Infrastructure Manager
Technical Infrastructure Manager – Birmingham
Location: Birmingham - Onsite
Upto:70k
Khuda Technology, on behalf of our client, is seeking a talented Technical Infrastructure Manager to join their team in Birmingham. This is a hands-on leadership role where you’ll combine strategic thinking with technical expertise to ensure the organisation’s IT systems are secure, reliable, and scalable.
Responsibilities:
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Act as the escalation point for complex IT issues, supporting the Service Desk team with advanced troubleshooting.
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Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning.
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Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools.
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Define and enforce IT security policies, perform risk assessments, and ensure compliance with ISO 27001, GDPR, and other standards.
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Oversee third-party vendors and managed services, ensuring efficient service delivery and cost-effectiveness.
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Lead IT projects, including network upgrades, cloud migrations, and system rollouts, coordinating stakeholders for successful delivery.
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Maintain accurate documentation of systems, processes, and policies, producing regular reports on performance and compliance.
Skills
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5+ years’ experience in IT infrastructure management.
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Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune.
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Understanding of IT security principles and vendor management.
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Proven leadership, project management, and problem-solving skills.
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Excellent communication and interpersonal abilities.
If you’re ready to take ownership of a dynamic IT environment and make a real impact, Khuda Technology would love to hear from you.