Citation Adminstrator
Billings Coordinator - Weekly Pay Bring your IT & Excel expertise to a role where accuracy and data confidence truly matter!Are you highly skilled in Microsoft Excel and confident working with digital systems? Do you enjoy analysing information, resolving issues, and keeping processes running smoothly? We’re looking for a tech savvy Billings Coordinator to join our team and play a key role in managing traffic related correspondence and maintaining accurate, timely records. What you’ll do In this role, you will use your IT and analytical skills to ensure efficient, accurate processing of all citation related activity, including:
- Managing incoming correspondence and digital records
- Processing traffic violations such as parking, speeding, and bus lane penalties with accuracy and speed
- Reconciling customer payments using spreadsheets and internal systems
- Liaising with customers and local councils to resolve queries and provide clear information
- Using data to problem solve outstanding or overdue payments
- Supporting branch teams with systems queries and information requests
- Managing timely and accurate invoice data entry
- Reducing penalties outside authority timeframes and addressing rejected representations through strong digital accuracy and tracking
- Strong Excel and Microsoft Office knowledge, including confident use of spreadsheets, formulas, and digital records management is essential
- Excellent attention to detail and accuracy when handling data and correspondence
- Great communication skills—both written and verbal—when speaking with customers, councils, and internal teams