Scheduling Coordinator

About the Company

Our client is a well-established technology company that has recently been acquired by a global industry leader, marking the start of an exciting new chapter of growth. Based in Altrincham, they deliver cutting-edge IT solutions to some of the biggest names in fast food and retail including McDonald's, KFC, Taco Bell and Starbucks.

As they expand, they are building out their Deployment Team and are now looking for an ambitious Scheduling Coordinator to help shape the next phase of their growth.

The Role

This is a key position within the operations function, responsible for coordinating engineers across installation, deployment and service projects. You’ll be the link between customers, engineers and internal teams, ensuring that every site visit runs smoothly and that projects are completed efficiently and on time.

The role would suit someone who enjoys working in a fast-paced environment, is highly organised, and has excellent communication skills.

Key Responsibilities

  • Schedule and coordinate engineer visits for installations and maintenance, ensuring alignment with project timelines and customer expectations
  • Manage daily, weekly and monthly schedules, balancing resources effectively across multiple projects
  • Act as the main point of contact for engineers, ensuring they have clear instructions for their assignments
  • Track engineer progress using scheduling and tracking tools, resolving issues as they arise
  • Prepare and manage permit and RAMS (Risk Assessment Method Statement) documentation to ensure compliance
  • Communicate proactively with customers regarding scheduling updates, delays or changes
  • Maintain accurate records of visits, reports and project metrics in the company’s scheduling systems
  • Work with internal teams to improve coordination, reporting and deployment processes

About You

  • Experience in scheduling, dispatch coordination or logistics, ideally within a technical, engineering or field service environment
  • Excellent organisational skills and the ability to manage multiple priorities
  • Strong communication and interpersonal skills to coordinate effectively between customers and engineers
  • Confident using scheduling software, Microsoft Office and tracking applications
  • Detail-oriented with good documentation and compliance management skills
  • Problem-solving mindset and ability to work both independently and as part of a team
  • Familiarity with permits, RAMS or compliance documentation
  • Comfortable working in a fast-moving environment where priorities can change quickly

Why Apply?

Join a financially stable and growing technology business backed by a global group. Be part of a friendly, supportive and collaborative team. Work with some of the world’s most recognisable brands. Hybrid working options and a structured, Monday–Friday schedule

If you’re an organised and proactive individual who enjoys bringing order to busy technical operations, this is an excellent opportunity to develop your career with a business that values precision, reliability and teamwork.

Company
Key Partnership Recruitment Limited
Location
Altrincham, Cheshire, England, United Kingdom
Hybrid / WFH Options
Employment Type
Full-Time
Salary
£28,000 - £32,000 per annum
Posted
Company
Key Partnership Recruitment Limited
Location
Altrincham, Cheshire, England, United Kingdom
Hybrid / WFH Options
Employment Type
Full-Time
Salary
£28,000 - £32,000 per annum
Posted