Infrastructure Support Engineer

Are you ready to bring your IT infrastructure expertise to a respected legal firm with a strong presence in Southampton? We’re seeking a proactive and detail-oriented Infrastructure Support Engineer to join our internal IT team, supporting a modern Microsoft-based environment and ensuring seamless operations across the business.

What You’ll Be Doing:

• Provide hands-on support and maintenance across core infrastructure platforms, including Azure, Office 365, and Windows Server environments

• Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability and security

• Collaborate with internal stakeholders to support legal applications and ensure compliance with data protection standards

• Assist with onboarding, device provisioning, and user access management across the firm

• Contribute to infrastructure upgrades, patching schedules, and cloud migration initiatives

What You’ll Bring:

• Proven experience in infrastructure support, ideally within professional services or legal environments

• Strong working knowledge of Microsoft Azure, Office 365, Active Directory, and Windows Server

• Familiarity with endpoint management tools (e.g., Intune), backup solutions, and network troubleshooting

• Excellent communication skills and a methodical approach to problem-solving

• A customer-focused mindset with the ability to support users across varying technical levels

Why Join Us?

• Be part of a collaborative and forward-thinking IT team within a well-established legal firm

• Work in a secure, cloud-first environment with opportunities to contribute to strategic projects

• Enjoy a supportive culture, professional development, and a central Southampton location