, and software as directed.
- Build, rebuild, and maintain workstations, replacing faulty components and logging warranty or repair calls as required.
- Set up, configure, and support IT equipment for assemblies, presentations, meetings, and school events.
- Maintain accurate helpdesk records, logging all support requests and actions taken, and complete routine IT administration tasks.
- Monitor and replenish paper and toner supplies for photocopiers, log copier usage, and report low stock levels.
- In the absence of the ICT Network Manager, liaise with external support providers to resolve server or infrastructure issues, including hardware maintenance and system restoration from backups.
- Promote and safeguard the welfare of children and young people, in line with school policies and statutory requirements.
Training
- Study towards a relevant qualification, IT Solutions Technician Diploma.
- On-the-job training and mentoring from experienced professionals.
- Regular review meetings to track progress and development.
Potential full-time employment for the right candidate upon successful completion of the apprenticeship.
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- LET ME PLAY LIMITED
- Working Week
- Monday to Thursday 8am – 4pm and Friday 8am – 3:30pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Saturday, 31st January 2026
- Start Date
- Monday, 16th February 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Logical
- Initiative
- Patience
Qualifications
- English GCSE, grade 4 - 9 or equivalent (Essential)
- Maths GCSE, grade 4 - 9 or equivalent (Essential)
About the Employer
INSPIRE ATA LIMITED
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.