Digital Support Technician Apprentice - North Owersby (Lincolnshire)

Key Responsibilities

Technical & Digital Systems Support

Provide day-to-day administrative and user support for business, quality systems and software

Coordinate with IT support for system updates, access control, and troubleshooting

Maintain and update the company website on a monthly basis

Create and schedule content for social media platforms (Instagram, --Facebook, LinkedIn, TikTok)

Assist in drafting internal communications such as newsletters and updates

Data & Document Management

Manage digital filing and data systems, ensuring documents care organised, accessible, and current

Maintain version control and adherence to documentation protocols

Assist in creating reports, schedules, and compliance documents as needed

Participate in preparation for audits and accreditations

Project & Workflow Coordination

Support department leads by inputting and managing data within business systems

Help track project progress, key milestones, and relevant documentation

Liaise with external partners and vendors to ensure timely submission of information

Process Optimisation

Identify and implement improvements to streamline digital workflows

Develop user guides and provide basic training for internal systems

Support new technology rollouts and digital transformation initiatives

• Communication skills
• IT skills
• Attention to detail
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working