IT Support Engineer - up to £32,000 - Hybrid - Central London
Job title: IT Support Engineer X2 Salary: up to £32,000 + Benefits Contract: Permanent & 6 Month FTC + Extensions Location: Hybrid based in Central London Working Hours: 8:00am to 4:00pm, 9:00am to 5:00pm, 9:30am to 5:30pm, 10:00am to 6:00pm
A prestigious international law firm are seeking two IT Support professionals to join its highly regarded technology function, one on a permanent basis and the other via an initial 6-month fixed-term contract. The IT Support Engineer's will be required to provide onsite and remote support to users across all levels within the business.The IT Support Engineer's will be joining an environment that actively supports career development, offering clear pathways to progress within a structured and highly professional IT team. The IT Support Engineer's will be responsible for diagnosing and resolving a variety of technical issues across laptops, desktop hardware, Office 365, Windows, iOS and a suite of legal-sector applications.Success in this role requires confident communication skills, a proactive approach to problem-solving and the ability to engage effectively with stakeholders. A courteous, calm and solutions-driven attitude will be essential in supporting a fast-paced, high-performance environment.Essential skills - IT Support Engineer:
- Experience working in professional services (Finance, Legal, Insurance)
- Windows troubleshooting experience
- iOS troubleshooting experience
- Troubleshooting document management systems
- Background in delivering IT support
- Strong communication skills
Desirable skills - IT Support Engineer:
- Experience working with a Law firm
- Intune
- Networking experience
- iManage, Practice Management Systems, BigHand and any other legal applications
If you are interested in joining a supportive and well established, secure organisation who will offer you the chance for progression then please apply for the IT Support Engineer role with a copy of your latest CV.